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    BSoD: driver_irql_not_less_or_equal

    Discussion in 'Windows OS and Software' started by Quorn, Nov 19, 2013.

  1. Quorn

    Quorn Notebook Guru

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    I've had some great help and advice on this forum, so I'm going to see if anyone can help with one of my current laptops.

    I have a 5 year old Sony Vaio. It worked fine up until I moved home at the start of November and since then it started freezing up, then frequently going to bluescreen with the driver error: driver_irql_not_less_or_equal

    Initially, it seemed to happen only when I was using Firefox and took ages restarting. I downloaded and ran MiniToolBox. There were a bunch of errors related to Firefox and another bunch related to my cdrom. The cdrom doesn't work but there was a cd in it still, so I took that out and that error disappeared. I also uninstalled Firefox and that error disappeared - but they were replaced by new errors and the BSoD continued.

    It's been a decent laptop and is useful to have around. So if possible, it would be good to repair it and get another year out of it.

    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    The MiniToolBox results follow:

    MiniToolBox by Farbar Version: 13-07-2013
    Ran by Philip (administrator) on 17-11-2013 at 21:16:21
    Running from "C:\Users\Philip\Downloads"
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Network
    ***************************************************************************

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (11/17/2013 09:13:51 PM) (Source: EventSystem) (User: )
    Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (11/17/2013 09:07:30 PM) (Source: SignInAssistant) (User: )
    Description: StartService failed with hr = 0x80070422

    Error: (11/17/2013 09:07:02 PM) (Source: SignInAssistant) (User: )
    Description: StartService failed with hr = 0x80070422

    Error: (11/17/2013 09:06:27 PM) (Source: VzCdbSvc) (User: )
    Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

    Error: (11/17/2013 08:31:04 PM) (Source: Microsoft-Windows-CAPI2) (User: )
    Description:
    Details:
    AddCoreCsiFiles : BeginFileEnumeration() failed.

    System Error:
    Access is denied.

    Error: (11/17/2013 08:31:04 PM) (Source: VSS) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
    This is often caused by incorrect security settings in either the writer or requestor process.


    Operation:
    Gathering Writer Data

    Context:
    Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Name: System Writer
    Writer Instance ID: {d8cacb73-c574-4d76-8a25-b47dcb2dcaa7}

    Error: (11/17/2013 08:29:07 PM) (Source: Application Error) (User: )
    Description: Faulting application FlashFXP_Setup.exe, version 4.4.2.2020, time stamp 0x5169da69, faulting module mia.lib, version 6.0.6002.18881, time stamp 0x51da3e27, exception code 0xc0000135, fault offset 0x00009f5d,
    process id 0x11d4, application start time 0xFlashFXP_Setup.exe0.

    Error: (11/17/2013 08:28:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
    Description:
    Details:
    AddCoreCsiFiles : BeginFileEnumeration() failed.

    System Error:
    Access is denied.

    Error: (11/17/2013 08:28:03 PM) (Source: VSS) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
    This is often caused by incorrect security settings in either the writer or requestor process.


    Operation:
    Gathering Writer Data

    Context:
    Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Name: System Writer
    Writer Instance ID: {d8cacb73-c574-4d76-8a25-b47dcb2dcaa7}

    Error: (11/17/2013 08:16:37 PM) (Source: Microsoft-Windows-CAPI2) (User: )
    Description:
    Details:
    AddCoreCsiFiles : BeginFileEnumeration() failed.

    System Error:
    Access is denied.


    System errors:
    =============
    Error: (11/17/2013 09:14:14 PM) (Source: DCOM) (User: )
    Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

    Error: (11/17/2013 09:13:55 PM) (Source: DCOM) (User: )
    Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

    Error: (11/17/2013 09:13:51 PM) (Source: DCOM) (User: )
    Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

    Error: (11/17/2013 09:13:21 PM) (Source: DCOM) (User: )
    Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

    Error: (11/17/2013 09:13:20 PM) (Source: Service Control Manager) (User: )
    Description: DMICall
    ElbyCDIO
    SASDIFSV
    SASKUTIL
    spldr
    Wanarpv6

    Error: (11/17/2013 09:13:20 PM) (Source: Service Control Manager) (User: )
    Description: VAIO Entertainment File Import ServiceVAIO Entertainment Database Service%%1068

    Error: (11/17/2013 09:13:20 PM) (Source: Service Control Manager) (User: )
    Description: Computer BrowserServer%%1068

    Error: (11/17/2013 09:12:40 PM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 21:09:54 on 17/11/2013 was unexpected.

