E6540 Owners Thread

I tweeted @dellcares too! I'm really starting to get frustrated with this machine.

 

There was also a thread on the Dell Support Forum with people complaining about the loud fan and cooling issues.. I posted a link to this thread so maybe that'll get more people to look here too

 

The thread on the dell community was started by me lol (different username but still me)

Also, I tweeted @DellCaresPRO which is for their business lines. I recommend tweeting them too

 

Oh, nice. I didnt know that existed. Will do

 

Has anyone from Dell actually responded on the forum?

 

I don't think there are any official support people on here, but there are a few Dell reps floating around. @DellCares just replied to my tweet so I'll keep you guys update. The more cases posted here, the better..

 

Thanks! I really hope Dell takes these requests seriously. I'm inclined to think that, due to this being their business line whose service is dictated by a higher standard than the consumer line, progress will be made. At least I hope so... I really do like this machine. This may seem odd, but I like larger laptops. Yes, I carry my e6540 everywhere. It's like a tank. I've had Macbook Pro's in the past. The unibody is sturdy but it always felt like I could accidentally bend the damn thing.

 

Does anyone know if the fan will max out in terms of RPM at the moment? Dell could easily fix this by providing a more aggressive fan profile; my old HP machine had a 'fan always on' profile.

 

Having the fan constantly blasting isn't a proper fix.. In my tests, the fan wasn't adequate enough to cool the system anyway. Thus, the throttling..

Still having issues? @DellCares wants me to update my BIOS

 

IMO, A07 does nothing to solve the fan problem. I updated the day it was released. The fan might a a little bit more conservative on when it spins up and down. But at the end of the day, the machine is just too hot... Software won't fix the cooling issues