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M4700 -Nvidia Quadro K1000M / Adobe Photoshop CS5 OpenGL problem

Discussion in 'Dell Latitude, Vostro, and Precision' started by appomo, Jan 5, 2015.

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  1. appomo

    appomo Notebook Guru

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    hello guys i have a issue and i try to fix it but i had
    not much success so far.

    i own a m4700 precision with a nvidia quadro k1000m
    (rest of the spec in my sig) and i run on it photoshop cs5 extended.(win7)

    since a few weeks i cant use the open gl function anymore.
    its just greyed out in the options in ps.

    i had some projects and dont wanted to fidle around with it till
    i have some spare time which i have now so thats why i want
    to fix it now when possible.

    i tried out ctrl,alt, to delete the preferences but that doesnt helped,
    i then reinstalled the normal and 64bit version but its still not available.
    i could work with it for month without any issues and i dont remember
    any updates for the video card drivers which might have screwed it up.

    anyone here with similar issues and a way to solve the issue?
    the precision is mainly used to work on it with photoshop and even
    when its not something which hinders me to work its kind of annoying
    to be not able to zoom in how i want without the image being "crispy".
    i am used to it and i want it back :)


    edit: current driver version 9.18.13.2762 (date28.10.2013)
     
    Last edited: Jan 5, 2015
  2. appomo

    appomo Notebook Guru

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    i have visited now the dell support website and used my service tag number to show me the drivers
    i download now the one which is listed there

    nVIDIA Quadro 1000M/2000M/3000M/4000M/5010M/K1000M/K2000M/K4000M/K5000M Graphics Driver ISV-zertifizierter Dell Treiber Details anzeigen
    Video_Driver_X86RM_WN_311.10_A05.EXE | Update Package for Microsoft® Windows® (243 MB)
    Video |
    release: 06 Mrz 2013
    | last update: 11 Dez 2013
    | Empfohlen
    Version 9.18.13.1110,A05

    version : 9.18.13.1110
    Dell Version : A05

    will delete the current one and try this one out.
     
  3. appomo

    appomo Notebook Guru

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    and it didnt worked out.
    i will try to contact the dell support now direct, for the case someone knows a solution feel free to post.
     
  4. appomo

    appomo Notebook Guru

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