I've been getting a few BSODs recently and was hoping someone could take a look at the .dmp file and help me out. I am running a LG P300, really hoping the 8600m GS isn't dying, I love this laptop !
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theneighborrkid Notebook Evangelist
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hi
sorry but not opening any zip files posted on this forum as there has been some dodgy ones over the years.
could you download Who Crashed from my signature below and copy paste the dump report which is much better than the windows dump. -
You need to provide the BSOD code and what file triggered it if applicable.
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>> who crashed > Resplendence Software - WhoCrashed, automatic crash dump analyzer
copy and paste dump report -
theneighborrkid Notebook Evangelist
Looks like it thinks it is a driver issue, but I don't really know which one to revert to.
On Mon 7/30/2012 6:01:22 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072912-53835-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002E9B186, 0xFFFFF8800AA49B60, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 7/30/2012 6:01:22 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x150778)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002E9B186, 0xFFFFF8800AA49B60, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 296.10
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 296.10
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 296.10 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION
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Conclusion
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2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 296.10 , NVIDIA Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems. -
looks like its a nvidia driver causing them.
what driver have you got loaded? if its the 296.10 then try the previous one before that which is 295.73
you can find a list of the last 10 or more drivers > NVIDIA Driver Downloads - Advanced Search
make sure the drop down boxes are set to mobile and 8 series and then chose 8600. best stick with whql official drivers for now. -
theneighborrkid Notebook Evangelist
Thanks again for your help -
your welcome. hope it helps.
if you still get the bsod it might be worth trying the clean safe mode install (link in signature below). -
theneighborrkid Notebook Evangelist
Would like to update saying I haven't had a BSOD since getting the 295.73 drivers. THANK YOU
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your welcome.glad it helped
Help w/ BSOD
Discussion in 'Windows OS and Software' started by theneighborrkid, Jul 30, 2012.