The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Can't send mail using Windows Mail in Vista

    Discussion in 'Windows OS and Software' started by Amsterdamned, Jun 10, 2008.

  1. Amsterdamned

    Amsterdamned Notebook Enthusiast

    Reputations:
    2
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Get this error:

    The connection to the server has failed. Subject 'test', Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    This is the first time I set it up, It has never worked before.
     
    Amsterdamned, Jun 10, 2008
    #1
  2. kegobeer

    kegobeer 1 hr late but moving fast

    Reputations:
    836
    Messages:
    3,682
    Likes Received:
    0
    Trophy Points:
    105
    Did you verify all of the necessary email settings that Bell South requires were set correctly?
     
    kegobeer, Jun 10, 2008
    #2
  3. Rhodan

    Rhodan NBR Expert of Nothing

    Reputations:
    374
    Messages:
    1,222
    Likes Received:
    102
    Trophy Points:
    81
    Seems like your ISP requires you to authenticate to their SMTP server for outgoing mail. You should contact Bell South Support for help.

    And this thread does no belong in the Dell forum.
     
    Rhodan, Jun 10, 2008
    #3
  4. Jakpro

    Jakpro Notebook Evangelist

    Reputations:
    149
    Messages:
    573
    Likes Received:
    0
    Trophy Points:
    30
    Contact your ISP and ask them what the setup is supposed to be for your email.

    It should be setup as a POP3 server with incoming set to "mail.bellsouth.net" and your incoming set to "mail.bellsouth.net". Don't check box called "Secure Password Authorization.

    Fill in your email address and password and check box "remember password".

    On the Advanced tab---do not check either secure connection box (SSL) and enter 25 for Outgoing (SMTP) and 110 for Incoming (SMTP)
     
    Jakpro, Jun 10, 2008
    #4
  5. Fountainhead

    Fountainhead Notebook Deity

    Reputations:
    281
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    Well, it's hard to say without knowing exactly how your account is set up. Is there a help page on Bell South that can walk you through it screen by screen?

    I'd review all of your account settings and sure that the incoming and outgoing server names are correct, that you're using port 25 for outgoing and port 110 for incoming. Make sure SSL is UNchecked. Another wildcard is if your outgoing server requires authentication. Some do, some don't. You need to know and set your client appropriately. Obviously make sure you account name is formatted correctly.

    Can you ping mail.bellsouth.net from a command prompt and get a reply?

    EDIT: Sorry Jakpro. Didn't mean to duplicate your suggestions. Must have been typing at the same time.
     
    Fountainhead, Jun 10, 2008
    #5
  6. stevey5036

    stevey5036 Notebook Evangelist

    Reputations:
    8
    Messages:
    379
    Likes Received:
    0
    Trophy Points:
    30
    Check your settings with your ISP.

    Why was this moved to the Dell forum?
     
    stevey5036, Jun 10, 2008
    #6
  7. Amsterdamned

    Amsterdamned Notebook Enthusiast

    Reputations:
    2
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Sorry, please move to appropriate forum.

    Thanks, all your suggestions have been checked and rechecked. I contacted bellsouth and I seriously don't know where they find their tech support reps. They are pretty much clueless.
     
    Amsterdamned, Jun 10, 2008
    #7
  8. Amsterdamned

    Amsterdamned Notebook Enthusiast

    Reputations:
    2
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Ok, finally figured it out. the email i'm trying to use is with Bellsouth and the ISP i'm connected to is Atlantic Broadband. When I change the smtp settings to Atlantic Broadband's i'm able to send with out any issues.
     
    Amsterdamned, Jun 12, 2008
    #8
  9. Jakpro

    Jakpro Notebook Evangelist

    Reputations:
    149
    Messages:
    573
    Likes Received:
    0
    Trophy Points:
    30
    Glad that you got her whupped!

    But, I have to say-- that is funny! ;)
     
    Jakpro, Jun 12, 2008
    #9
  10. Nocturnal310

    Nocturnal310 Notebook Virtuoso

    Reputations:
    792
    Messages:
    2,708
    Likes Received:
    0
    Trophy Points:
    0
    But try Thunderbird also,..

    its much better than Windows mail.

    but ya..the real deal is Outlook 2007
     
    Nocturnal310, Jun 13, 2008
    #10