The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.

eSata HD on a M2400: not detected!

Discussion in 'Dell Latitude, Vostro, and Precision' started by tata668, Jan 9, 2009.

Thread Status:
Not open for further replies.
Page 2 of 2
  1. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,157
    Trophy Points:
    581
    It will be under the USB Controllers at the bottom of the list.

    There are effectively two devices: (i) the external controller; and (ii) the storage device attached to the controller.

    John
     
    John Ratsey, Jan 10, 2009
    #11
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,157
    Trophy Points:
    581
    That strange drive name is infectious.

    I have just had a message pop up to say my E6400 has found a new disk drive, and it now shows up in Device Manager. Same name as your HDD. My optical drive disappeared at the same time.

    I suggest that you roll back the driver for your SATA controller.

    John
     

    Attached Files:

    John Ratsey, Jan 10, 2009
    #12
  3. tata668

    tata668 Notebook Consultant

    Reputations:
    5
    Messages:
    141
    Likes Received:
    1
    Trophy Points:
    30
    This is stange, indeed.

    But in my case, remember the disk wasn't showing on my desktop computer either. So it's not just a SATA driver problem, I guess.

    May I ask you how to do this?
     
    tata668, Jan 10, 2009
    #13
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,157
    Trophy Points:
    581
    But I presume that you connected to the desktop using USB.

    Device Manager > IDE ATA/ ATAPI Controller > Intel SATA /AHCI Controller > Driver > And press the Roll Back Driver button. This assumes that you had the earlier driver installed. If not, then download the A01 matrix storage driver then use the update driver option and point to the folder with the older driver.

    If the new driver is part of your problem then please report it in this thread. I am assuming your current driver is 8.7.0.1007 from 4th Dec 2008.

    John
     
    John Ratsey, Jan 10, 2009
    #14
  5. tata668

    tata668 Notebook Consultant

    Reputations:
    5
    Messages:
    141
    Likes Received:
    1
    Trophy Points:
    30
    I found my problem!

    I feel a little bit stupid but, seriously, it wasn't that easy to spot: The power supply cable going to the enclosure couldn't enter completely because there was a small blocking piece of plastic inside the end of the cable. It wasn't easy to tell that this was the problem because there was enough power for the enclosure light to be on!! A soon as I removed the piece of plastic, and pushed the cable deeper inside the enclosure, everything worked!

    Now I'm formatting the 1TB drive, I guess it's gonna take a little while!

    Thanks again for the help John, it's really appreciated.
     
    tata668, Jan 10, 2009
    #15
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,157
    Trophy Points:
    581
    Thanks for the explanation. I suspect the enclosure was getting enough power but the HDD wasn't spinning up.

    But tell us if that strangely named HDD reappears.

    John
     
    John Ratsey, Jan 10, 2009
    #16
  7. tata668

    tata668 Notebook Consultant

    Reputations:
    5
    Messages:
    141
    Likes Received:
    1
    Trophy Points:
    30
    It's not there anymore... I did roll back the SATA driver as you suggested and rebooted. I have no idea what did the trick to remove the ?&?* drive!
     
    tata668, Jan 10, 2009
    #17
  8. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,157
    Trophy Points:
    581
    I think that strange name is a bug with the new matrix storage driver. I'm trying it out at the moment.

    John
     
    John Ratsey, Jan 10, 2009
    #18
Page 2 of 2
Thread Status:
Not open for further replies.

Share This Page