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    Windows XP restarting itself before going to welcome screen

    Discussion in 'Windows OS and Software' started by zijin_cheng, Jun 22, 2011.

  1. zijin_cheng

    zijin_cheng Notebook Evangelist

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    Hi Windows XP keeps on restarting itself before getting to the welcome screen.

    It also restarts itself in safe mode and also when using the windows xp boot disc.

    What do I do? I'm 100% sure its a virus
     
    zijin_cheng, Jun 22, 2011
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  2. nemt

    nemt Notebook Deity

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    My Computer > Advanced > Startup and Recovery > System failure: uncheck all except "Write an event..."

    that way you'll at least get to see the BSOD + whatever the error is

    of course this advice is useless if you can't ever get to the desktop, hm
     
    nemt, Jun 22, 2011
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  3. JOSEA

    JOSEA NONE

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    zijin_cheng, when you turn on the computer do you hear any beeps, possibly indicating bad RAM?
    Are you able to get into the BIOS? Does the boot drive show up in BIOS? I would suggest you reset the BIOS to all default settings.
    IF none of this helps, then I would scan for Viruses with a protection program on a bootable USB flash drive such as this:
    http://www.precisesecurity.com/tools-resources/free-antivirus/virus-scan-kaspersky-usb/
    This will also help narrow down the issue, if it will not boot from USB it could be a motherboard issue.
     
    JOSEA, Jun 22, 2011
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  4. zijin_cheng

    zijin_cheng Notebook Evangelist

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    nope nothing, just a normal boot, i can boot into ubuntu using a livecd, but that's about it
     
    zijin_cheng, Jul 11, 2011
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