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    Windows 10 2004 update.

    Discussion in 'Windows OS and Software' started by kill4l, Oct 5, 2020.

  1. kill4l

    kill4l Notebook Consultant

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    Hi, I'm getting really strange issue after updating to 2004, many applications getting crashed at start with kernelbase.dll error.
    But if I create a new Windows user profile and run those apps this error vanish,

    Or if I rollback the update the issue also disappears.

    so I think that this update do something with my current user profile, any idea how to fix it??
    Creating a new account is not a good option for me.
    i tried already sfc /scannow and dism /online /cleanup-image /restorehealth and the stuff related to dism. without any luck
     
    Last edited: Oct 5, 2020
  2. cfe

    cfe Notebook Geek

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    Probably something your OEM is best positioned to assist with, as it may be a a hardware or driver related issue. Could be software but you didn't mention that it appears linked to any particular program or playing a certain game.

    Either way, you will need to provide far more information. Even M$ support will ask for logs first. First step is make sure a dumpfile is being created so OEM/M$ knows what is going on. Then you can offer event viewer log, containing exception(s), as well as your build vers etc. :)
     
    kill4l likes this.
  3. kill4l

    kill4l Notebook Consultant

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    thank you for your feedback. i can provide all log. but i don't think it's hardware related from my experience i think this update is missing something with my user profile. otherwise why there is no such errors on newly created user profile. the same applications works perfectly. one of software i have an issue is the installation of 3dmark. it just crash.

    here is some logs from when i try installing 3dmark
    Code:
    Application: 3dmark-setup.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ArithmeticException
    
    Exception Info: System.OverflowException
       at System.Windows.Media.Imaging.ColorConvertedBitmap.FinalizeCreation()
       at System.Windows.Media.Imaging.ColorConvertedBitmap..ctor(System.Windows.Media.Imaging.BitmapSource, System.Windows.Media.ColorContext, System.Windows.Media.ColorContext, System.Windows.Media.PixelFormat)
       at System.Windows.Media.Imaging.BitmapImage.FinalizeCreation()
       at System.Windows.Media.Imaging.BitmapImage.EndInit()
       at System.Windows.Media.Imaging.BitmapImage..ctor(System.Uri, System.Net.Cache.RequestCachePolicy)
       at Futuremark.Bootstrapper.View.InstallView..ctor(Futuremark.Bootstrapper.Model.RootViewModel)
       at Futuremark.Bootstrapper.FuturemarkBootstrapper.Run()
       at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Threading.ThreadHelper.ThreadStart()
    
    and
    Code:
    Faulting application name: 3dmark-setup.exe, version: 2.13.7009.0, time stamp: 0x5d807032
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.488, time stamp: 0x42f14898
    Exception code: 0xe0434352
    Fault offset: 0x00129962
    Faulting process id: 0xe10
    Faulting application start time: 0x01d69b0bfc7b5a50
    Faulting application path: C:\Users\drkha\AppData\Local\Temp\{F71DE9D0-F7A2-4BD7-A914-79A1AF5B9D87}\.cr\3dmark-setup.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: e2ac4991-f0a1-46c2-bcbd-40673ec541bb
    Faulting package full name:
    Faulting package-relative application ID: 
     
    Last edited: Oct 5, 2020
  4. kill4l

    kill4l Notebook Consultant

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    i want to share my experience i think i found the issue. it was in color management, i went to control panel, then color management and put a check mark on use my settings for this device... and all my problems vanished away... really strange.. i have been looking around for almost 2 days how to fix this issue. and it seems that windows update messed up the color management settings after the update....
     
    lastimtrend, cfe and Maleko48 like this.
  5. Asnowballs

    Asnowballs Newbie

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    Windows 10 update is like a risk, you cannot predict what will happen next.
     
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  6. lastimtrend

    lastimtrend Newbie

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    I turned off Windows updates after the following situation:
    A few months ago got a fresh update that created video drivers conflict and I just couldn't run my OS at all.
    Because of Windows 100MB update.
    So highly recommend to everyone never update Windows if you don't have an installation disk or smth like that.
    Their updates just steal your time on how to fix
     
    Papusan likes this.
  7. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Keep Windows update, just use the hide Windows update tool to hide all driver updates.

    Download the "Show or hide updates" troubleshooter package now.

    The moment I format, once I go online I use that tool and hid all Windows Driver updates
     
  8. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Download wanted desired patches as standalone and install in offline mode with Network disabled. Always have the door closed when you install patches coming from Redmond!

    http://forum.notebookreview.com/threads/the-throttlestop-guide.531329/page-1160#post-11018866
    You prefer to get all sorts of updates? Do you even close your home-door home when you go to your favorite coffee shop? I'm 100% sure bro @Mr. Fox will do that. I as well :) And not only for your home.

    It’s also worth noting that you should not manually download and install the update from Microsoft’s Update Catalog. If your device is affected and it needs to be patched, "Windows 10 will automatically apply the update without any action required from your end".

    Windows 10 KB4589212 released with Intel microcode fixes


    From Bleepingcomputers...

    While we recommend that users install new Microcode updates, it should be noted that previous updates have caused performance issues on older CPUs or system hangs in the past due to how they mitigated bugs and vulnerabilities.

    Few of many...
    Windows 10 KB4549951 update is causing serious issues

    Latest Windows 10 Update Could Be The Worst One Yet


    20 epic Microsoft Windows Automatic Update meltdowns
    These legendary clunkers made Patch Tuesday a living hell for Windows users the world over
     
    Last edited: Nov 13, 2020
    jclausius and etern4l like this.
  9. Asnowballs

    Asnowballs Newbie

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    I will not do any Windows updates easily.