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    Bluescreen problem

    Discussion in 'Windows OS and Software' started by Xerophytes, Aug 3, 2009.

  1. Xerophytes

    Xerophytes Notebook Enthusiast

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    Uhm, for the past few days my laptop is having a problem... It just freezes (black screen) and restarts on its own.

    It sometimes prompt me to repair via placing windows vista disk, but this fails to repair the problem. Also, I tried doing restoring to previous restore point, but to no avail didn't fix the problem.

    I had a problem with this one before, what I did is to reformat the whole thing, but I was wondering if there's a way to actually fix the problem without resorting to reformat?

    Here's the log from windows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8003D234E0
    BCP2: FFFFFA60020152B0
    BCP3: 0000000000000000
    BCP4: 000000000000000D
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini080309-03.dmp
    C:\Users\allan\AppData\Local\Temp\WER-105331-0.sysdata.xml
    C:\Users\allan\AppData\Local\Temp\WERA7F1.tmp.version.txt

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    Thanks for help.
     
    Xerophytes, Aug 3, 2009
    #1
  2. Clutch

    Clutch cute and cuddly boys

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    Run glary utility's to clear your temp files and see if that helps.
     
    Clutch, Aug 3, 2009
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  3. gerryf19

    gerryf19 I am the walrus

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    if you can attach
    C:\Windows\Minidump\Mini080309-03.dmp

    someone will run it through a windows debugger and tell you the cause of the problem.
     
    gerryf19, Aug 4, 2009
    #3
  4. Slayer366

    Slayer366 Notebook Consultant

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    Go into your event viewer and post the errors and the file it shows. That much might say weather it is a driver, software or hardware problem.

    Unless you have something on your machine you cannot lose, a full format wouldn't be a bad idea.
     
    Slayer366, Aug 24, 2009
    #4