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    Gah! I need your sage like advice

    Discussion in 'Windows OS and Software' started by chrisgu1213, Sep 4, 2009.

  1. chrisgu1213

    chrisgu1213 Notebook Enthusiast

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    I just bought a msi laptop and it has been running like a dream, for gaming anyways. The problem is that 40 percent of the time when i use web browers such as opera and fire fox, the clients would freeze. Task manager can't kill the process and neither can pskill cmd; and i am forced to hold the power button for a shut down. Please help :( :( :(
     
    chrisgu1213, Sep 4, 2009
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  2. Amnesiac

    Amnesiac 404

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    So what about other browsers? Such as IE, or Google Chrome?
     
    Amnesiac, Sep 4, 2009
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  3. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Does this affect only internet browsers?

    Try to fully remove one and reinstal it (FF for example)
     
    DetlevCM, Sep 4, 2009
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  4. kegobeer

    kegobeer 1 hr late but moving fast

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    Is this a new problem, or has it always been a problem with your laptop? Do you have any other processes running in the background? Have you scanned for viruses/trojans/etc? What operating system are you using? Is it up to date? Are your drivers up to date?
     
    kegobeer, Sep 4, 2009
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  5. newsposter

    newsposter Notebook Virtuoso

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    how current are your java and flash/shockwave installs?
     
    newsposter, Sep 4, 2009
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  6. qhn

    qhn Notebook User

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    Did you do any "tweaking"?

    cheers ...
     
    qhn, Sep 4, 2009
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  7. chrisgu1213

    chrisgu1213 Notebook Enthusiast

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    nope, no "tweaking"
    scanned for malware and virus several times to no avail
    drivers are all up to date... i think...
    have not tried chrome.
    no major processes running in the back,
    the clients freeze when active... :(

    oh also updated java and changed the permission to everybody
     
    chrisgu1213, Sep 6, 2009
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  8. kegobeer

    kegobeer 1 hr late but moving fast

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    Is this a new problem, or has it always been a problem with your laptop?
     
    kegobeer, Sep 6, 2009
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  9. chrisgu1213

    chrisgu1213 Notebook Enthusiast

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    it has been like this for about three weeks, had the computer for about 6 weeks?
     
    chrisgu1213, Sep 7, 2009
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  10. namaiki

    namaiki "basically rocks" Super Moderator

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    Next time it freezes, try switch off your wireless, and it might unfreeze.
     
    namaiki, Sep 7, 2009
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  11. kegobeer

    kegobeer 1 hr late but moving fast

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    Do you remember what you did to the comptuer three weeks ago? Did you install any applications, drivers, etc? If it didn't happen when you received the laptop, then it was either a Windows update (doubtful) or an application/driver that you installed (probable) that's behind the problem.
     
    kegobeer, Sep 7, 2009
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  12. chrisgu1213

    chrisgu1213 Notebook Enthusiast

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    -not on wifi
    -and the only thing is z-alarm, and i have turned it off but the clients still froze = s
    btw, thanks for your help guys!
     
    chrisgu1213, Sep 7, 2009
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  13. kegobeer

    kegobeer 1 hr late but moving fast

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    Try removing zone alarm completely.
     
    kegobeer, Sep 7, 2009
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  14. gerryf19

    gerryf19 I am the walrus

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    I agree. Zonealarm causes all kinds of strange behavior. But, look here first--

    http://server.iad.liveperson.net/hc...51216828677378/front_page!PAGETYPE?category=7


    uninstalling zonealarm has been known to kill your internet connection


    The second thing I would consider if the above does not fix it (I think it will) is to remove and reinstall flash player.
     
    gerryf19, Sep 7, 2009
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  15. KonstantinDK

    KonstantinDK Notebook Evangelist

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    Also, what OS are you using? Didi you install all the Windows Updates?
     
    KonstantinDK, Sep 8, 2009
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  16. moral hazard

    moral hazard Notebook Nobel Laureate

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    backup + clean install.

    don't waste your time trying to figure out the problem, that's what I would do.
     
    moral hazard, Sep 8, 2009
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  17. namaiki

    namaiki "basically rocks" Super Moderator

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    Yeah. That would be an easy way to rule out some software issues.
     
    namaiki, Sep 8, 2009
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  18. chrisgu1213

    chrisgu1213 Notebook Enthusiast

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    yea sadly that is the most logical choice....
    sooo how would i go about doing that? I really dont want to screw this up
     
    chrisgu1213, Sep 8, 2009
    #18