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    Issue with video/dvd playback

    Discussion in 'Windows OS and Software' started by coldmack, Jun 29, 2011.

  1. coldmack

    coldmack Notebook Virtuoso

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    With my Vaio F right now I am having an issue with video with pretty much any video or dvd with either WMP, or with the supplied WinDVD. What is odd this issue didn't occur yesterday with the same video file. I uninstalled WMP, restarted the computer and then had WMP installed again, but no dice there. I did a google search, but I didn't get a working answer. I haven't tired any other media player, except for divx, but that gave me a codec error.

    I haven't updated, or installed anything new within that time, nor uninstalled anything, besides the aforementioned WMP. I'd rather not reinstall Win7, nor would I right now want to use a different media player. So, any ideas? Thanks


    Error report from event view.
    Log Name: Application
    Source: Application Error
    Date: 6/29/2011 12:42:53 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Soheyla-VAIO
    Description:
    Faulting application name: wmplayer.exe, version: 12.0.7601.17514, time stamp: 0x4ce7a485
    Faulting module name: nvd3dum.dll, version: 8.17.12.7533, time stamp: 0x4dd734f1
    Exception code: 0xc0000005
    Fault offset: 0x003ccdd6
    Faulting process id: 0x1bf0
    Faulting application start time: 0x01cc363025e8b1f2
    Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
    Faulting module path: C:\Windows\system32\nvd3dum.dll
    Report Id: 651ba412-a223-11e0-b275-544249108bae
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-29T07:42:53.000000000Z" />
    <EventRecordID>12090</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Soheyla-VAIO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>wmplayer.exe</Data>
    <Data>12.0.7601.17514</Data>
    <Data>4ce7a485</Data>
    <Data>nvd3dum.dll</Data>
    <Data>8.17.12.7533</Data>
    <Data>4dd734f1</Data>
    <Data>c0000005</Data>
    <Data>003ccdd6</Data>
    <Data>1bf0</Data>
    <Data>01cc363025e8b1f2</Data>
    <Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
    <Data>C:\Windows\system32\nvd3dum.dll</Data>
    <Data>651ba412-a223-11e0-b275-544249108bae</Data>
    </EventData>
    </Event>
    And some related info that maybe of some help.

    Log Name: Application
    Source: Windows Error Reporting
    Date: 6/29/2011 12:42:58 AM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Soheyla-VAIO
    Description:
    Fault bucket 2467903309, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: wmplayer.exe
    P2: 12.0.7601.17514
    P3: 4ce7a485
    P4: nvd3dum.dll
    P5: 8.17.12.7533
    P6: 4dd734f1
    P7: c0000005
    P8: 003ccdd6
    P9:
    P10:
    Attached files:
    C:\Users\SoheylaK\AppData\Local\Temp\WERF019.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\SoheylaK\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_b23265d913c9154a58ae3b6faef980dc996d9e_18040492
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 651ba412-a223-11e0-b275-544249108bae
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-29T07:42:58.000000000Z" />
    <EventRecordID>12091</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Soheyla-VAIO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>2467903309</Data>
    <Data>1</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>wmplayer.exe</Data>
    <Data>12.0.7601.17514</Data>
    <Data>4ce7a485</Data>
    <Data>nvd3dum.dll</Data>
    <Data>8.17.12.7533</Data>
    <Data>4dd734f1</Data>
    <Data>c0000005</Data>
    <Data>003ccdd6</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\SoheylaK\AppData\Local\Temp\WERF019.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\SoheylaK\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_b23265d913c9154a58ae3b6faef980dc996d9e_18040492</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>651ba412-a223-11e0-b275-544249108bae</Data>
    <Data>0</Data>
    </EventData>
    </Event>
     
  2. ExMM

    ExMM Notebook Evangelist

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    Have you tried with a codec pack?

    I recommend you this:

    Download K-Lite Mega Codec Pack

    I play everything with it, but before I would recommend to unistall every codecs you have installed (windows media player classic is included).
    It also check automatically for errors with other codecs in your OS and fix it.
     
  3. coldmack

    coldmack Notebook Virtuoso

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    I have that installed on my TT right now, so I am familiar with that codec package. However, I am not seeing how that would really fix the issue at seeing as the applications crash when I try to play any video files(WMP and WinDVD open up fine, but playing back files is where it crashes at). It was fine yesterday, but no dice today, and I don't have any codecs(beside divx) installed.
     
  4. ExMM

    ExMM Notebook Evangelist

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    Normally K-lite fixes broken registry keys when you install it.
    So what I did in the past when I had this kind of issues was:

    1 Unistall K-Lite and every codec installed (in your case I would unistall also WinDVD)

    2 Boot in safe mode

    3 Clean with your favourite program the registry, to fix any errors and issue (possibly a good one who can scan the registry deeply)

    4 Reboot normally and reinstall everything

    I always clean the registry when I have errors, then everything come back to normal, but again is just my personal experience and opinion, hope it could help.
     
  5. namaiki

    namaiki "basically rocks" Super Moderator

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    Any chance that you recently installed Forceware 275.33? If so, try install an older graphics driver.
     
  6. ViciousXUSMC

    ViciousXUSMC Master Viking NBR Reviewer

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    I like CCCP way more than K-Lite

    Also try a different player all together programs like VLC are self contained and can play a DVD without any codec pack support.

    If you do install CCCP (uninstall K-Lite first) it comes with MPC and that by far is my favorite player and it handles DVD's great as well.
     
  7. qhn

    qhn Notebook User

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    Got a restore point to use?

    cheers ...
     
  8. coolguy

    coolguy Notebook Prophet

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  9. coldmack

    coldmack Notebook Virtuoso

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  10. coldmack

    coldmack Notebook Virtuoso

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    Turns out it was a driver issue. I guess when I installed the latest nvidia drivers the other week it now started to cause some issue. Instead I just installed the drivers listed on the Vaio F page and videos are working fine(haven't drive dvd/bd yet).