    Error: (11/17/2013 09:06:25 PM) (Source: Service Control Manager) (User: )
    Description: adfs%%2

    Error: (11/17/2013 09:06:25 PM) (Source: Service Control Manager) (User: )
    Description: Parallel port driver%%1058


    Microsoft Office Sessions:
    =========================
    Error: (04/07/2011 05:23:31 PM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6550.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 34 seconds with 0 seconds of active time. This session ended with a crash.

    Error: (03/30/2011 09:07:34 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 169347 seconds with 0 seconds of active time. This session ended with a crash.

    Error: (03/26/2011 07:07:34 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1248 seconds with 0 seconds of active time. This session ended with a crash.

    Error: (03/24/2011 01:19:00 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 29 seconds with 0 seconds of active time. This session ended with a crash.

    Error: (03/24/2011 01:18:19 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2346 seconds with 120 seconds of active time. This session ended with a crash.

    Error: (03/12/2011 05:40:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 162022 seconds with 120 seconds of active time. This session ended with a crash.

    Error: (03/09/2011 09:19:53 PM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 39838 seconds with 300 seconds of active time. This session ended with a crash.

    Error: (07/01/2010 11:52:41 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: , Microsoft Office Version: 12.0.6425.1000. This session lasted 352662 seconds with 4680 seconds of active time. This session ended with a crash.

    Error: (06/24/2010 03:18:04 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6535.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 43195 seconds with 300 seconds of active time. This session ended with a crash.

    Error: (06/21/2010 11:32:48 AM) (Source: Microsoft Office 12 Sessions)(User: )
    Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6535.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 97 seconds with 60 seconds of active time. This session ended with a crash.


    CodeIntegrity Errors:
    ===================================
    Date: 2013-04-06 09:23:10.935
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSP.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:10.366
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSP.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:09.747
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSP.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:09.132
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSP.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:04.679
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:04.052
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:03.388
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 09:23:02.966
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 02:03:35.619
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSP.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-04-06 02:03:30.012
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSP.sys because the set of per-page image hashes could not be found on the system.


