E6500 won't boot - intermittent

Dell Notebook Latitude E6500 sn 80TZVK1
OS WinXP2
In Service 5 weeks (nearly brand new)

Intermittent problem:
3 occurrences in the last two weeks.

Notebook is off (not Standby, not Hibernate).
Place unit on Docking Station and press Power button.
Power LED lights then unit turns off - will not boot.

Undock notebook and press Power (no external power - unit is operating on battery).
Power LED lights, HD LED lights then both turn LED's turn off. Then CapsLock LED blinks 22 times.

Remove battery, then reinsert battery: same scenario as above.

Remove battery and remove memory, then reinsert memory and battery: notebook boots normally.

Is there a simple solution to this problem?
Yes, I can call IT and maybe get it resolved in two or three days. It may take much longer since it is an intermittent issue.

Thanks

 

Are you using the latest BIOS? If not, update it. If you are then ask Dell to come and fix the problem.

John

 

If I'm correct, that POST code means that there is a memory error.
Does this happen when you're plugged in? Or without the docking station?

If it just happens randomly, e.g. doesn't matter about the dock or power, there's probably something up with your memory.

Like John said, update your BIOS. You can also try to make sure all the contacts on memory and the slot is clean. If that doesn't work, call Dell.

 

I had this SAME PROBLEM with an E6400. I bought it new in August and had issues for 2 months. This is what I had replaced to my NEW machine:

-Samsung LED Display
-Memory Replacement
-Motherboard Replacement
-Power Supply Replacement

After having several technicians come to the house to fix my laptop; I finally had enough and sent it to the Dell Depot for repairs.

They replaced my heatsink and fan and sent it back. So far it's turning on and working. I hope it was an overheat problem--although it doesn't really make sense to me.

Send it back to depot. Is the Caps lock button you refer to the "A" blue LED?

I also had to reseat my memory after the "A" blinking to get the screen to turn on; but I'm almost sure it's either a memory issue or cooling issue.