M4400 RGB in direct sunlight going haywire

So I am so impressed with my m4400 RGB display will riding the train today that when I got off I thought I would just go to full brightness and be outside but when I got out and direct sunlight the display started going crazy. Red hue, then orange, deep blue, the black, the up, then back to black and stay off till I did a standby cycle. I tried it again later with the same result. It only seems to happen in direct sunlight ie i can't even get it to do that through auto glass. Very odd. What is going on here, is there a defect, does this screen have a light sensor, ect?

Looks like I could of just added it here sorry:

http://www.youtube.com/watch?v=D8-x8DuBxbE

 

I am able to recreate the problem with a small flashlight when pointing it at the very right middle of the screen. I took a video to show you what I mean. I don't use this outside all that often but I swear I have seen it do it even with my halogen kitchen light...weird.

http://www.youtube.com/watch?v=D8-x8DuBxbE

 

Hi magudaman

The M4400 has an ambient light sensor, but it should only affect the brightness, not the hues. Anyway, to disable it, press the <fn> + <left arrow> keys and see if that helps.

Kind regards,

 

Thanks I did insure that the ambient light sensor is off. I am really thinking that there may be a color temp sensor there or something.

 

have dell replace the screen just to be safe.

 

Yeah i'd show them the vid and ask for a new screen.

 

Yah I talked to a rep and he was going to try it on a unit they had in house to see if could replicate the same problem. I hoping to if anyone here could try just using a flash light like I did to see if it does the samething. I let you know when that rep gets back to me to let you know.

 

Well like you said dell wants to replace the screen. Quite odd, I guess it is a defect.

 

Last update it seems that this is a known issue with this screen and they are working with the manufacture to get this problem fixed. The rep couldn't give me an estimate on time. I would always recommend calling in for serious problems like this, don't use the general chat system.