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    error 80246002 windows 7 Update

    Discussion in 'Windows OS and Software' started by TANWare, Aug 31, 2014.

  1. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    As the title states, apparently this is an issue that has started a few threads over at Microsoft support forums. I can not take credit for this but seems to fix it.

    Download System Update Readiness Tool for Windows 7 (KB947821) [May 2014] from Official Microsoft Download Center

    I got the update does not apply to my system dialog but afterwards windows update worked fine, YMMV.

    Source;

    http://windowsitpro.com/windows-update/tracking-error-80246002-windows-update-problem

    Edit; This may just be a dns issue with Microsoft.............

    http://answers.microsoft.com/en-us/...b6-a03d-6b0b76f2cf40?page=13&tm=1409533107896
     
    TANWare, Aug 31, 2014
    #1
  2. JOSEA

    JOSEA NONE

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    I had the same issue with 7, I stopped then restarted the update service to no avail. Then I rebooted and all was fine at approx. 7 PM EST in S/E PA, using google DNS only.
    Good find Tanware, will bookmark that for the next update debacle!
     
    JOSEA, Sep 1, 2014
    #2
  3. Dragnoak

    Dragnoak Notebook Evangelist

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    Dragnoak, Sep 1, 2014
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  4. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    Yeah it is a temp fix. I know without the fix it seemed to still get MSE definitions on its won but it would not allow a manual scan, at least with my system. as mentioned it seems mileage varies as some had harder issues than others. I know I never changed the DNS just the update that said it was not needed fixed my system.
     
    TANWare, Sep 1, 2014
    #4
  5. Dragnoak

    Dragnoak Notebook Evangelist

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    My take on the problem with the updating, had to do with the TWC server backbone going screwy, and not resolving the TWC DNS to the MS site. That's why I temporarily changed my IP4 to the Google DNS, successfully ran the update, then changed back to my TWC auto selected DNS entries. After the TWC problem was fixed, it took a few days to filter down to all the sub-servers, and now I don't have any issue doing the auto update.

    I really don't think that MS had any "update", to fix TWC's backbone problem. If you are talking about KB2993651, IIRC that was released a few hours before the update problem surfaced. The only updates I've had since KB2993651, were the daily MSE KB2310138 Security updates.

    I could be wrong. :nah:
     
    Dragnoak, Sep 1, 2014
    #5
  6. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    Yeah, I was receiving updates automatically, for whatever reason, and they were the definition updates. The error only appeared if I would go in and check manually for updates. it works now so all is good.
     
    TANWare, Sep 2, 2014
    #6
    Dragnoak likes this.
  7. StormJumper

    StormJumper Notebook Virtuoso

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    hmm... I do manual update MSE and Windows Update and never noticed this glitch???? And I have some with MSE and Windows Update automatically and never heard this problem rearing its ugly head???
     
    StormJumper, Sep 5, 2014
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  8. tijo

    tijo Sacred Blame

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    You're not the only one who hasn't experienced it, but if it's a DNS issue, it could very well be localized to some ISPs.
     
    tijo, Sep 5, 2014
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  9. StormJumper

    StormJumper Notebook Virtuoso

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    Then I might consider myself safe for now.... :thumbsup:
     
    StormJumper, Sep 5, 2014
    #9