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Dell XPS Laptop Won't Start After Turning On Please Help

Discussion in 'Windows OS and Software' started by Drew1, Sep 19, 2018.

Drew1 Notebook Virtuoso

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Hey all would like advice on this as i'm freaking out.

I turned on my dell xps today and when i do, i get that dell logo and then nothing happens, it stays on that logo. I then powered it off and turned it on again few times... same thing, does not load. I have had this happen few times but when it does, it is just one time and then i power it off and power it on and it works.

Can someone please tell me what i can do here? I'm freaking out right now because i have lot of things on this laptop and i didn't back it up. If it does show the dell logo and power on, does that mean there is a solution to this?

Drew1, Sep 19, 2018

#1
TreeTops Ranch Notebook Deity

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Try taking out battery and plug it into the wall and restart. See if that works.

Edited post to say: Looks like you asked the same question on another section of this forum. Hope you get it resolved.

Last edited: Sep 19, 2018

TreeTops Ranch, Sep 19, 2018

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Bones13 Notebook Guru

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Might be worth cleaning and re-seating the memory cards, and check SSD connections. Specially if you have changed anything recently.

Bones13, Sep 28, 2018

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