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Reformatted and when plugging in/disconnecting AC power, screen goes black for a few seconds

Discussion in 'Dell Latitude, Vostro, and Precision' started by Jedis, Feb 26, 2012.

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  1. Jedis

    Jedis Notebook Consultant

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    This just started happening since I reformatted. I reinstalled Windows 7 Ultimate. Now when I connect AC power or disconnect it, the screen goes black for a second or two, then comes back on.

    My laptop has never done this before and performance doesn't appear to be affected. I checked in the Power management settings, but can't seem to find anything that relates to this issue.

    Could it be a driver issue? Not sure where to look. Laptop is a Dell Latitude E4310.

    Any help is greatly appreciated, thanks!
     
    Jedis, Feb 26, 2012
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  2. Robin24k

    Robin24k Notebook Deity

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    Most likely, a graphics driver issue. Where did you get your video driver from? Are you using the OEM version, or a generic one from Intel or Windows Update?
     
    Robin24k, Feb 27, 2012
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  3. Jedis

    Jedis Notebook Consultant

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    I was using the generic chipset drivers from Intel. Installing the driver from Dell fixed it. Thanks!
     
    Jedis, Mar 13, 2012
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