E6500 Dell Control Point

How do you disable it from the software? Is disabling the service for it the only way?

Thanks,
Harvey

 

If you don't want DCP then you have to uninstall it. However, it does include some potentially useful components, so uninstall those modules which you don't use. At the moment I have just the power manager and the display and devices manager running.

John

 

Do you know if simply disabling the service will also work? I seem to be having a problem with wireless disconnects and my monitor going into standby even though I set to "never" in the win control panel power options.

Thanks,
Harvey

 

I don't know what happens if you disable the service. Give it a try. It should fix itself on reboot.

First make sure you are running the latest version (A07) of DCP. I agree that DCP can conflict with normal Windows power management but it is probably worthwhile understanding DCP since it has more options.

Also, are you running Vista or XP. I recall Vista has a more advanced let of power management options which requires some digging.

John

 

Disabling didn't work. I'll probably uninstall it - can always install it later. It says version a8.1.1.3.5-2137f. I'm running win xp pro.

Now for a really dumb question - how do I get into the BIOS? When I bootup, I do not see an option to hit F2 or F12 (I do not see a Dell Logo either). What am I missing?

Thanks,
Harvey

 

When I undocked the system, the logo appeared and I could get into the BIOS. I wonder if this an eport issue? Also, ATA mode blue screens - I would have thought that this would have worked.

Harvey

 

N00b question, but when I get to the Dell Support page for downloading updates, for some programs (such as ControlPoint Security Manager), there is a download for "Application" (Ver. 1.1.0.0) and another separate download for "Driver" (Ver. 1.1.30). I am pretty sure I already have the ContorlPoint Security Manager program running on my computer. In this case, does this mean I have to ONLY download the "Driver", or do I need to download ALSO the "Application"?

Similarly, there are both "Application" and "Driver" downloads for Intel Matrix Storage Manager (both downloads are for Ver. 8.7.0.1007). I recall reading in these forums that some people have had trouble AFTER upgrading their Intel Matrix Storage Managers. Is 8.7.0.1007 a worthy download?

Thanks!

 

If the rules for the E6500 are the same as for the M6400, then in both cases you have to install the drivers before you install the applications. For the DCP System Manager, there seems only to be an application and an XML file, so the application is installed first. For the DCP Connection Manager, there seems to be only an application. For the DCP Security Manager, there is an application and a driver. The driver gets installed first, then the app. Same thing for the IntelMatrixStorageManager, driver first then application. If you want to install the USH Broadcom Firmware Update, I believe you need to install the DCP Security Manager first. I don't believe that it's possible for you to have to DCP Security Manager app installed without the drivers, but who knows - it's better to install this stuff in the correct order, Dell seems pretty bent on how it's supposed to be done:

http://support.euro.dell.com/suppor...ument?&docid=1A0C0937D62A8739E0401E0A55174744

I haven't had any problems with the new Intel Matrix Storage Manager, so, hopefully it will work for you

 

O.K., here's what seems to be happening. My E6500 has the ultra performance SSD. Apparently, when docked and hooked up to the monitor, the logo and F12 option come up to fast to be seen by the monitor since it has to come out of power save mode. Even when undocked, the logo/F12 screen passes by very quickly and is difficult to "grab".

I'm off to the Networking forum now. My connectivity issue with the Intel 5300agn card appears to be related to the use of WEP. When I switch over to WPA2 the issue appears to go away.

Harvey