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    Don't bother calling Microsoft on hold 2 hours and nothing

    Discussion in 'Windows OS and Software' started by Ice Cold, Oct 24, 2009.

  1. Ice Cold

    Ice Cold Notebook Deity

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    I called in been bounced around a few time. When I combine the total hold times with my cell and land line, I've been on hold over 2 hours and I have made no progress, this is hilarious. I am going for principle now just to see if anyone gets the phone.
     
    Ice Cold, Oct 24, 2009
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  2. nobb

    nobb Notebook Consultant

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    Maybe just bad luck? My recent Microsoft support experience was great. I had problems with my Microsoft wireless keyboard's bluetooth and the support guy seems to know what he was doing. Much more knowledgeable than Dell's support. The guy even called back a few days after to make sure everything was fine.
     
    nobb, Oct 24, 2009
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  3. TheAtreidesHawk

    TheAtreidesHawk Notebook Deity

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    It's not bad luck..when I didn't get any solutions here for my wireless problem I called Microsoft as well. I spent 3 hours on the iPhone with them....3 hours of my life that I'll probably never get back....

    Absolutely disgusting really....it's things like that which will give Apple more marketshare and justify their mac vs pc commercials...
     
    TheAtreidesHawk, Oct 25, 2009
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  4. sublime313

    sublime313 Notebook Evangelist

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    If you called your wife from your girlfriend's house what would you expect to happen?
     
    sublime313, Oct 25, 2009
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  5. newsposter

    newsposter Notebook Virtuoso

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    I did that once

    I now have a new wife.
     
    newsposter, Oct 25, 2009
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  6. Mastershroom

    Mastershroom wat

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    Ice Cold, what exactly did you call for originally? Microsoft has different departments for different issues, some of which are busier than others.
     
    Mastershroom, Oct 25, 2009
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  7. lukychmz

    lukychmz Notebook Guru

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    yeah cause apple don't have waiting times on their customer support lines...apple's commercials actually put me off from buying anything from them
     
    lukychmz, Oct 25, 2009
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  8. Ice Cold

    Ice Cold Notebook Deity

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    stupidly I called the number on the W7 disk. But I finally got through, And they helped me solve the problem.
     
    Ice Cold, Oct 25, 2009
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  9. MaX PL

    MaX PL Notebook Deity

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    ive had very good customer support from microsoft.

    its silly of you to blame them when theyve just launched one of the biggest products in their history and are likely swamped with calls from people like you.
     
    MaX PL, Oct 25, 2009
    #9