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Returning my M2400 for a refund, any tips?

Discussion in 'Dell Latitude, Vostro, and Precision' started by tata668, Jan 14, 2009.

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  1. tata668

    tata668 Notebook Consultant

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    I bought a M2400 some days ago. I like it for most of the features: eSata, nice docking station, nice LED screen, backlite keyboard, etc. But I can't live with the noisy fan that is on way too often when the laptop is docked. I mean, I'm not using some CPU intentive programs here, I'm browsing the web and listening to music and the fan turns on! And it's really noisy!

    I want to return the laptop to Dell and have a complete refund. Is it possible? Do you have any tips I should know before contacting Dell about this?

    Thanks a lot.
     
    tata668, Jan 14, 2009
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  2. f4ding

    f4ding Laptop Owner

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    Be honest and tell them what's wrong. How long has it been since you purchased it?
     
    f4ding, Jan 14, 2009
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  3. tata668

    tata668 Notebook Consultant

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    The invoice date is 12/29/08. Less than three weeks ago.

    But the thing is I don't want them to suggest me to replace the laptop, I want a refund.
     
    tata668, Jan 14, 2009
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  4. LPTP-LVR

    LPTP-LVR Notebook Deity

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    try a diff BIOS if you're really that happy with it and it's just the fan that's bugging you....has been the same case with the m4400 and latitudes it seems
     
    LPTP-LVR, Jan 14, 2009
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  5. tata668

    tata668 Notebook Consultant

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    What version of the BIOS should I try? And where can I find older version of the BIOS?

    Thanks for the help.
     
    tata668, Jan 14, 2009
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  6. tata668

    tata668 Notebook Consultant

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    I read the A03 BIOS may help with the fan problem? I just found it there. I'll try it.
     
    tata668, Jan 14, 2009
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  7. LPTP-LVR

    LPTP-LVR Notebook Deity

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    LPTP-LVR, Jan 14, 2009
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  8. tata668

    tata668 Notebook Consultant

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    Thanks LPTP-LVR.
     
    tata668, Jan 14, 2009
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  9. Red_Dragon

    Red_Dragon Notebook Nobel Laureate

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    do you want a refund because you like another notebook better or because you dont like this one? :D

    Either way those HP elitebooks are really nice :D
     
    Red_Dragon, Jan 14, 2009
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  10. tata668

    tata668 Notebook Consultant

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    Seriously, I'm thinking about a refund because of the fan problem, nothing else. Of course I would buy another notebook then! I'm looking at the Lenovo T400.

    But I'm currently trying the A03 BIOS and it seems to works well. I'll update this thread when I'll know if it really fixes my problem.
     
    tata668, Jan 14, 2009
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