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Dell M3800 touch screen keeps turning off. Please help!

Discussion in 'Dell Latitude, Vostro, and Precision' started by aholsenback, Aug 11, 2014.

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  1. aholsenback

    aholsenback Newbie

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    I am not the most technologically savvy person on he planet by any means.

    I recently bought a Dell M3800 laptop for school (engineering major). I love this thing to death but I only have one problem with it: every time I use it for a while, the touch screen quits working. I do not like the touchpad as much as I like the touchscreen so I would really appreciate some help. I can turn the computer off and back on again and it will work, but its only a temporary fix. I would like to know if there's a certain keystroke I am unknowingly hitting or a setting I need to change or if the computer has something wrong with it. Please help!
     
    aholsenback, Aug 11, 2014
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  2. typo86

    typo86 Notebook Guru

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    Are your drivers and BIOS up to date? Have you tried a System Restore to return to a point where this wasn't a problem?
     
    typo86, Aug 16, 2014
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