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    Black screen of death with cursor

    Discussion in 'Windows OS and Software' started by Dethklok, Jan 13, 2009.

  1. Dethklok

    Dethklok Newbie

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    My computer is having a problem where the OS won't load properly and only shows a black screen and mouse. It doesn't go to the Vista loading screen and there is no access to task manager because the OS has not loaded.

    I went into a PE environment and searched for infections such as virtumonde. I searched the registry and system32, windows directory, and program files. Completely clean. I tried repairing the boot mgr with bcdedit and used vista startup repair. I looked in profilelist in registry, no problems. I tried lots of other recommendations made by others which I don't remember, but no dice.

    It seems to be a common problem lately and no one seems to have a fix.
     
    Dethklok, Jan 13, 2009
    #1
  2. Dethklok

    Dethklok Newbie

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    I forgot to mention that the hardware was tested and is good.
     
    Dethklok, Jan 13, 2009
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  3. gerryf19

    gerryf19 I am the walrus

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    I fixed a machine like this not too long ago and it was the wrong video driver loading...using a linux boot disk, I renamed the video driver files and Windows loaded up with basic VGA.

    I then uninstalled ALL the video drivers (he had loaded nvidia drivers on a intel integrated gpu computer) and then reinstalled the newest compatible drivers from scratch

    Came up without a hiccup after that
     
    gerryf19, Jan 13, 2009
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  4. Dethklok

    Dethklok Newbie

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    It doesn't load in safe mode either though. Nor does it make the Vista loading sound. I don't think it's a matter of video loading, I think it's a matter of loading the O/S. What do you think?
     
    Dethklok, Jan 13, 2009
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  5. gerryf19

    gerryf19 I am the walrus

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    I still think it is a low-level driver not loading--something that still is required in safe mode,

    When loading in safe mode, during the driver load phase--where does it hang (what is the last file to load)?
     
    gerryf19, Jan 13, 2009
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  6. Yotsuba

    Yotsuba Notebook Evangelist

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    Real easy fix. FORMAT.
     
    Yotsuba, Jan 13, 2009
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  7. gerryf19

    gerryf19 I am the walrus

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    Kind of takes the fun out of it....

    Besides, I regularly run into computers with irreplaceable software (owner lost the disk) so that is not always an option
     
    gerryf19, Jan 13, 2009
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