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    How should I approach this email address problem - changing ISP.

    Discussion in 'Windows OS and Software' started by gmm22, Jun 7, 2021.

  1. gmm22

    gmm22 Notebook Consultant

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    I have an email address ending cogeco.ca. Cogeco was my internet service provider for many years, but I've since switched to Bell and don't think I'm going back. I've been paying $75 a month for Cogeco internet service I don't even use merely so I continue to get mail, but $900 a year just to maintain one email address is pretty steep. I have a few questions.

    1. Is there any chance that I will still be able to access my account if I cut my cogeco internet service?

    2. How have others dealt with this situation of having an email with a particular ISP ending and then changing ISP's and email addresses?

    3. Is there any kind of service that one could buy where if someone tries to reach me at my old cogeco address, they get a message with my new address?

    Any insight or ideas on how to approach this problem would be greatly appreciated.
     
  2. 6730b

    6730b Notebook Deity

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    What did cogeco support say?
    Generally afaik isp's will let one keep the email indefinitely even if no longer a customer.

    Anyway, set up some gmail etc or get a personal domain (the latter of course best for privacy) with a period of forwarding from the isp email.

    Changing email address (or tel nr) is no real problem or pain apart from psychological, simply start doing the work that is to be done > inform one's contacts and update all important accounts.
     
  3. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    My parents switched from AT&T to Comcast and still use the email from that service to this day - their login is supported by Yahoo Mail so they can easily get to it on their PCs and mobile devices.
     
  4. gmm22

    gmm22 Notebook Consultant

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    Thanks for the replies. I haven't asked Cogeco directly, but I suppose I should.
     
  5. kojack

    kojack Notebook Prophet

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    We did this same thing. After 5 days of cancelling, they cut us off our emails. Learn from this mistake. Never use a service provider, provided email system. Move to outlook.com. At least now you are free to move when you have issues, and you will not lose your email service again.

    Before cutting it off, go into your address book and anyone who you deem important, send them a quick note stating you are changing email accounts, and change all your emails in stores, banks, and forums like this before you close it. I made this mistake and most forums send email to your old account to confirm your new account.
     
  6. StormJumper

    StormJumper Notebook Virtuoso

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    Just reminder not everyone has the same ISP provider in the same area which means your limited to only one ISP and you can create free email at Hotmail/Outlook MSN, Gmail, Yahoo email so you have options. That email address is taking up space on their local server that is why they can charge the price they charge-nothing you can do about it but move your contacts and emails to free internet email providers that don't charge for free use.

    No, they will close and remove the account - it's security and in their interest to get another paying subscriber to pay them that $900/yr bill.

    This is the same as above you leave and they delete the account they aren't unlimited in space or storage for non-members and they want that space back to make money.

    You need to contact your contact and inform them of the new email-this is something you need to do unless there is a email forwarding but I can only guess this will cost $$ to have and use. So contact your contact of the change.

    Make new email at yahoo, gmail, hotmail/outlook and move contact there and tell your contacts of you new email to contact at. This is up to you to do not the former ISP.