    =========================== Installed Programs ============================

    Update for Microsoft Office 2007 (KB2508958)
    µTorrent (Version: 3.3.2.30180)
    32 Bit HP CIO Components Installer (Version: 6.1.2)
    7-Zip 4.65
    ABBYY FineReader 11 (Version: 11.0.289)
    Activation Assistant for the 2007 Microsoft Office suites
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    Ad-Aware (Version: 9.6.0)
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    Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
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    Adobe Reader X (10.1.4) (Version: 10.1.4)
    Adobe Setup (Version: 2.0)
    Adobe Shockwave Player 12.0 (Version: 12.0.3.133)
    Adobe Type Support CS4 (Version: 9.0)
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    Amazon Kindle
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    Apple Application Support (Version: 2.3.4)
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    Apple Software Update (Version: 2.1.3.127)
    AppMon Utility (Version: 2.2.00.07120)
    ArcSoft Magic-i Visual Effects Installer
    ArticleBot (Version: 1.1)
    Auto Mouse Clicker v3.0
    AutoClicker version 1.0 (Version: 1.0)
    AutoIt v3.3.6.1
    Azon Keyword Generator (Version: 2.0.0.0)
    Azon Product Inspector (Version: 2.0.0.1)
    Azon Top 100 Analyzer (Version: 2.0.0.1)
    B110 (Version: 140.0.142.000)
    BlogBot (Version: 1.0)
    Bonjour (Version: 3.0.0.10)
    BufferChm (Version: 140.0.212.000)
    Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
    CCleaner (Version: 4.00)
    CDisplayEx 1.8
    CherryPicker (Version: 1.0.1)
    CherryPicker (Version: v1.0.1)
    Click to DVD 2.0.05 Menu Data (Version: 2.0.05)
    Click to DVD BD 3.0.23 (Version: 3.0.23)
    Click to DVD Menu Data 1.0 for BD (Version: 1.0.00)
    Codec (Version: 1.0)
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    Corona SDK (Version: 12.0.894)
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    CPUID CPU-Z 1.57.1
    Cytoscape 2.8.3 (Version: 2.8.3)
    D3DX10 (Version: 15.4.2368.0902)
    Debut Video Capture Software
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
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    Destinations (Version: 140.0.77.000)
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    DHTML Editing Component (Version: 6.02.0001)
    Directory Submitter 1.0.29
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    Ditto
    DivX Converter (Version: 7.1.0)
    DivX Plus DirectShow Filters
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    GearDrvs (Version: 1)
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    GigaTribe 3.01.006 (Version: 3.01.006)
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    Google Chrome (Version: 31.0.1650.57)
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    Google Gears (Version: 0.5.3600)
    Google Update Helper (Version: 1.3.21.165)
    GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
    GPBaseService2 (Version: 140.0.211.000)
    GPScraper 2011 (Version: 1.2.0)
    Haali Media Splitter
    HDAUDIO SoftV92 Data Fax Modem with SmartCP
    Hot Item Finder (Version: 2.0.2.8)
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    HP Imaging Device Functions 14.0 (Version: 14.0)
    HP Photo Creations (Version: 1.0.0.2024)
    HP Photosmart Wireless B110 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0)
    HP Smart Web Printing 4.60 (Version: 4.60)
    HP Solution Center 14.0 (Version: 14.0)
    HP Update (Version: 5.002.002.002)
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    Jing (Version: 2.4.10231)
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    KD Ebook Marketer (Version: 1.0.0.2)
    KD Search Analyzer (Version: 1.0.0.5)
    K-Lite Codec Pack 7.6.0 (Basic) (Version: 7.6.0)
    Life Plan Writer 6.1
    Live 7.0.10
    LlamaSpin (Version: 1.0.0.3)
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    Magic Article Rewriter (Version: 1.8.4)
    Magic ISO Maker v5.5 (build 0281)
    Magic Tokens Database 2.0 (Version: 2.0.0)
    MagicDisc 2.7.106
    MapPI v4.93 version 4.93 (Version: 4.93)
    Market Samurai (Version: 0.92.67)
    Marketing Plan Pro 9.0 (Version: 9.00.0055)
