Problems installing Windows 7 - Please Help!

I am experiencing big problems trying to install Windows 7 onto my laptop. I will try and be as clear as possible in explaining.

My laptop is currently running Windows Vista Home Premium 32-Bit. I have purchased the Windows 7 Professional 64-Bit Upgrade from the Microsoft Student Offer.

I was led to believe that upon downloading, I would get an .ISO file, which I would then burn to a DVD. Then I would boot from this DVD and do a clean/custom install.

This has not been possible. Upon downloading from the Microsoft Student Website, I get 3 files. These are:

Win7-P-Retail-en-us-x64.exe

setup1.box

setup2.box

I double click on "Win7-P-Retail-en-us-x64.exe" and I get the message "Unloading the Box". Once the status bar reaches the end, I get the following error:

"We are unable to create or save new files in the folder in which this application was downloaded. Please check the folder properties to make sure that you have security
permission on the folder to write files and that the folder is not read-only".

I click on OK. Regardless of the fact that I received the above error message, I now have a new folder called "expandedSetup".

Within this folder are lots and lots of complicated looking files, stored within many other sub folders.

However, in the root of "expandedSetup" is a file called "setup.exe". I double click on this file, and I get the following error message:

"The version of this file is not compatible with the version of Windows you're running. Check you computer's system information to see whether you need an x86 (32-bit)
or x64 (64-bit) version of the program, and then contact the software publisher".

This is as far as I have managed to get. I cannot find an .ISO file anywhere within the download, so I am unable to make a bootable DVD.

Please can anyone advise me on how to successfully install Windows 7 Professional 64-Bit onto my laptop using the download that I have purchsed.

Thank you very much in advance

 

Sounds like your chip doesn't support x64? Though I could be wrong. Another possible theory could be that you need the FULL, not the upgrade media. The loophole from Vista could have been fixed so it won't allow a clean install on Windows 7 using the upgrade media.

 

right click and run as administrator the Win7-P-Retail-en-us-x64.exe?

 

Hmm, looks like the download they give you is only for in-place upgrades. Did Microsoft give you a key? If so, just check the torrents for the .ISO and use the key you got from Microsoft.

 

Thanks for all the replies. This is the one that seems most likely to work to honest. My computer is definitely capable of going from 32 bit vista to 64 bit 7, and the upgrade edition is fine to do this. Just for some reason, the download doesn't want to work properly.

 

You can run the .exe in 64-bit Win 7 RC to extract the expanded files and make a bootable DVD. I am doing it right now. Glad I have 64-bit RC installed.

 

It's not the download. Your trying to open a 64bit application in a 32bit environment. You need to either, like mentioned earlier extract it in a 64bit and make it bootable (I don't have a clue how to do that) or wait till someone torrents an ISO and just use your genuine key, also mentioned earlier.

 

Running the exe file in 64-bit automatically extracts all the files to the "expandedSetup" folder. You can make a bootable DVD from there.

 

So if you are upgrading from 32-bit to 64-bit, we basically can not do the clean install? Or is there a Vista trick to "fake" the OS into allowing us to do a clean install?

 

So, would I just make an image of the "expandedSetup" an it'll be bootable?

This folder is opened right? I'm in the folder not outside of it correct?

 

No need for tricks, Microsoft just foolishly didn't provide iso's. We have to make the disc bootable to change from 32bit to 64bit. If your already 64bit vista you don't have to worry.

 

I didn't do this yet. You need to copy the contents of the folder (not the whole folder) to DVD and make it bootable using Imgburn software.

 

If you have a FULL version, you can. With upgrade, it's a little more work.

 

To make it bootable in Imgburn is it just that simple checkbox or does a template need to be loaded?

 

I am having this exact same problem (student offer, 32 to 64 bit). I have already created the CD however, and it is not bootable. I am expecting it is due to the error at the end of extracting, at around 99% or so. It appears to be extracting some sort of boot file when it errors.

 

me and a friend are both having the exact same problem. has anybody found a work-around?

