Dell D630 Overheating

I have a Dell D630 that is overheating frequently. It is 3 weeks old, as it was a replacement for my D630, which ironically, overheated after 20 months... I typically would say this is a user issue, but I have ruled out any user fault I could think of. Here are the steps I have taken so far...
-Updated to latest BIOS and all the latest drivers.
-Reinstalled Windows and ran with no third party applications installed
-removed my after market stick of ram and ran without
-verified all vents are working and are not blocked by surface (running on kitchen counter)
-Never overclocked

The CPU hits about 62C and then locks up. If audio is playing it loudly stutters. My wireless card and hdd light goes solid.

Is there anything I'm missing? I would rather avoid going through hellish Dell customer support again! (the first laptop the sent me as a replacement had the screen cracked out of the box..)

Also is this common in the D630 line?

Thanks and it's great to be back after a 2 year (I believe..) absence from the forums!
Samuel

 

62*C is most definitely not overheating. It is on the high side if that is an idle temp, but for load temps, that is pretty good. My father's Vaio SZ broke 100*C and underclocked until I undervolted it. Still runs quite hot though.

This seems like a hardware failure to me. Has the computer been dropped or anything of that sort?

Welcome back btw.

Greg

 

Thanks for the quick reply!

It may not be the CPU overheating now that I think about it more. It does have the Quadro 135m that I believe was named as defective by nvidia... is this true? The temperature sensor is not available in speedfan or I8Kfangui.

I thought their BIOS update was supposed to fix the issues, but maybe not.

 

Well, I am back. Sorry to dig up an old thread. I am still seeing total system freezes. I can verify that it is not the cpu overheating, as the core temp shows ~45C in the system tray. I have tried formating and reinstalling as well, and I am seeing the same problems. I have ran extensive diagnostics(QA 32, DFT, Memtest 86+) with no errors.

Any other ideas to save me a call to dell? Thanks in advance!

 

Have you determined if the GPU might have something to do with it. I have had nothing of the sort happen on my D630 w/ Integrated Graphics, and I've had it for 2 years now.

 

Yeah... like booboo12 I also have a D630 with Intel x3100 graphics... had mine about 10 months now... never any problems like that.

 

Dell D630 (all of D600 series?) sucks. It is the overheating problem that can't seems to be fixed permanently. See hundreds of complaints here:

Google for this, exact title:
NVIDIA GPU Update for Dell Laptop Owners