PLS HELP: Problem with old graphics card not supported or not working properly with Windows 7 :(

Hiya, folks,

I just upgraded my notebook's OS from XP to Windows 7 Ultimate OEM. I am happy with Windows 7 given my notebook's specs (as you can see in my signature). However, I had some problems with my graphic card which is an Intel(R) 82852/82855 GM/GME Graphics Controller. After I upgraded my MS Office to 2010, Powerpoint 2010 projects the transitions in my slide very slow. It says that "Powerpoint has detected that your graphics card may not be configured properly for an optimal slideshow performance". Also, my graphics card doesn't support Windows 7 Aero, like cascading windows, etc. But my main problem really is the slowness and delay of powerpoint in transitioning its slides, animations, and projection of images in slideshows. I read in some links that such problem can be remedied by either downloading a software or tweaking a registry. Hope you can help me on this since I badly need Powerpoint in my marketing subjects and presentation.

Thank you in advance.
PS: Attach are some pictures regarding messages about my graphics card.

 

Powerpoint 2010 requires a gpu that is Pixel Shader 2.0 and Vertex Shader 2.0 compliant...your card does not so there is not a whole lot you can do to make it work....maybe drop the resolution will help smooth it out, but you're asking an awful lot from that machine to be running windows 7

 

Intel is not supporting the 82852/82855 Graphics Controller on Windows 7. While the 82852/82855 Graphics Controller hardware does support DirectX 9 (which includes Pixel Shader 2.0 and Vertex Shader 2.0), you would need to reinstall Windows XP for a compatible driver.

--L.

 

Instead of posting here did you look at intel.com for a win7 driver?

Although win7 doesn't support your card out of the box, the driver library on install dvd was almost nine months out of date when win7 was released. Intel may (and then again they may NOT) have released a driver for win7 since then. Even with an updated driver the hardware specs of your graphics are such that most/all of the Win7 and Office2007/2010 interface improvements (including Aero) will be disabled.

Be prepared for the distinct possibility that there may be NO Win7 graphics driver for your laptop and that you are SOL.

 

-I checked Intel website and tried to install the latest updates for my video card, still no significant changes were made in projecting transition slides and enabling aero. Also, btw, what do you mean I am "SOL"? Thanks again.

-So you mean, I would have to change my OS to XP again to enable my graphics card and be able to run Office 2010 smoothly compared to Win7?

-Okay, I will try dropping the resolution. Hope that works...

-I just tried your suggestion but no apparent changes were made... The Ppt. 2010 still works slow when it uses new slide transitions

-Given all these, do you suggest I switch back to MS Office 2007? Because I didn't have problems with powerpoint back then... What do you think?

 

And did you attempt to run Office2007 on Win7 on this machine?

 

I think he was ok with Office 2007 from his prior post. To the OP your options are Windows 7 and office 2007 or XP and MAYBE office 2010. I say maybe as the pixle shaders are still required and even with XP's drivers you may still have a performance issue with office 2010 and powerpoint.

Now unless there is something you just have to have from Office 2010 that you can't do without then the best option is office 2007 and your Windows 7. XP is essentially near EOL for support by Microsoft where Office 2007 will be supported for quite some time. You already with XP didn't have aero etc so you are not loosing, or gaining, that but the Windows 7 OS will be supported for quite some time including service packs.

Also new external hardware will be getting Windows 7 drivers, at some point XP drivers may not be supported or even developed. While yes drivers for office type equipment will always exist it is consumer products that may be a concern.

While I could run Office 2010 I do not feel any pressing issue to have to upgrade. Office 2007 works fine for me, and since you were using it I guess it worked for you as well before the upgrade...........

Edit;
Before totally giving up however I found this link, maybe it will help http://www.first-priority.yi.org/supported/thread-402-post-973.html#pid973

 

Microsoft will officially retire extended support for XP Pro on 2014-04-08.

