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    No Audio Device Installed in XPS m1330

    Discussion in 'Windows OS and Software' started by booji, Apr 21, 2008.

  1. booji

    booji Notebook Deity

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    Hi Guys,

    I have a frusturating problem. I restarted my m1330 this morning, and the audio stopped working for some bizzare reason. Prior to the restart, everything was fine, and once the system restarted, a red X appears next to the volume icon in the Taskbar in Vista Ultimate. I uninstalled the sigmatel drivers, restarted the system (at which point windows installed default drivers) -- still nothing. I then proceeded to download and reinstall the most recent drivers from Dell, and still nothing. The sound device appears to "working normally" in device manager, and in sound properties, but I don't get any sound.

    The volume is not muted. Any ideas as to what could be causing this?

    From reading around the net, seems like it was a common problem when users upgraded to Vista, but the reinstallation of drivers doesn't seem to work for me.

    Here are some of the other things I have tried:

    1. Fully remove and reinstall Sigmatel HD Audio Drivers
    2. Fully remove Sigmatel drivers and install Realtek drivers
    3. Plugged in headphones after steps 1 and 2 to check if they work - they dont.
    3. Test speakers within Dell Diagnostics utility - speakers work fine and so headphones, on both output ports.
    4. Thoroughly scanned for virus/spyware - none found.
    5. System Restored to a point prior to malfunction - still the same problem.

    Any ideas?
     
    booji, Apr 21, 2008
    #1
  2. Harper2.0

    Harper2.0 Back from the dead?

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    this happened to me after vista's auto-update downloaded a driver, but i just re-installed the driver and it worked...
     
    Harper2.0, Apr 21, 2008
    #2
  3. booji

    booji Notebook Deity

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    I tried to look through the Windows updates history to see if there was anything I could uninstall. Do you recall which update it was? I am getting really desparate here because I have no idea why this is happening.
     
    booji, Apr 21, 2008
    #3
  4. Dell-Chris B

    Dell-Chris B Notebook Enthusiast

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    booji:

    Have you tried removing the sigmatel controller from device manager and rebooting the system?

    Windows should detect the new hardware and install the software.

    Let us know if that works!
     
    Dell-Chris B, Apr 22, 2008
    #4
  5. booji

    booji Notebook Deity

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    Chris B,

    Thanks for your reply. I have tried removing the audio controller and rebooting. Unforutnately, that hasn't solved the problem either.

    Thanks!
     
    booji, Apr 22, 2008
    #5
  6. Dell-Chris B

    Dell-Chris B Notebook Enthusiast

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    Last edited by a moderator: May 5, 2015
    Dell-Chris B, Apr 24, 2008
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  7. wpchen

    wpchen Newbie

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    I'm experiencing the same issue booji. have you found a solution to this problem? thanks.
     
    wpchen, Jun 16, 2008
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  8. PetePete

    PetePete Newbie

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    Hi,

    i experience exactly the same problem on my XPS M1330.

    If anyone found another solution than reinstall Vista please let me know.
     
    PetePete, Aug 21, 2008
    #8