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    Can't download update off Microsoft because of genuine windows check error

    Discussion in 'Windows OS and Software' started by lidowxx, Apr 23, 2010.

  1. lidowxx

    lidowxx Notebook Deity

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    I am running into some issues with VPN (virtual private network) on vista64 and found there is a specific vista update which seems to fix the problem. But when I was about to download the update, I was asked to run genuine windows check to prove my vista is a legal copy. But whenever I run this genuine windows check program, I receive a long error message said there are some technical difficulties...blah blah blah.. along with an error code of 0x80070002. Btw, windows auto-update works fine, but I checked my update history thoroughly and this update I need wasn't in there.

    This is starting pissing me off as I have a legal copy of vista 64 that came with my G50VT-X1. The specific update I am looking for is :

    http://www.microsoft.com/downloads/...D3-626B-47C1-9AF1-D87CAAC4EC7D&displaylang=en

    Anyone could help me out here? this is absurd that a legal vista copy can't run this stupid genuine windows validation program :mad:

    Thanks in advance!!!
     
    lidowxx, Apr 23, 2010
    #1
  2. Gregory

    Gregory disassemble?

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    Gregory, Apr 23, 2010
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  3. lidowxx

    lidowxx Notebook Deity

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    Thanks for your timely response, Gregory! But I tried the solutions in the link, it didn't help at all, I still couldn't pass the validation, same error. Thanks for your help though. This is getting ridiculous, I have to troubleshoot this stupid error in order to troubleshoot the VPN issue.
     
    lidowxx, Apr 23, 2010
    #3
  4. reb1

    reb1 Notebook Evangelist

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    Contact microsoft support and try a live chat with them.
     
    reb1, Apr 23, 2010
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  5. Gregory

    Gregory disassemble?

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    Try this troubleshooting procedure: (Be sure to start the steps after "For Windows Vista and for Windows Server 2008, follow these steps:")

    http://support.microsoft.com/kb/956698

    It's accomplishing the same thing as the previous link, but by a different method. If it's no more fruitful, contact Microsoft by clicking "Get Help Now" in the lower portion of this site:

    http://support.microsoft.com/ph/6527
     
    Gregory, Apr 23, 2010
    #5
  6. KLF

    KLF NBR Super Modernator Super Moderator

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    If you were trying to run validation in IE, try Firefox instead and vice versa. I've had sometimes troubles with Firefox not downloading the necessary components but doing the check in IE fixed the problem.
     
    KLF, Apr 23, 2010
    #6