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Brand new E6500 = disaster!

Discussion in 'Dell Latitude, Vostro, and Precision' started by kirk1233, May 6, 2009.

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  1. kirk1233

    kirk1233 Newbie

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    Received a new E6500 to demo at work since we are not happy with our HPs and it has been the worst I have seen out of the box! The first time you go to the control panel after a boot it crashes Explorer. Then it crashed trying to install Windows updates the first time. It has Windows Vista Business x64.

    Has anyone else experienced this? Could it be hardware related?
     
    kirk1233, May 6, 2009
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  2. Theros123

    Theros123 Web Designer & Developer

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    Try updating all of the drivers first.
     
    Theros123, May 6, 2009
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  3. weirdo81622

    weirdo81622 Notebook Evangelist

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    Sounds like something is messed up. On my x86 E6400, it came out of the box perfectly fine. I would reinstall Vista x64 and then install all of the latest drivers on Dell.com

    I doubt it's hardware related.
     
    weirdo81622, May 6, 2009
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  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Was that a Dell x64 Vista Business installation or was it installed by someone in the company?

    John
     
    John Ratsey, May 6, 2009
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  5. alex2364

    alex2364 Notebook Enthusiast

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    Did you do a clean install of Windows or used the factory image?
     
    alex2364, May 7, 2009
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  6. kirk1233

    kirk1233 Newbie

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    It was Dell pre-loaded VB x64. Oddly enough I did not update any Dell components but did Windows updates and all seems well now. Hopefully it stays that way. Seems like a great laptop so far other than the initial annoyance...
     
    kirk1233, May 7, 2009
    #6
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