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M6400 Cannot goto standby or hibernate

Discussion in 'Dell Latitude, Vostro, and Precision' started by vincent9993, Feb 20, 2009.

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  1. vincent9993

    vincent9993 Notebook Enthusiast

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    I just got my new M6400 and I cannot get it to goto standby or hibernate. I get the "Preparing to standby..." dialog and it just hangs there.

    BIOS A03
    NVIDIA 2700M 6.14.11.7653
    XP Pro SP3


    I've tried starting XP with everything turned of through msconfig and still no change.

    The screen is not appear to be frozen, I can move the "preparing to standby" dialog box but nothing else.

    I've looked at my system logs and can't see anything wrong.

    Anyone else have this issue?
    How can I troubleshoot this?
    Thanks
     
    vincent9993, Feb 20, 2009
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  2. manicguitarist

    manicguitarist Notebook Consultant

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    How much RAM do you have in there?
    http://support.microsoft.com/kb/330909
     
    manicguitarist, Feb 20, 2009
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  3. vincent9993

    vincent9993 Notebook Enthusiast

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    Thanks for the reply, I have 4GB.

    I'll give it a go and report back.

    Thanks
     
    vincent9993, Feb 20, 2009
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  4. vincent9993

    vincent9993 Notebook Enthusiast

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    Looks like this is an SP2 specific patch. It won't let me install it on XP SP3. I presume that the Patch is already contained in SP3.

    Still stuck on standby/hibernate - the quest continues.
     
    vincent9993, Feb 20, 2009
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  5. vincent9993

    vincent9993 Notebook Enthusiast

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    Disabled the webcam and standby works...

    Looks like I've isolated the problem, now to the fix?
     
    vincent9993, Feb 20, 2009
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  6. vincent9993

    vincent9993 Notebook Enthusiast

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    Rolled back webcam driver and it seems to be working now.

    I guess the new driver is not good...
     
    vincent9993, Feb 20, 2009
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