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    Help Adobe Flash Player won't load....

    Discussion in 'Windows OS and Software' started by Justitia, May 6, 2010.

  1. Justitia

    Justitia Notebook Evangelist

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    Because I was having jumpy and stalled pictures on HULU, someone in the ASUS Forum suggested that I install the pre-release beta version of Adobe Flash player 10.1

    I have a z70va Asus, SP service pack 3 with an ATI Radeon Mobility X700 graphics card.

    So I did, following all instructions. It didn't do any good. In fact it seemed to make things worse.

    So someone else posted that Flash 10.1 wouldn't work on an old graphics card such as mine.

    So I uninstalled the 10.1 and am now trying to install the latest released version 10.0.45.2.

    However, I keep running into a do-loop. I followed all the instructions and then when it is time to download it -- the Adobe site pops up a screen that says the version I am downloading is not the latest and I should go to Adobe.com/go/getflashplayer to get the latest version.

    I go there and I get 'Page not found" with a link to the home page, I click on the link to download flash player and the whole process starts all over again.

    Also the download page keeps prompting a warning of whether I want to install Adobe Flash Player Installer and I keep clicking yes, it installs as the Download manager. This process also keeps getting repeated,

    I can't get adobe flash player to download and now I have none on my computer at all now.

    I went through all the trouble shooting they offered and nothing works.

    Help!

    Update: I was able to redownload the 10.1 beta pre-release
     
  2. lbohn

    lbohn Notebook Consultant

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    Did you use the prerelease uninstaller to remove Flash Player 10.1? Did you use the -force switch?

    These should link to the shipping version of Flash Player: Flash Player 10.0.45.2 for Internet Explorer or Flash Player 10.0.45.2 for Firefox, Safari or Opera.

    FYI, hardware acceleration of Flash Video doesn't appear to be supported for your adapter. Per the Release Notes, a "Mobility Radeon HD 4xxx series (and higher)" adapter is needed. I'm not that familiar with ATI adapters, but I believe your X700 falls below that requirement. :(

    --L.
     
  3. Justitia

    Justitia Notebook Evangelist

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    yep! :)

    Nope -- :rolleyes: that's what I get for not reading the instructions all the way through. Usually the instructions are for people who can barely follow -- who knew there was actually something atypical at the end.?

    I believe that is what I got... but if I didn't use the force switch probably there is some remnant that registers that there is a 10.1 version around which is why no matter where I downloaded the shipped version (i.e., 10.0.45.2) I kept getting the error message that it wasn't the latest version and wouldn't let me download it.

    Yeah.... Someone noted that in the ASUS forum.... but at least it is working.

    I've noticed that HULU plays fine in the small window -- it is when I put it in the full screen format that it chops up and stalls.

    Is there an explanation for that?
     
  4. lbohn

    lbohn Notebook Consultant

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    Since your GPU isn't officially supported by the hardware acceleration in Flash 10.1 and there isn't any HW acceleration in Flash 10.0, video decoding is being accomplished by your CPU. A smaller video image / window means less "work" for the CPU. As you scale the window size, the CPU is tasked with more information to decode and scale and simply fails to keep up. This can be further compounded by the source file: playing back in a 720p video takes far more processor power than a 360p or 480p video.

    Bottom line, choose lower resolution files/streams and keep them windowed: you should avoid image lag in most circumstances.

    --L.