 

mate check this link on intel site for the Intel(R) 82852/82855 GM/GME Graphics Controller. there they mention some alternative, maybe that will help you. anyway here is the link:
http://www.intel.com/support/graphics/sb/CS-030907.htm

 

-What? Is that for real? You mean Microsoft won't be releasing updates for SPs of XPs anymore? Oh, my...

- where exactly in the link u gave me? If you mean updating my driver, I've updated it already. I can't find the alternative you're referring to in that link..

 

Did you try the driver at the link I provided?

 

Microsoft's support lifecycle for XP Pro is shown below:

Code:

                         General       Mainstream  Extended  Service
                         Availability  Support     Support   Pack
Products Released        Date          Retired     Retired   Retired    Notes
-----------------------------------------------------------------------------
Windows XP Professional  12/31/2001    4/14/2009   4/8/2014  8/30/2005

Note: All support for XP Pro ends 2014.

 

- yeah, but nothing happened. It says that my graphics card isn't really supported by Windows 7. Do you have any alternatives, or solution that can remedy my problem? ...

-So what you mean, by 2014, XP in short will be phased out? Does that connote too that XP should not be used anymore? What about the businesses that are still using XP as their OS? What would happen to them? Do you mean that they all have to switch to Vista or 7 already?

 

XP is already limited to essential security fixes only. Even that support will be phased back except for large corporate customers who are paying for extended support. If you don't pay, you don't get access to new security fixes.

And there certainly won't be new releases of things like Office and WMP and MSIE and runtime libraries (VC and .net as examples) that are guaranteed to run on and with XP. That certain recent releases of those products might run on XP is more of a happy accident than deliberate compatibility work on the part of msft.

The general public has to consider XP to be retired and out of support.

 

While Microsoft won't come to your home and knock down the door demanding your remove XP from your computer, it means that if you choose to continue using XP, with the exception of security fixes up to 2014, don't expect support from Microsoft.

It's not like this is unusual as there are companies still running Windows 98, even Windows 3.1 due to proprietary software used in manufacturing. Much to the dismay of Microsoft, systems such as these if used strictly for that purpose, have no need to upgrade. In fact, some companies that have chosen to listen to Microsoft's sales, took the plunge and upgraded have found themselves in deeper waters then they expected.

If XP does what you need it to do, then stick with it. If, on the other hand, you decided to upgrade software past your current system's capabilities, then it's reasonable to expect the OS won't be the only thing that gets replaced.

 

-Okay, thanks a lot for the info

 

XP Driver works with Win7 (at least it does when I tried it on Intel IGPs: GMA950 and X3100). You just won't get DX10 or Aero support.

As I see it now, your system is running with the VGA controller disabled, so likely just in SVGA mode with no accelerated features. XP driver should give you SM2.0 so powerpoint will run without performance issues or errors.

 

-so you're saying with win7, my graphics card has no way of having a smooth performance with powerpoint?

 

I'm saying if there is no native Win7 driver then download and install the XP driver. That way you'll get DX9, SM2.0 accelerated features, but no Aero or DX10. I've successfully used the GMA950 and X3100 XP driver from XP in Win7.

 

Your problem is well documented through out the web. The video chipset was labled by Intel as EOL and Vista let alone Windows 7 was not supported for Aero. Since the software you are running is looking to use a GPU accelerated function you are left with a quandry, Use Office 2007 or go back to XP and hope Office 2010 will work properly and give the performance you want.

You can try the suggestions for XP drivers In windows 7 but Aero is most likely a no go. The link I provided, and those drivers from the page, said Windows version 6.0.xxxxx meaning Vista but this still does not mean Aero support.

 

-I'm not really after Aero anymore, I just want my powerpoint performance to go smoothly as before... What're those XP drivers I can try in Win7 so my powerpoint can possibly work flawlessly? Thank you

 

Doesn't matter that you're not using Aero. Your graphics card HARDWARE doesn't have the minimum support needed for the new transition effects in ppt 2010.

Dot. Period. End.