 

same problem, what's the easiest fix? i also have a 64bit laptop that use. Should I extract the upgrade.exe file on my laptop?

Can someone please post a good Windows 7 iso torrent that we can use our authentic keys with?

 

this is what i get....

 

I get the same thing. The result is expected for me since I am trying to upgrade 32bit to 64bit, just isn't going to happen.

The problem is there is no .iso to Boot from disc and then go for the "Custom Install" which is required for 32bit to 64bit or other version-jumping. Is a torrent .iso the only solution?

 

You can't upgrade from a 32 bit operating system to a 64 bit system. You can utilize the upgrade however if you have a license for a recent version of Windows, but you must do a clean install, requiring a bootable disc. There is another discussion going on here:

http://social.answers.microsoft.com...l/thread/aedb1245-f8f9-42ec-9a0c-1aa932363bbb

Based on discussion there (no official word from Microsoft), it appears as though we will have to wait on our bootable backup discs.

I am not sure about the "Unloading the Box" but it appears as though it is a very common issue at this stage. I would be surprised if MS doesn't issue some sort of statement. The boot portion of the install seems to be extracting when this error occurs.

 

Update:

http://www.sevenforums.com/general-discussion/30470-make-bootable-iso-student-d-l-2.html

This appears to have some information on actually making a good bootable disc. I burned the folder with Nero with no such luck, about to try the above.

UPDATE:

Good news everyone, it booted!

 

You can also perform the install from a 4GB or greater USB flash drive instead of the DVD. Just prepare the flash drive and make sure the flash drive is before your HD in the boot order in bios.

To install Windows 7 from a USB flash drive you just need a formatted USB drive with the partition marked active (nothing more is required). Forget the DVD…

Perform from W7 or Vista:

1. Plug in your USB Flash Drive (4GB or greater)
2. Open a command prompt as administrator (Right click on Start > All Programs > Accessories > Command Prompt and select “Run as administrator”
3. Type the following into the Command Prompt window:
diskpart
list disk (The number of your USB drive will be listed. Lets assume that the USB flash drive is disk 1.)
select disk 1 (The disk number is the number from the list disk step.)
clean
create partition primary
active
format fs=FAT32 quick
assign
exit
exit

Copy and paste the installation files and folders (as shown in post 18) to the USB drive and your done. Boot to the USB drive and Windows 7 install will begin just as if you were installing from a DVD.

 

So, if I make the bootable DVD from the created folder following those steps, will it actually install? People have said it booted but I haven't found anything past that..

 

So you got the error at the end of the unloading and followed the steps by SIW2, burned a DVD from the iso that you made and was able to clean install?

 

What is oscdimg? I am running XP Pro 32bit and whenever I enter the line it tells me that it doesnt recongnize oscdimg..

 

Yup, mine worked, typing on w7 now too.

 

when the expanded setup folder is created do i need to move the setup1.box and setup2.box files in there too?

 

Unable to create c:\7.ios
Error 5: Access Denied

I uncheck "Read-Only" on the expandedSetup folder, but it does nothing and when I check properties it rechecks it. How do I correct this?

 

Answer to my own question:
oscdimg can be found on the first post of the sevenforums link.

 

Thanks. Mine is installing on the T400 as I am typing this on my old laptop.

 

Figured it out - Moved the expandedSetup folder to system32

 

so the only way to install from 32 bit vista home premium to windows 7 professional 64 bit is to make a bootable disk? hardly the "click the application and choose custom install" microsoft are saying.

i checked all this before i got the deal, i thought i was a good deal. now im thinking i just got ed over.

 

I'm doing vista Business 32bit to Win7 pro 32bit which I download from student offer.
When I reun setup.exe I get a error message: "Windows was unable to create required installaion folder. Error code: 0x80070005"
Anyone can help me to solve this please?

 

Exactly. I paid the extra $13 for the disk because I figured the download file would be some fancy installation but I just had to create an iso of the files and burn it to a DVD to install it. Lame.