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    Windows 7 64-Bit Vs. Alps Touchpad Driver

    Discussion in 'Windows OS and Software' started by celticveil, Feb 26, 2012.

  1. celticveil

    celticveil Notebook Enthusiast

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    I bought a Sony Vaio VPCEB4LFX Oct. 2011, with Win. 7 64-bit version. Everything worked fine until last week, Feb. 2012. The touchpad became glitchy, with the pointer bouncing around wildly as I move my finger and not holding stable at all, making precise pointing/clicking nearly impossible.

    I contacted Sony tech support and followed their advice. When re-installing the stock driver, I kept getting conflict reports saying it was incompatible with the version of windows, despite what Sony was telling me. I tried everything they suggested, then began testing other Alps drivers from different sources online. No dice. I also attempted running in Ubuntu. Same thing. Added an update from Sony to fix a jumping cursor bug when typing....still no change.

    In an act of rage I completely removed the driver, and erased it from my machine. After restart, the on-board Microsoft driver took over, and now it works fine. I can't do the multi-finger moves, but I had disabled those in the original driver settings anyway as they annoyed me.

    So a generic driver, dated 2006 works better than the new 2011 driver? Sadness.
     
  2. SemiExpert

    SemiExpert Notebook Consultant

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    Dell had a number of Alps driver issues with the Latitude line until a December 2011 driver update. So, yes, driver issues are solved by updates, eventually, or should I say, sometimes. It took a very long time - in my case, darned near 18 months of ownership.
     
  3. celticveil

    celticveil Notebook Enthusiast

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    Well I responded to Sony's email about what to do, letting them know that sending it in for repairs wasn't necessary as I was capable of fixing the issue (it wasn't hardware, then that makes it easier to track down) and told them what I did to fix it. They sent a 'thanks for telling us' copypasta response. I seriously don't believe they will patch or fix this driver in any way.
     
  4. SL2

    SL2 Notebook Deity

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    I've also noticed this on an Acer laptop.

    Does anyone have a link to the working drivers?
     
  5. coolguy

    coolguy Notebook Prophet

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  6. celticveil

    celticveil Notebook Enthusiast

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    Blah. Touchpad back to acting weird. So I completely disabled it. I am reading a lot about bad Sony touchpads without any solution. So yeah........useless piece of trash.
     
  7. baydigital

    baydigital Notebook Enthusiast

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  8. hearts4vacme

    hearts4vacme Newbie

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    Thank you so much for that link! For some reason the driver download from the Sony site does not install the correct driver. the date looks the same, but the driver is definitely different than the one on the ftp link you gave. I tried the April/2011 driver on the ftp link, and it has a palm sensitivity tab (like it is supposed to!!!) I have been working with Sony support for 18 months, and they have not been able to resolve this. They even replaced my touchpad recently. I am going to keep that ftp path in the event I need another driver that I can't find.

    After 2 years with an oversensitive touchpad that relegated my laptop effectively useless, this driver actually works, and gives me a functioning laptop. Shame on Sony for making me pay so much for a product that was rendered useless by something this trivial. A consumer should not have to wait until after the warranty expires to have a working device. But hey, today is my first day without a warranty, and my first day being able to type on this thing.

    Thanks again!
     
  9. mccol2012

    mccol2012 Newbie

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    same trouble with my Dell Vostro 500 Alps Touchpad (named as Dell Touchpad of cuz as these ba$tards rebrand everything). Only Vista x86 on official drivers support page, and i have 7 x64. tried some drivers from other dells, result=had to reinstall windows as touchpad really worked weird, disabled even KEYBOARD :mad: as they both are PS/2 devices. holy crap. installed this driver, rebooted with breathtaking, and... touchpad works, scrolling works! thank you so much!