Received my refurb's E4300, almost the best ( for this price)

Just received it today, price is $899
The notebook is still in good condition, about 80% of brand new.
( the screen has lots of prints, can't take off by 3M micro cloth )

I owned SONY Z, X300 before.

pros:
Good desgin! Much better than D series.
fair battery life, about 6 hour with wifi on and light tasks. (6 cell)
Good keyboard with amazing backlit ( but not as comfortable as x300 ,better than Z )
Very fast!!! with normal HDD 7200rpm, it's fast enough. ( very close to x300 with SSD )
Super quite, almost dead slient. ( the fan run once about every 2 min)
Dell control point ( amazing softwares, similar as thinkvantage)

Cons:
low resolution, (if I pay the brand new price for this, it will be very disappointing)
about 4lbs, about 18-25% heavier than X30x and sony Z
disappointing touch pad and pointing stick, very bad, hard to use and control, no matter how to switch the speed of them.


Overall , this is a good buy! for refurbished.....

 

You mean the actual LCD ? If som it shoulde be considered a defect, and you can ask dell for an exchange,

You can also try wiping the screen by a wet soft cloth.

But congrats on the good deal !

 

I also think that this is a great laptop but the screen issue is definitely unacceptable for that price.

 

Yes, the actual screen, when I first received it, it already has some, then i use the micro cloth wipe it, they are still there, likely oil. I will try to ask a exchange. But can I do a exchange for refurbished item??
which number I should call? customer service or technical support?

 

i chatted with a rep for my issues, it was very easy. theyll probably have you send it in and theyll replace the screen. theyre really helpful.

 

If its normal smudges by oil, its easily removed, I've done it many times.
Just use a slightly damp soft cloth (eg soft tshirt).
You may also use a very small amount of handsoap, then immediately wipe it down a few times with wet cloth, followed by dry cloth.

It will be easier for you to clean it rather than ask for an exchange. And if its a smudge, it really is cosmetic; and part of refurb'ed laptops.

 

yeah! Thanks for your suggestion! it works!
I also know doing the exchange is very hard. or warranty, So I rather do this by myself!

 

Glad to help

So... does it now look 100% brand new ?

 

impossible, it looks like 88%..there are lots of cosmetic around the laptop, but it's ok, I only care the screen.

 

if you compare to the prices to the competitors it's really the best. I don't know why I wasted so much time after Sony high priced toys. I spent so much time looking for deals on vaio. what a waste.