    MarketResearch (Version: 140.0.212.000)
    Marshall Plan® Novel Writing Software (Version: 1.1)
    Mavis Beacon Teaches Typing Platinum 20 (Version: 20.00.0000)
    Mesh Runtime (Version: 15.4.5722.2)
    Messenger Companion (Version: 15.4.3502.0922)
    MetaTrader - Alpari UK (Version: 4.00)
    Microsoft .NET Framework 1.1 (Version: 1.1.4322)
    Microsoft .NET Framework 1.1 Security Update (KB2833941)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
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    Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
    Microsoft adCenter Add-in for Excel 2.0 (Beta) (Version: 1.0.3)
    Microsoft Application Error Reporting (Version: 12.0.6012.5000)
    Microsoft ASP.NET 2.0 AJAX Extensions 1.0 (Version: 1.0.61025)
    Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
    Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Home and Business 2010 (Version: 14.0.7015.1000)
    Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
    Microsoft Office OneNote 2010 (Version: 14.0.7015.1000)
    Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
    Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
    Microsoft Office Project 2007 Service Pack 3 (SP3)
    Microsoft Office Project MUI (English) 2007 (Version: 12.0.6612.1000)
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    Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
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    Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
    Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
    Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
    Microsoft OneNote 2010 (Version: 14.0.7015.1000)
    Microsoft Primary Interoperability Assemblies 2005 (Version: 9.0.21022)
    Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
    Microsoft Search Enhancement Pack (Version: 3.0.133.0)
    Microsoft Silverlight (Version: 5.1.20913.0)
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Backward compatibility (Version: 8.05.2004)
    Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
    Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00)
    Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
    Microsoft SQL Server Native Client (Version: 9.00.5000.00)
    Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
    Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
    Microsoft Text-to-Speech Engine 4.0 (English)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
    Microsoft Works (Version: 08.05.0818)
    Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
    Mindjet MindManager 2012 (Version: 10.0.445)
    Mindjet MindManager Pro 7 (Version: 7.0.429)
    Mindjet MindManager Viewer 6 (Version: 6.2.399)
    MiniXrumer Beta 1.0 version 1.0 (Version: 1.0)
    mIRC (Version: 7.25)
    Mozilla Thunderbird (7.0.1) (Version: 7.0.1 (en-US))
    MSRedists (Version: 1.00.0000)
    MSVC80_x86 (Version: 1.0.1.0)
    MSVC80_x86_v2 (Version: 1.0.3.0)
    MSVC90_x86 (Version: 1.0.1.2)
    MSVCRT (Version: 15.4.2862.0708)
    MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
    MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
    MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
    Name It Your Way (NIYoW) v1.7.6
    Network (Version: 140.0.212.000)
    Nokia Connectivity Cable Driver (Version: 7.1.31.0)
    Nokia Ovi Suite (Version: 2.2.1.23)
    Nokia Ovi Suite Software Updater (Version: 02.05.008.43342)
    Nokia PC Suite (Version: 7.1.40.1)
    Norton 360 (Version: 1.2.0.10)
    Notepad++ (Version: 5.8.6)
    Nuance Voice Recorder
    NVIDIA Drivers
    OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
    OpenMG Limited Patch 4.7-07-15-19-01
    OpenMG Secure Module 4.7.00 (Version: 4.7.00.12140)
    OpenOffice.org 3.2 (Version: 3.2.9502)
    Optimal Product Finder (Version: 1.0.0)
    Ovi Desktop Sync Engine (Version: 1.4.92.0)
    OviMPlatform (Version: 2.6.221.2)
    PADBot (Version: 1.0)
    PADGen 3.1.1.47 (Version: 3.1.1.47)
    Palo Alto Software's Application Manager 8.2 (Version: 8.39.0028)
    PC Connectivity Solution (Version: 10.33.1.0)
    PDF Settings CS5 (Version: 10.0)
    Pdf995
    PDF-XChange 3
    PE Explorer 1.99 R6 (Version: 1.99.6)
