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    black screen, and VERY long loading time to desktop...

    Discussion in 'Windows OS and Software' started by ariellezors, Jan 20, 2009.

  1. ariellezors

    ariellezors Newbie

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    hey guys...

    i deleted some files from the add/remove files, and once i was finished decided to restart the computer, and after i got to the vista image, it went to the blue welcome screen, and showed the blue loading circle, and normally i'll see a black screen for a breif moment, and then my desktop, but now it takes a very long time to bring me to my desktop... i called dell tech support, and they said it's not a hardware problem, b/c we ran a diagnostics, and they believe it's software problem. the only things i know i deleted that could have effed me over were:

    microsoft visual c++
    microsoft visual j.net (something like that)
    apple mobile something
    win.rar

    i looked up all those programs i deleted, and i don't think they are casuing this loading issue.

    is it possible i bumped the video card when moving my laptop, and is that would could cause the black screen before my desktop, b/c i notice that after the 5 min. pause once the desktop DOES show up... everything is loaded, and my internet connection is ready...

    i mean i am getting a display, b/c im on my laptop right now...
     
    ariellezors, Jan 20, 2009
    #1
  2. davepermen

    davepermen Notebook Nobel Laureate

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    hm difficult. how about trying to reinstall the gpu driver? maybe that could help.

    i hate such problems, terribly difficult to debug.
     
    davepermen, Jan 21, 2009
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  3. qhn

    qhn Notebook User

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    Restart the comp a couple of time and see. Possible that you have caused Vista to "rethink" its startup processes, and it is also possible that you have removed, unintentionally, some runtimes from the packages mentioned above, that Vista needs.

    cheers ...
     
    qhn, Jan 21, 2009
    #3
  4. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Check your event logs for the time of startup to see if anything got logged, such as an entry stating that some service or process failed to start or timed out.
     
    Shyster1, Jan 21, 2009
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  5. ariellezors

    ariellezors Newbie

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    how do i get to the event log so i can show what it says?
     
    ariellezors, Jan 23, 2009
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  6. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    It's not your video card... it's something taking an awfully long time to start up. Shyster1 is correct in saying to look to your event log. You can hit windowskey + R (for the Run dialog) and type eventvwr.msc that's the fastest way to get to it. Look for events that have a red X or yellow exclamation point.

    Edit: This KB article might help you: http://support.microsoft.com/kb/951324

    Edit: You might want to look at the screenshot in this thread and navigate there in your event viewer.

    Edit: You might be able to just hit Ctrl + Alt + Del and go to New Task and type explorer but that is more of a band-aid solution
     
    ALLurGroceries, Jan 23, 2009
    #6