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e6400 BSOD 0x00008086 vista business

Discussion in 'Dell Latitude, Vostro, and Precision' started by Sir Punk, Feb 10, 2009.

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  1. Sir Punk

    Sir Punk Notebook Deity

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    dang it! I just got my e6400 and the first thing I see when I boot is this stoopid BSOD, "a problem has been detected and windows has been shut down to prevent damage to your computer"

    I have vista ultimate. I went into the bios and everything seems ok. I fear a memory problem. I am running the diagnostic tests but I don't have much hope on them.

    can anybody help?

    PS: how do you get to the vista installation menu?
     
    Sir Punk, Feb 10, 2009
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  2. Sir Punk

    Sir Punk Notebook Deity

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    on top of that I can't access the recovery partition. with F8 in the menu there is no reinstall vista option.
     
    Sir Punk, Feb 10, 2009
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  3. GKDesigns

    GKDesigns Custom User Title

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    There is no recovery partition. There's a partition but nothing useful on it. Inspect the hardware. Loosen the one center screw in the bottom cover and gently slide the cover free to allow you to look for any mis-installed pieces. Reseat the DVD drive and battery, etc. If all looks solid, boot the Dell diagnostic CD and run full diagnostics to bang on the hardware. That will probably run great and convince you the hardware is ok. Then it remains to mess with Windows... boot safe mode, look around, try rebooting normally. Eventually, you may decide to clean install Vista and learn more about your machine than you may want to.

    GK
     
    GKDesigns, Feb 10, 2009
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  4. Sir Punk

    Sir Punk Notebook Deity

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    thanks for the advice.

    the thing is that non of the safe modes work. Also in the advanced boot menu, the restore windows option will still take me to the BSOD. I am pretty sure it is a hardware problem. I am gonna try removing one of the two ram sticks, on at a time.
     
    Sir Punk, Feb 10, 2009
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  5. Sir Punk

    Sir Punk Notebook Deity

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    I played with the ram sticks. no luck. I am gonna call dell.

    nothing seems wrong with it.
     
    Sir Punk, Feb 10, 2009
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  6. Sir Punk

    Sir Punk Notebook Deity

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    can anybody help me?
     
    Sir Punk, Feb 10, 2009
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  7. David

    David NBR Random Reviewer NBR Reviewer

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    Can u take a screen shot of the BSOD?
     
    David, Feb 11, 2009
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  8. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You can take a photo provide you have set Windows to not automatically restart.

    John
     
    John Ratsey, Feb 11, 2009
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  9. Sir Punk

    Sir Punk Notebook Deity

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    guys! I was on the phone for HOURS! I am not kidding. the problem was a defective DVDRW, I started by disabling all ports and peripherals, and at the end it boiled down that with the optical bay disabled everything would work fine. so I removed the dvd and enabled the bay and everything works.
    I tried to remove and put it back in but no luck.
    so hopefully this will help someone in the future.
     
    Sir Punk, Feb 11, 2009
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