    Photo Story 3 for Windows (Version: 3.0.1115.11)
    Photodex Presenter
    Photoshop Camera Raw (Version: 5.0)
    Pixel Bender Toolkit (Version: 1.0)
    Podcast Plug-in for RSS Submit v1.0
    PressBot (Version: 1.0)
    Prism Video File Converter
    ProShow MediaSource - Wedding Essentials
    PS_AIO_07_B110_SW_Min (Version: 140.0.142.000)
    Pubstar (Version: 1.0.7)
    PxMergeModule (Version: 1.00.0000)
    QuarkXPress (Version: 8.00.0000)
    QuickTransfer (Version: 140.0.98.000)
    RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
    RealPlayer
    Realtek High Definition Audio Driver (Version: 6.0.1.5433)
    RealUpgrade 1.1 (Version: 1.1.0)
    Recuva (Version: 1.37)
    Revo Uninstaller Pro 2.5.8 (Version: 2.5.8)
    Revolution Automator (Version: 1.0.0)
    Robin Good's RSSTop55 Plug-in for RSS Submit v1.2
    Rosetta Stone Version 3 (Version: 3.4.5.0)
    Roxio Easy Media Creator Home (Version: 9.0.178)
    RSS Submit RSS Submit SEO Expansion Pack v1.0
    RSS Submit v3.0
    RSSBot (Version: 1.1)
    S3 Ripper 2.0
    Samsung Drive Manager (Version: 1.0.147)
    Scan (Version: 140.0.77.000)
    Segoe UI (Version: 15.4.2271.0615)
    SERPAttacks
    Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
    Setting Utility Series (Version: 3.0.00.07240)
    Signup Automator (Version: 1.0.0)
    Skype™ 6.10 (Version: 6.10.104)
    SmartWebPrinting (Version: 140.0.186.000)
    Snagit 11 (Version: 11.0.0)
    Social Lead Fox (Version: 1.0.0.9)
    SolutionCenter (Version: 140.0.211.000)
    SonicStage Mastering Studio (Version: 2.3.01)
    SonicStage Mastering Studio Audio Filter (Version: 2.3.01)
    SonicStage Mastering Studio Audio Filter Custom Preset (Version: 2.3)
    SonicStage Mastering Studio Plugins (Version: 2.4)
    Sony Video Shared Library (Version: 3.2.00)
    Sothink FLV Player (Version: 2.3)
    Sothink Video Converter (Version: 3.5)
    Speccy (Version: 1.01)
    Spybot - Search & Destroy (Version: 1.6.2)
    Status (Version: 140.0.212.000)
    StreamTransport version: 1.0.2.1559
    Suite Shared Configuration CS4 (Version: 1.0)
    SUPERAntiSpyware (Version: 5.6.1014)
    SupportSoft Assisted Service (Version: 15)
    swMSM (Version: 12.0.0.1)
    Synaptics Pointing Device Driver (Version: 9.1.13.0)
    System Requirements Lab
    TeamViewer 7 (Version: 7.0.12313)
    TextPad 5 (Version: 5.3.1)
    The Action Machine 3
    TipBuilder
    Toolbox (Version: 140.0.424.000)
    tools-windows (Version: 8.4.5.14951)
    TrayApp (Version: 140.0.212.000)
    TSB Expert
    TSB Expert (Version: 2.1.0.06)
    TSB Personal
    TSB Personal (Version: 2.1.0.06)
    TSB Professional
    TSB Professional (Version: 1.0.0.19)
    TSB Professional (Version: 1.0.0.23)
    TSB Professional (Version: 1.0.0.27)
    TSB Professional (Version: 2.0.0.15)
    TubeNaire DX (Version: 1.0.0)
    TubeNaire MX (Version: 1.0.1)
    TubeNaire RX (Version: 1.0.0)
    Turbo Lister 2 (Version: 2.00.0000)
    TXTcollector (Version: 2.0.1)
    UltraISO Premium V9.35
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
    Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
    Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
    Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
    Update for Microsoft Office Project 2007 Help (KB963668)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
    Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
    Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
    Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
    VAIO Aqua Breeze Wallpaper (Version: 1.0.11.13240)
    VAIO Azure Float Wallpaper (Version: 1.0.00.10100)
    VAIO Camera Capture Utility (Version: 2.7.01.08030)
    VAIO Content Folder Setting (Version: 1.1.02.11070)
    VAIO Content Importer VAIO Content Exporter (Version: 1.3.00.13300)
    VAIO Content Importer / VAIO Content Exporter (Version: 1.3.00.13300)
    VAIO Content Metadata Intelligent Analyzing Manager (Version: 2.0.01.07051)
    VAIO Content Metadata Manager Setting (Version: 2.0.01.07041)
    VAIO Content Metadata XML Interface Library (Version: 3.1.00.03103)
    VAIO Control Center (Version: 2.1.00.07110)
    VAIO Cozy Orange Wallpaper (Version: 1.0.11.13240)
