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Dell Refurb return policy?

Discussion in 'Dell Latitude, Vostro, and Precision' started by midiman, Jan 18, 2009.

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  1. midiman

    midiman Notebook Guru

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    So I just picked up an e6400 using the latest deal. I love it, but I'm not liking the screen and will probably pick up another, just making sure it says LED screen. Anyone know what the return policy is for the refurbs?
     
  2. goodspeed(TPF)

    goodspeed(TPF) Notebook Deity

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  3. midiman

    midiman Notebook Guru

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    thanks a bunch!
     
  4. allfiredup

    allfiredup Notebook Virtuoso

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    Returns are allowed up to 21-days from the "Invoice Date" (which is usually the same as the Date Shipped). You can lookup your invoice at- https://support.dell.com/support/dellcare/Invoice.aspx?c=us&cs=19&l=en&s=dhs

    Their return policy also states that they have the right to charge a 15% restocking fee, unless it is due to their error. I've managed to get them to waive this fee once before, it's worth a shot...especially if you've bought other computers from them in the last year or so!
     
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