 

The Intel 82852/82855 Graphics Controller DOES MEET the hardware requirements for PowerPoint 2010. Per Intel's website, the 82852/82855 includes support for DirectX 9.x, which is the minimum GPU requirement for PowerPoint 2010, per Microsoft. Hardware IS NOT the problem. The problem is THE DRIVERS. THERE ARE NO WINDOWS 7 DRIVERS for the 82852/82855 and THERE WILL NEVER BE. Without Windows 7 drivers, the Pixel Shader 2.0 and Vertex Shader 2.0 (DirectX 9.0) cannot be used by PowerPoint 2010.

As has been posted several times in this thread, PowerPoint 2010 on Windows 7 on the OP's hardware WILL NEVER BE SUPPORTED because of the lack of driver support from Intel.

--L.

 

If you were able to run Aero with your hardware you would have support for the transitions. As stated above you do not have the hardware support for that or Aero under Vista or Windows 7. XP will give you DX support but again I am not sure even then Office 2010 and powerpoint with DX will operate properly. Maybe with XP it will disable the effect, again I'm not sure.

Because I am not sure and you stated office 2007 worked fine you should go back to what WORKS! The other option of course is to get a compatible machine. the post site below shows what you need and I am not sure even with XP you have that for the display..........

"1024 × 576 or higher resolution monitor

Video card requirements: Pixel Shader 20 and Vertex Shader 2.0. Driver date later than Nov. 1, 2004. WHQL certified."


http://technet.microsoft.com/en-us/library/ee624351(office.14).aspx#section9

Edit; even the link below shows no pixel or vertex shader support for the GPU, so even with XP you may be done..........

http://www.intel.com/support/graphics/sb/cs-014257.htm

 

I stand corrected. Thanks for the link.

--L.

 

all of the rationalization in the world doesn't change the reality of older unsupported hardware without current drivers.....

Given the amount of time spent on this thread, the OP could have picked up a temp job at UPS or McDonalds, worked for a week, and had most of the cash needed to buy a current-gen laptop.

 

Agreed.........

Options'

1.) Run back to XP but possibly still expect issues with Ofice 2010
2.) Keep Windows 7 and migrate back to Office 2007.
3.) Get a newer system that supports Windows 7 and Office 2010.

I am in favor of option 3 as it also will eleviate other issues with the older hardware down the line. Of course it probably is the most expensive too.......

 

I think I said all that in one sentence on the second post of the thread....

 

What I tell you three times is true.

But some folks tend to ask questions with a predetermined answer in their head and will go to great lengths to find someone that agrees with them, right or not......

 

I agree with that

 

Thanks guys, for your help and advices. I learned a lot of new info from you r valid responses. Although I still can't run Aero in my notebook and enjoy powerpoint 2010 transitions to the fullest due to my current graphics card, the problem of my graphics card being not detected was solved. What I did, I re-installed my graphics driver from the hardware installation cd that came with my old notebook which was lost for quite a long time already. After that, I witnessed slight smooth transitions from powerpoint 2010 and screen fades from win7. This is because, when I updated to Win7, I just used the web to install and update all my drivers since win7 does that automatically upon installation. But now that I have found the hardware installation cd, my graphics card now is, at least, detected, and works according to its capacity. Other hardware installations and updates are working smoothly though

 

running old XP drivers in win7 compatibility mode is a horrible strain on the cpu

 

-Why do you say so?

 

It may or may not be a strain on the CPU. It heavilly counts on the drivers and if they then do not hardware accelerate the specific function. It is not like using CPU to emulate the hardware function itself. Using compatability mode may mean functions only specific to the old drivers become available to the OS and not all the features the OS has available can the be utilized. Such as his issue with Aero.

While his shaders may not be hardware accelerated the Drivers may offer some other functions that lessen the CPU load trying to emulate shader or other functions and help to smooth out the transitions. As he stated the GPU is working as it was intended now and within its capabilities.

 

Thanks for the clarification