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Dell d610 Broadcom driver error problem

Discussion in 'Dell Latitude, Vostro, and Precision' started by mikehende, Sep 17, 2012.

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  1. mikehende

    mikehende Notebook Consultant

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    I reloaded XP Pro SP3 on this unit, installed the drivers as recommended, first the Broadcom Chipset driver, then audio then when attempting to install the Video driver I got 2 error prompts mentioning "Broadcom TCM" and when video driver could not be installed it showed a box titled:

    Broadcom Security Platform Personal Secure Drive

    with the error message:

    The initialization of the PSD access failed-this may be becuase the TCM component on your pc is disabled, uninstalled or not functioning correctly.

    I closed this box and restarted but there is an icon in the system tray for the wireless internet which looks like a windshield wiper sort of deal which still shows "driver not installed"?

    Matter of fact there are 2 Broadcom related errors I need to get rid of, when it goes to Desktop, first message box is titled:

    Broadcom Secure Foundation [TM] TPM Status Indication Applet

    and the info in it reads:

    An security platform Services connection failed

    Also, I need to correct that wireless icon [with the windshield wiper look] in the system tray which shows "Adapter problem found". I am guessing this wireless issue is connected to the Broadcom error messages?
     
  2. mikehende

    mikehende Notebook Consultant

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    I am thinking the wireless card may need replacing?
     
  3. stevenkaufhold

    stevenkaufhold Newbie

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    I just started getting those 2 errors as well. I think my anti-virus software upgrade picked it up. If I just ignore any action, I can navigate fine. Should I remove Broadcom or try to fix it?
     
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