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E6400: Would downgrading from Vista Business to XP affect your Dell Warranty?

Discussion in 'Dell Latitude, Vostro, and Precision' started by olapmdb, Mar 21, 2009.

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  1. olapmdb

    olapmdb Notebook Enthusiast

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    I have an E6400 that came from Dell with Vista Business installed. I have the disks to downgrade to XP. Will doing this affect my warranty? Do I need to buy a downgrade from Dell in order to maintain the warranty?
     
    olapmdb, Mar 21, 2009
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  2. Greg

    Greg Notebook Nobel Laureate

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    No, it would not affect your warranty. It is true that support might be a bit of a pain, as they'll probably ask you to change the OS back to what came with the system to rule out software-related issues.

    But it isn't void. You just might need to push a little harder that you know what you are doing with your software and that you are sure the hardware is the cause when they ask you to reformat.
     
    Greg, Mar 21, 2009
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  3. steeviebops

    steeviebops Notebook Enthusiast

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    Personally I wouldn't think so. The warranty is on the hardware as opposed to the software so it shouldn't matter to them what you're running on it.
     
    steeviebops, Mar 21, 2009
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  4. tubby

    tubby Notebook Consultant

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    It would not void your warranty. In fact even if you installed Linux on your machine your warranty would still be intact.
     
    tubby, Mar 21, 2009
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  5. Greg

    Greg Notebook Nobel Laureate

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    Software definitely does not affect the warranty. But Dell is trying to make sure software is not the issue when you call it, that's all.
     
    Greg, Mar 21, 2009
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  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    One method that should reveal a hardware problem is to run the Dell diagnostics.

    John
     
    John Ratsey, Mar 22, 2009
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