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M4800 Doesnt start after Ram Upgrade

Discussion in 'Dell Latitude, Vostro, and Precision' started by nvrphanikumar, Jan 2, 2015.

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  1. nvrphanikumar

    nvrphanikumar Newbie

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    I recently ordered
    Mushkin Enhanced Blackline 16GB (2 x 8G) 204-Pin DDR3 SO-DIMM DDR3 1600 (PC3 12800) Laptop Memory Model 997067 - Newegg.com
    to upgrade ram on DELL M4800.

    When installed it doesn't let the Laptop to boot. Newegg says this is compatible but the product doesn't.I'm sure I installed it properly. By any chance,did I receive a defective product ? or is the product incompatible unlike Newegg's Memory finder suggestion ?

    Newegg charges $15 restocking fee, so I would like to make sure i'm not doing something wrong before before returning it.
     
  2. alexhawker

    alexhawker Spent Gladiator

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    I'm pretty sure you need DDR3L (1.35 V) memory, since Haswell does not support DDR (1.5 V).
     
  3. dave-p

    dave-p Notebook Deity

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    As mentioned above you need the low voltage memory
     
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