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E6400 overheating throttling

Discussion in 'Dell Latitude, Vostro, and Precision' started by marcoz, Jan 31, 2009.

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  1. duzz

    duzz Notebook Enthusiast

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    The most 'funny' thing:
    latitude e6400 have same thermal table as latitude e6500 except sensor 2(skin) data.
     
  2. Eraxor

    Eraxor Newbie

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    are they any "better" than the e6400?
    and if yes, can you apply e6500 bios on e6400? ;)
     
  3. dmc_universe

    dmc_universe Newbie

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    I hate this problem,when AUX go to 52℃,throttling comes...
     

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  4. GoodBytes

    GoodBytes NvGPUPro

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    Checkout Everest (Computer Diagnostics & Network Audits Software | Lavalys.com) - trial version is fine.
    It fully support this laptop, so you know what AUX really is.

    It will tell you the temperature of: CPU, GPU, GPU Ambient, Memory, HDD, and motherboard.

    You can find the temperature in Everest under Computer > Sensors on the side column.
    If you want to know the current speed of the GPU and CPU, go under Computer > Overclock (it has nothing to do with overclocking, it just shows you the system speed and some details).
     
  5. Sir Punk

    Sir Punk Notebook Deity

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    I am so pissed off, I just got back my computer from Dell and they had done absolutely nothing.
    All they did was this stress test, they did not fix the missing rubber feet, they didn-t replaced the LCD but not even mentioned anything about it and I have three dead pixels which I didn't have when I got the machine. But most of all they denied any throttling problem. Here's the test that they did. [​IMG]
    now before calling back and start complaining, what should I tell them when they respond that they ran this test?

    also I noticed throttling is not necessarily related to high temperatures, I get throttling even around 40°, and I still have about 300 MB of RAM.
     
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Have you got some screen dumps that show the throtting, temperature readings, etc that you can email to whoever gets your call?

    If not, get some ready. Perhaps the whole screen with all the above + the time and date (ie after it was returned from "service".

    John
     
  7. GoodBytes

    GoodBytes NvGPUPro

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    That really suck! I would call Dell, and complain and ask for compensation (store credit is what I expect). Or at least an apology, with either next day on site service, or express shipping to get the system fixed. Be nice though... if you freak out or frustrated, they'll pass you around as they won't talk to you.
     
  8. Sir Punk

    Sir Punk Notebook Deity

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    John, I was thinking about mmaking a video but I think screenshots are better idea since i can send them in real time to them via e-mail.
    is there a consistent procedure to make it throttle? what I usually do is a few videos, a bunch of tabs in Firefox, Thunderbird, Vuze, and just wait a bit. It happens much faster when the room is hot.
     
  9. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Running the Prime95 torture test will warm up the CPU quite quickly. However, GPU / northbridge heat may also be factors causing the throttling. Highish room temperatures means that the whole machine warms up a bit more. See the previous few posts in the thread relating to a low temperature threshold in one of the sensors.

    It will be worthwhile doing a little research into a sure way to cause your machine to throttle so that you can tell Dell how to replicate the problem. You might also want to try using the system data hack to monitor the system sensor temperatures. This may reveal which sensor is triggering the throttling.

    John
     
  10. Sir Punk

    Sir Punk Notebook Deity

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    so i've done a few tests, i dont think has anything to do with the cpu and temps.

    it only throttles when there's some video app involved, not even when i have the cpu busy at 100% and a few MB left of RAM it throttles. but it does throttle when i open a bunch of VLC players.

    which of the sensors is the GPU sensor?
     
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