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    Sleep = BlueScreen?

    Discussion in 'Windows OS and Software' started by iph03n1xi, Aug 24, 2007.

  1. iph03n1xi

    iph03n1xi Notebook Evangelist

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    I've having issues with a new laptop I got. According to the settings, closing the lid is suppose to SLEEP the machine. However, whenever I close the lid, the computer REBOOTS and I get this error:

    [​IMG]

    [​IMG]

    Help?


    Specs:

    HP dv9543cl preconfigured from Costco
    T7300
    2 GB RAM
    8600M GS
    320 GB HDD
     
    iph03n1xi, Aug 24, 2007
    #1
  2. Incursis

    Incursis Notebook Evangelist

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    Laptop model name would be useful.
     
    Incursis, Aug 24, 2007
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  3. Reezin14

    Reezin14 Crimson Mantle Commander

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    Try clicking the solutions tab,or googling the codes, if possible try reflashing the BIOS,had a similar problem.
     
    Reezin14, Aug 24, 2007
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  4. iph03n1xi

    iph03n1xi Notebook Evangelist

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    Sorry, I knew I forgot something.

    HP dv9543cl preconfigured from Costco
    T7300
    2 GB RAM
    8600M GS
    320 GB HDD

    If anything else is needed, tell me.
     
    iph03n1xi, Aug 24, 2007
    #4
  5. Incursis

    Incursis Notebook Evangelist

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    Originally, did the laptop come preinstalled with Windows XP or Windows Vista. If Windows XP came preinstalled and HP has no option for Vista then its a good bet that the ACPI isn't working correctly, which does happen with Vista on a laptop that was designed for XP.

    If it did come with Vista, then you are in luck I guess. When did the problem start occurring? Was it after a driver install or a new program? If that is the case, removing those drivers/programs might solve that problem. You might also benefit from downloading the Vista Reliability Pack which contains hotfixes that fixes many issues with Vista.

    Links to hotfixes:
    http://support.microsoft.com/kb/938194
    http://support.microsoft.com/kb/938979

    If removing the offending drivers/software does not solve the problem, click on that Check for Solution button and maybe a solution is available.
     
    Incursis, Aug 24, 2007
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  6. iph03n1xi

    iph03n1xi Notebook Evangelist

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    The laptop is made for Vista Home Premium. I haven't messed with the OS.

    I just got the laptop yesterday, and it has always rebooted when the lid was closed, even before I removed the bloatware and updated the drivers and such.

    I'll try the hotfixes tomorrow I guess. Thanks for the links.
     
    iph03n1xi, Aug 24, 2007
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  7. Tobi1982

    Tobi1982 Notebook Consultant

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    Hi,

    I could imagine it might be a problem with the display drivers. have you tried another version, if available?
     
    Tobi1982, Aug 24, 2007
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  8. Incursis

    Incursis Notebook Evangelist

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    Other steps to try would be:
    * Update drivers
    * Check for BIOS updates
    * Contact HP
    * Do a system recovery (through recovery CDs or recovery partition)
     
    Incursis, Aug 24, 2007
    #8