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    complicated situation

    Discussion in 'Windows OS and Software' started by Melinapayne, Feb 14, 2010.

  1. Melinapayne

    Melinapayne Notebook Deity

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    so, i'm getting my money back for my laptop (thanks atty general!), because it has too many problems.

    Well, I used the both key codes for the third (and final) time for my kaspersky and Office 07 upgrade on this computer....


    Question------ Does software register to the computer themselves? or do they register to the copy of windows?

    If it registers to copies of windows, is there Any way to transfer the software from the old computer to my new computer?


    Anyone who can answer will be a mega-lifesaver, and will get +rep
     
  2. TabbedOut

    TabbedOut Notebook Evangelist

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    I'm not sure about Kapersky, but Office (as long as you got the boxed set and not an OEM version) can be installed on up to 3 computers usually. I think the EULA probably has some nonsense about not using it simultaneously, but from personal experience I've never had a problem getting it up an running (have installed it on a total of 5 different computers, deleted it off of those that I have sold and am currently running it on 3 as the EULA allows). The only issue I have run into up to this point is that I now have to call up MS during the activation process when I need to do a reinstall since it is reported to be installed on too many machines and so the online activation won't work... but that's not that big of a deal to me.
     
  3. Melinapayne

    Melinapayne Notebook Deity

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    so how exactly do you deal with that over the phone?
     
  4. TabbedOut

    TabbedOut Notebook Evangelist

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    What happens is that the software will attempt to activate over the internet but a message will kick up saying that you cannot activate at this time and will give you a number to call. Call the number and you have to give them a series of digits (about 30, if you have to go this route use the keypad as it's faster) and then the automated system will spit back out another 30 digits for you to input. The whole process takes about 5 minutes total. If you've only installed on one computer I doubt you'll have to go through all of that though.
     
  5. Melinapayne

    Melinapayne Notebook Deity

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    nope. i've installed it on three. same with kasper.
     
  6. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    It would have been ideal if you had removed the installations on the computer...

    I think Kaspersky AV or KIS will activate again - obviously only with the remaining time.
     
  7. Melinapayne

    Melinapayne Notebook Deity

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    i can still remove the installation on one of the computers, but will it make a difference?
     
  8. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    It means that you can honestly say you removed the installation if you end up calling them :)
     
  9. Melinapayne

    Melinapayne Notebook Deity

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    hmmm. are you sure about the kasper though? because that will make or break me getting rid of this laptop.
     
  10. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I've reused it a lot on the same computer...
    I don't think they use mainboard information - but I have no idea...

    And obviously - you only get the remaining license time.
     
  11. surfasb

    surfasb Titles Shmm-itles

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    Yeah, Kaspersky should be alright. I've reinstalled it numerous times.

    Office is a retail license. It follows the user, not the computer.

    edit:
    I'm not aware of any OEM versions of Office. They all follow the user and allow unlimited activations.

    Pretty much all retail EULAs don't allow for simultaneous use of a single software license.
     
  12. Krane

    Krane Notebook Prophet

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    I see no reason why it shouldn't. If he can't, he got a bad deal. Besides, I've reinstalled NOrton three times on the same computer and it still says I can install it on up to three computers.
     
  13. surfasb

    surfasb Titles Shmm-itles

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    I have Kaspersky and I can test it right now. Their activation policies are actually pretty nice. They store your product key online in a key file if you register with them.
     
  14. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    But that key file can no longer be used for activation if you use KIS 2010 ... (and potentially later version too)
     
  15. TabbedOut

    TabbedOut Notebook Evangelist

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    Could have purchased one of these... I wasn't aware they were so expensive so I don't see why anyone would do it (thought they would be cheaper like an OEM OS)
    I don't know where I saw it but once I read over a EULA (normally I don't bother) and saw a gem like that... I don't doubt that you're correct though.
     
  16. surfasb

    surfasb Titles Shmm-itles

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    Actually, 2009 KIS keys were eligible for free upgrades to 2010 KIS keys last year for a few months. I think that's no longer the case anymore

    Interesting link. I've never seen this.

    You are probably thinking of the part of the Office EULA that allows you to install Office onto a primary computer (desktop) and a secondary computer(laptop). The stipulation was that the buyer was the primary user of both machines.

    Or maybe the Student edition of Office, which allows simultaneous use on up to three devices.
     
  17. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    As far as I am aware you are eligible for an upgrade as long as your license is current.

    I.e. KIS 7 license never activated should still work with KIS 2010.

    Once your license has run out you can only run what you have.
     
  18. surfasb

    surfasb Titles Shmm-itles

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    yeah, well, when you license runs out, it runs out. I don't blame them for not giving you a free upgrade.
     
  19. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Neither do I :)

    I get my licenses free anyway :D thanks to my bank :)