D830 screen problem

Hi all,

I have owned a 10-month-old Latitude D830 (w/1680x1050 screen) for about 8 months now. It's a great machine, but I've decided to sell it in favour of something smaller.

Since I bought it, it has had a very small black speck on the screen that does not wipe away when cleaning it. To me it looks like dust behind the LCD surface rather than a dead pixel. Here is a pic:


(yellow square shows location of enlarged section; red circle gives an idea of size of mouse pointer)

As you can see, it is quite tiny, and has never bothered me. But surprisingly, a couple of potential buyers have been turned off by it, so I'm thinking maybe I should do something about it.

I'm a little paranoid about opening it up to remove it. Is this an easy procedure for this particular model?

The machine is still under warranty. Are Dell likely to be prepared to do anything about such a minor issue, especially 10 months after the build date?

Thanks very much.

 

Not to worry... I've found a buyer who is not bothered by this 'issue'.

Would still be curious to know more about this, if anyone is interested. Thanks.

 

I'm honestly surprised that that would turn off anyone, LOL! The rest of the machine looks like it's been taken very well care of! You'd probably have to get a entirely new LCD panel to fix it, since it's a matte screen (don't quote me on that ) so yeah...

Glad to hear you found a buyer that doesn't care. Good luck with the sale.

Ricky

 

Cheers Ricky! That's handy to know.