    VAIO Data Restore Tool (Version: 1.0.02.06190)
    VAIO Entertainment Platform (Version: 3.0.00.06280)
    VAIO Event Service (Version: 3.2.00.07240)
    VAIO Launcher (Version: 1.0.00.07090)
    VAIO Media (Version: 6.0.10)
    VAIO Media 6.0 (Version: 6.0.10)
    VAIO Media AC3 Decoder 1.0
    VAIO Media Content Collection 6.0
    VAIO Media Integrated Server 6.1
    VAIO Media Redistribution 6.0 (Version: 6.0.10)
    VAIO Media Registration Tool (Version: 6.0.10)
    VAIO Media Registration Tool 6.0 (Version: 6.0.10)
    VAIO Movie Story (Version: 1.0.00.18280)
    VAIO MusicBox (Version: 1.1.02.12100)
    VAIO MusicBox Sample Music (Version: 1.0.00.07030)
    VAIO Original Function Setting (Version: 1.4.00.03240)
    VAIO Original Screen Saver
    VAIO Power Management (Version: 2.2.00.06130)
    VAIO Tender Green Wallpaper (Version: 1.0.11.10180)
    VAIO Update 3 (Version: 3.0.02.05280)
    VAIO Xblack Contents (Version: 1.0.0.0-ENU)
    VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
    VideoBot (Version: 1.1)
    VideoPad Video Editor
    VirtualCloneDrive
    VirtuaWin v4.3
    Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
    Visual C++ 9.0 Runtime for Dragon NaturallySpeaking (Version: 11.0.0)
    Visual C++ Runtime for Dragon NaturallySpeaking (Version: 10.00.000.038)
    Visual Studio 2005 Tools for Office Second Edition Runtime
    VLC media player 2.0.8 (Version: 2.0.8)
    VMware Player (Version: 6.0.0)
    WampServer 2.2
    WavePad Sound Editor
    Web Content Studio (Version: 1.0.0.45)
    WEB20Bot (Version: 1.0)
    WebReg (Version: 140.0.212.017)
    WebsiteContentWizard (Version: 2.0.5)
    WebTablet IE Plugin (Version: 1.1.0.4)
    WebTablet Netscape Plugin (Version: 1.1.0.3)
    WIDCOMM Bluetooth Software 6.1.0.1205 (Version: 6.1.0.1205)
    WinDirStat 1.1.2
    WinDjView 1.0.3 (Version: 1.0.3)
    Windows Driver Package - Nokia Modem (03/05/2008 3.7) (Version: 03/05/2008 3.7)
    Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1) (Version: 03/13/2008 6.86.0.1)
    Windows Driver Package - Nokia Modem (06/01/2009 7.01.0.4) (Version: 06/01/2009 7.01.0.4)
    Windows Driver Package - Nokia Modem (10/05/2009 4.2) (Version: 10/05/2009 4.2)
    Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) (Version: 08/22/2008 7.0.0.0)
    Windows Live Communications Platform (Version: 15.4.3502.0922)
    Windows Live Essentials (Version: 15.4.3502.0922)
    Windows Live Family Safety (Version: 15.4.3502.0922)
    Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
    Windows Live Installer (Version: 15.4.3502.0922)
    Windows Live Mail (Version: 15.4.3502.0922)
    Windows Live Mesh (Version: 15.4.3502.0922)
    Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
    Windows Live Messenger (Version: 15.4.3502.0922)
    Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
    Windows Live MIME IFilter (Version: 15.4.3502.0922)
    Windows Live Movie Maker (Version: 15.4.3502.0922)
    Windows Live Photo Common (Version: 15.4.3502.0922)
    Windows Live Photo Gallery (Version: 15.4.3502.0922)
    Windows Live PIMT Platform (Version: 15.4.3502.0922)
    Windows Live Remote Client (Version: 15.4.5722.2)
    Windows Live Remote Client Resources (Version: 15.4.5722.2)
    Windows Live Remote Service (Version: 15.4.5722.2)
    Windows Live Remote Service Resources (Version: 15.4.5722.2)
    Windows Live SOXE (Version: 15.4.3502.0922)
    Windows Live SOXE Definitions (Version: 15.4.3502.0922)
    Windows Live Sync (Version: 14.0.8089.726)
    Windows Live UX Platform (Version: 15.4.3502.0922)
    Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
    Windows Live Writer (Version: 15.4.3502.0922)
    Windows Live Writer Resources (Version: 15.4.3502.0922)
    Windows Media Player Firefox Plugin (Version: 1.0.0.8)
    WinDVD BD for VAIO (Version: 8.0-B9.429)
    WinHTTrack Website Copier 3.45-4 (Version: 3.45.4)
    WinMerge 2.12.4 (Version: 2.12.4)
    WinRAR archiver
    Wireless Switch Setting Utility (Version: 3.6.00.18210)
    Wise Care 365 version 1.84 (Version: 1.84)
    WSO Thread Analyzer (Version: 1.0.0.1)
    XAMPP 1.8.1
    Xenu's Link Sleuth (Version: 1.3.8)
    XULRunner6 (Version: 1.0.0)
    YellaBot (Version: 2.0.4)

