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    No sound when wake from sleep.

    Discussion in 'Windows OS and Software' started by steve p, Feb 22, 2009.

  1. steve p

    steve p Notebook Evangelist

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    Hi all:
    I hope I am not double posting as I asked this in the HP section a couple of days ago with no meaningful responses.

    I have a Presario CQ60-216DX with XP installed and all is working well except there is no sound when the laptop wakes from sleep. Everything else works just fine and if I reboot the sound returns.
    I have tried uninstalling/reinstalling the sound driver and uninstalling and letting Windows auto-install the drivers and still no go. See Device Manager:

    [​IMG]

    Thanks for your help.
     
    steve p, Feb 22, 2009
    #1
  2. Nebelwand

    Nebelwand Notebook Consultant

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    Check for BIOS and audio driver updates first.

    If you're current with those, try disabling and re-enabling the audio device(s) in device manager. If sound starts working again without a reboot, you could probably automate this procedure as a workaround (batch file calling devcon.exe, executed by something like HibernateTrigger or UnfortunateEvents when resuming from standby...).
     
    Nebelwand, Feb 22, 2009
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  3. tp2007

    tp2007 Newbie

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    Hi,

    I have the same issue with a CQ60-214dx that I recently reinstalled with XP. I noticed several posts regarding similar problems with XP and pre-SP3 and there is even a KB article - kb888111. I've tried uninstall-reinstall-windows update to update the audio drivers - but no luck so far. Please let me know if you find a solution for this issue.

    Thanks,
     
    tp2007, Feb 23, 2009
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  4. steve p

    steve p Notebook Evangelist

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    So far no luck. I believe the driver is up to date and so is the BIOS.
    I did get the latest chipset driver and that was no help.
    If any of the gurus out there want to take a crack at this just let me know.
    If I come across the answer tp2007 I will let you know.
     
    steve p, Feb 23, 2009
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