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    Bluetooth mouse and Sleep/Hibernate

    Discussion in 'Windows OS and Software' started by alect, Jan 24, 2008.

  1. alect

    alect Notebook Consultant

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    I have this weird thing keep happening.

    Usually I have my laptop (Vista Home Premium) on my desk in the office. When there, I can sleep/hibernate the laptop, and then when it wakes up it automatically detects the bluetooth mouse and the mouse works fine.

    BUT, when I sleep/hibernate the laptop, and then carry it and the mouse over to the couch in the living room, and then when it wakes up it doesn't detect the mouse and the mouse doesn't work and I have to restart Vista and then all is fine.

    It's totally weird because the ONLY difference is that I am geographically in a different location - nothing else!

    Any ideas?
     
  2. Freelancer332

    Freelancer332 Notebook Evangelist

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  3. swarmer

    swarmer beep beep

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    My bluetooth mouse has a "connect" button on the bottom; I press that and it's fine again. Does yours?
     
  4. alect

    alect Notebook Consultant

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    yes it does - and pressing it does not help.
     
  5. alect

    alect Notebook Consultant

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    Well except my sleep and wakeup are always fine - no problems. Only the bluetooth. And 100% of the time doesn't work on the couch, and 100% fo the time works at the desk. :confused:
     
  6. CBB

    CBB Newbie

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    Since Bluetooth uses radio frequency, there could be some interference in your living room and not in your office. This is just a thought.

    My Bluetooth mouse hardly ever connects anywhere. I thought enabling the password would help, but no. If we close the lid, upon awaking the laptop, we have to install the mouse again in Bluetooth Devices. Once or twice when the laptop went to sleep with the lid up, the mouse connected after 10 seconds, but most of the time it doesn't. We press the button on the mouse and it is transmitting (at least the lights are flashing), but the laptop doesn't respond.

    Once I turned of and on the Bluetooth device on the laptop, then pressed the button on the mouse and the mouse started working, but that doesn't always work.

    I have a Dell M1530 running Vista, with Bluetooth built in, and a MS bluetooth notebook 5000 mouse.
     
  7. Freelancer332

    Freelancer332 Notebook Evangelist

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    I think it's a dell bluetooth driver that is having trouble with vista...
    I'm waiting for SP1...maybe that'll fix the problems..
     
  8. frickaline

    frickaline Newbie

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    I have a similar problem. I have a Dell Inspiron 1720 with Vista Premium and a little Dell bluetooth travel mouse. Intermittently after a hibernation, my mouse functionality vanishes. When this happens nothing seems to bring it backk short of a reboot. I noticed that the bluetooth icon that is normally in the systray is gone after hibernation gets restored and nothing I do seems to restore it. I have tried stopping/starting the bluetooth service, killing and re-launching BTtray.exe and BTStackServer.exe but the icon just flashes in the systray and then goes away. :(

    If I check the device manager, my mouse is listed in state error #43. There was a hotfix that should have fixed the problem, but I have it. If I disable and re-enable the device in the device manager it comes back to life. I also noticed that there's a new entry that shows up there: "Microsoft Bluetooth Enumerator" that isnt there when its in its error state.

    I found some addition info here: http://www.dellcommunity.com/suppor...lk_XPS_Laptop&message.id=3867&jump=true#M3867
     
  9. Thud732

    Thud732 Newbie

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    I have the exact computer/software as you and also the same problem eith the Bluetooth mouse. Dell was unable to help. Any solution yet?

    Thank you.
     
  10. surfasb

    surfasb Titles Shmm-itles

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    I have the same problem with my bluetooth headphones. My mouse reconnects everytime, oddly enough. I used the bluetooth driver under www.dell.com support/choose your model/ Inspiron 1420.
     
  11. Thud732

    Thud732 Newbie

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    I found this in
    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1242716&SiteID=17


    You need to disable selective suspend on all USB devices, do the following:

    Open the Registry on the affected machine and navigate to the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB.
    Edit or create a DWORD value named DisableSelectiveSuspend and set it to a decimal value of 1.
    Reboot the computer.

    Works for me - Inspiron 1720 Vista Premium.