    ========================= Devices: ================================

    Name: VMware VMCI Host Device
    Description: VMware VMCI Host Device
    Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
    Manufacturer: VMware, Inc.
    Service: vmci
    Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
    Resolution: Update the driver


    ========================= Memory info: ===================================

    Percentage of memory in use: 29%
    Total physical RAM: 3069.51 MB
    Available physical RAM: 2167.03 MB
    Total Pagefile: 6471.74 MB
    Available Pagefile: 5806.71 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1965.46 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:139.51 GB) (Free:25.26 GB) NTFS
    2 Drive d: (Local Disk 2 (D)) (Fixed) (Total:149.04 GB) (Free:96.71 GB) NTFS
    4 Drive i: (Greek_1) (CDROM) (Total:0.4 GB) (Free:0 GB) CDFS
    6 Drive l: (Greek_1) (CDROM) (Total:0.4 GB) (Free:0 GB) CDFS

    ========================= Users: ========================================

    User accounts for \\WARPBOT

    __vmware_user__ Administrator ASPNET
    Guest Philip

    ========================= Minidump Files ==================================

    C:\Windows\Minidump\Mini111613-01.dmp

    **** End of log ****

    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    Here's an overview of the laptop spec from Speccy:
    (Note: the temperatures have always run high on this machine, I don't view them as especially significant)

    Operating System
    MS Windows Vista Home Premium 32-bit SP2

    CPU
    Intel Mobile Core 2 Duo T7250 @ 2.00GHz 86 °C
    Merom 65nm Technology

    RAM
    4.0GB Dual-Channel DDR2 @ 332MHz 5-5-5-15

    Motherboard
    Sony Corporation VAIO (N/A)

    Graphics
    Nvidia Defaul @ 1280x768
    256MB GeForce 8400M GT (Sony) 91 °C

    Hard Drives
    MemoryStick0 Device (NULL)
    SD1 Device (NULL)
    156.29GB Hitachi Hitachi HTS541616J9SA00 (IDE) 42 °C
    156.29GB Hitachi Hitachi HTS541616J9SA00 (IDE) 41 °C

    Optical Drives
    MATbleepA BD-MLT UJ-220S ATA Device
    MagicISO Virtual DVD-ROM0000
    MagicISO Virtual DVD-ROM0001
    ELBY CLONEDRIVE SCSI CdRom Device
    ELBY CLONEDRIVE SCSI CdRom Device
    ELBY CLONEDRIVE SCSI CdRom Device

    Audio
    IDT High Definition Audio CODEC


    Snapshot published here: http://speccy.piriform.com/results/NNXAUOP5OCKr2CApsztfHX3

    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    In case it helps, here are the Administrative Events from the Event Viewer for the past 2 days. Events for November 2013 represent at least 3/4 of all events in the log since 2008.

