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    Need some help; Flash keeps crashing?

    Discussion in 'Windows OS and Software' started by akwit, Apr 11, 2012.

  1. akwit

    akwit Notebook Deity

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    My Flash plugin crashes at least 2-3 times a day in Firefox.

    Any idea what could be causing this?
     
  2. flipfire

    flipfire Moderately Boss

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    Have you updated flash player?
     
  3. StormJumper

    StormJumper Notebook Virtuoso

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    A little more info as to your O/S your using and what flash version are you using? Also we need to know what version of Firefox your using as well. Also what A/V and firewall are you using? Just saying flash crashes FF 2-3 times a day doesn't tell much as to what is really happening?
     
  4. akwit

    akwit Notebook Deity

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    Running Windows 7/64 bit
    Flash 11.2.202
    Firefox 11

    As far as what is happening...I will be surfing the net and Firefox will freeze. I can access my desktop and other programs but Firefox is completely frozen.
    It stays like this for about 2-3 minutes and when it comes back I get a drop down notice at the top of the screen saying that my flash plug in has crashed and that I need to reload the page.
     
  5. qhn

    qhn Notebook User

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    Flash 32 or 64 bits?

    Did it happen with previous flash version? If not, go back to it. Adobe is having issue lately with its Flash since it tried to play with 64 bits version, to me anyway.

    cheers ...
     
  6. akwit

    akwit Notebook Deity

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    I will try 32 bit. thanks.
     
  7. baii

    baii Sone

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    I don't think there is difference between 64/32 and it should auto update itself. How many tabs you usually run with? ones with flash? Do you have extension that tweak flash stuffs like youtube enhancer and such?
     
  8. akwit

    akwit Notebook Deity

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    Nope.
    That said, the problems did seem to start/coincide with me switching to Windows 64 bit.
     
  9. coolguy

    coolguy Notebook Prophet

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    Do you have the latest GPU driver installed?
     
  10. akwit

    akwit Notebook Deity

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    Yes; using the Intel 4500
     
  11. ZachHP

    ZachHP Newbie

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    I would try reinstalling Flash first. Also try clearing all of the history in your browser (cookies, cache, etc). When Flash freezes up, do you have a lot of windows/tabs open in your browser?
     
  12. akwit

    akwit Notebook Deity

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    No.

    But it does seem to happen nearly every time I dock/un-dock.

    The only other thing I can think of is my wireless card. Thats the only thing I have changed on this computer in the past month or so and it (along with switching to 64 bit) is the only change that coincides with the start of this problem.
     
  13. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Before you go about reinstalling, try disabling hardware acceleration both within Flash (right click on a Flash video/site and uncheck the hardware acceleration box) and Firefox (in the General tab of the advanced options menu).
     
  14. akwit

    akwit Notebook Deity

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    Have unchecked both and will revert back.

    Any downside to this?