    Error 19/11/2013 04:09:39 Application Hang 1002 (101)
    Error 19/11/2013 03:53:06 SignInAssistant 0 None
    Error 19/11/2013 03:51:50 SignInAssistant 0 None
    Error 19/11/2013 03:51:11 Service Control Manager Eventlog Provider 7000 None
    Error 19/11/2013 03:51:11 Service Control Manager Eventlog Provider 7000 None
    Error 19/11/2013 03:51:11 VzCdbSvc 7 None
    Warning 19/11/2013 03:51:03 SQLBrowser 3 None
    Warning 19/11/2013 00:05:30 WLAN-AutoConfig 4001 None
    Error 19/11/2013 00:03:01 Eventlog 1108 Event processing
    Error 19/11/2013 00:03:01 Eventlog 1108 Event processing
    Error 19/11/2013 00:03:01 Eventlog 1108 Event processing
    Error 19/11/2013 00:03:01 Eventlog 1108 Event processing
    Error 18/11/2013 23:53:21 SignInAssistant 0 None
    Error 18/11/2013 23:52:06 SignInAssistant 0 None
    Error 18/11/2013 23:51:42 Service Control Manager Eventlog Provider 7011 None
    Error 18/11/2013 23:48:53 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 23:48:53 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 23:48:53 VzCdbSvc 7 None
    Warning 18/11/2013 23:48:37 SQLBrowser 3 None
    Warning 18/11/2013 23:46:52 WLAN-AutoConfig 4001 None
    Warning 18/11/2013 23:46:43 User Profile Service 1530 None
    Error 18/11/2013 23:45:47 SignInAssistant 0 None
    Error 18/11/2013 23:44:58 SignInAssistant 0 None
    Error 18/11/2013 23:43:55 VzCdbSvc 7 None
    Error 18/11/2013 23:43:54 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 23:43:54 Service Control Manager Eventlog Provider 7000 None
    Warning 18/11/2013 23:43:42 SQLBrowser 3 None
    Error 18/11/2013 23:43:24 Eventlog 1101 Event processing
    Error 18/11/2013 23:43:21 EventLog 6008 None
    Error 18/11/2013 23:17:06 Perflib 1010 None
    Error 18/11/2013 23:05:21 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 23:05:21 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 23:05:08 VzCdbSvc 7 None
    Error 18/11/2013 23:04:51 SignInAssistant 0 None
    Error 18/11/2013 23:04:46 SignInAssistant 0 None
    Warning 18/11/2013 23:04:12 SQLBrowser 3 None
    Error 18/11/2013 22:42:08 SignInAssistant 0 None
    Error 18/11/2013 22:42:02 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 22:42:02 Service Control Manager Eventlog Provider 7009 None
    Error 18/11/2013 22:40:47 SignInAssistant 0 None
    Error 18/11/2013 22:38:19 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 22:38:19 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 22:38:18 VzCdbSvc 7 None
    Warning 18/11/2013 22:38:12 SQLBrowser 3 None
    Warning 18/11/2013 22:35:43 WLAN-AutoConfig 4001 None
    Error 18/11/2013 22:08:18 Service Control Manager Eventlog Provider 7011 None
    Error 18/11/2013 22:07:43 SignInAssistant 0 None
    Error 18/11/2013 22:07:24 SignInAssistant 0 None
    Error 18/11/2013 22:05:01 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 22:05:01 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 22:04:46 VzCdbSvc 7 None
    Warning 18/11/2013 22:04:33 SQLBrowser 3 None
    Error 18/11/2013 22:04:22 PlugPlayManager 12 None
    Error 18/11/2013 22:04:22 PlugPlayManager 12 None
    Warning 18/11/2013 22:02:36 WLAN-AutoConfig 4001 None
    Error 18/11/2013 20:58:14 SignInAssistant 0 None
    Error 18/11/2013 20:56:53 SignInAssistant 0 None
    Error 18/11/2013 20:56:26 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 20:56:26 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 20:56:26 VzCdbSvc 7 None
    Warning 18/11/2013 20:56:15 SQLBrowser 3 None
    Warning 18/11/2013 20:53:59 WLAN-AutoConfig 4001 None
    Error 18/11/2013 20:37:05 SignInAssistant 0 None
    Error 18/11/2013 20:36:01 SignInAssistant 0 None
    Error 18/11/2013 20:35:07 VzCdbSvc 7 None
    Error 18/11/2013 20:35:06 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 20:35:06 Service Control Manager Eventlog Provider 7000 None
    Warning 18/11/2013 20:34:45 SQLBrowser 3 None
    Error 18/11/2013 20:34:22 EventLog 6008 None
    Error 18/11/2013 20:34:25 Eventlog 1101 Event processing
    Error 18/11/2013 20:31:45 SignInAssistant 0 None
    Error 18/11/2013 20:30:07 SignInAssistant 0 None
    Error 18/11/2013 20:29:36 VzCdbSvc 7 None
    Error 18/11/2013 20:29:33 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 20:29:33 Service Control Manager Eventlog Provider 7000 None
    Warning 18/11/2013 20:29:24 SQLBrowser 3 None
    Warning 18/11/2013 20:27:37 WLAN-AutoConfig 4001 None
    Error 18/11/2013 19:07:24 Search 3013 Gatherer
    Error 18/11/2013 19:07:24 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:23 Search 3013 Gatherer
    Error 18/11/2013 19:07:22 Search 3013 Gatherer
    Error 18/11/2013 19:07:22 Search 3013 Gatherer
    Error 18/11/2013 19:07:22 Search 3013 Gatherer
    Error 18/11/2013 19:07:22 Search 3013 Gatherer
    Error 18/11/2013 19:06:25 Search 3013 Gatherer
    Error 18/11/2013 18:54:21 SignInAssistant 0 None
    Error 18/11/2013 18:54:05 Service Control Manager Eventlog Provider 7011 None
    Error 18/11/2013 18:53:20 SignInAssistant 0 None
    Error 18/11/2013 18:51:08 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 18:51:08 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 18:51:06 VzCdbSvc 7 None
    Warning 18/11/2013 18:50:59 SQLBrowser 3 None
    Warning 18/11/2013 18:48:58 WLAN-AutoConfig 4001 None
    Warning 18/11/2013 18:47:37 User Profile Service 1530 None
    Error 18/11/2013 11:53:03 Search 3024 Gatherer
    Warning 18/11/2013 11:53:03 Search 3036 Gatherer
    Error 18/11/2013 11:36:18 SignInAssistant 0 None
    Error 18/11/2013 08:50:52 PlugPlayManager 12 None
    Error 18/11/2013 08:50:52 PlugPlayManager 12 None
    Error 18/11/2013 08:34:09 SignInAssistant 0 None
    Error 18/11/2013 08:33:58 SignInAssistant 0 None
    Error 18/11/2013 08:33:29 VzCdbSvc 7 None
    Error 18/11/2013 08:33:28 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 08:33:28 Service Control Manager Eventlog Provider 7000 None
    Warning 18/11/2013 08:33:24 SQLBrowser 3 None
    Warning 18/11/2013 00:26:30 WLAN-AutoConfig 4001 None
    Warning 18/11/2013 00:26:28 User Profile Service 1530 None
    Warning 18/11/2013 00:26:27 User Profile Service 1530 None
    Error 18/11/2013 00:25:15 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 00:25:15 Service Control Manager Eventlog Provider 7009 None
    Error 18/11/2013 00:22:47 SignInAssistant 0 None
    Error 18/11/2013 00:22:32 SignInAssistant 0 None
    Error 18/11/2013 00:22:14 VzCdbSvc 7 None
    Error 18/11/2013 00:22:10 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 00:22:10 Service Control Manager Eventlog Provider 7000 None
    Warning 18/11/2013 00:21:58 SQLBrowser 3 None
    Warning 18/11/2013 00:19:59 WLAN-AutoConfig 4001 None
    Error 18/11/2013 00:06:09 SignInAssistant 0 None
    Error 18/11/2013 00:04:00 Service Control Manager Eventlog Provider 7009 None
    Error 18/11/2013 00:04:00 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 00:04:00 Service Control Manager Eventlog Provider 7000 None
    Error 18/11/2013 00:03:59 SignInAssistant 0 None
    Error 18/11/2013 00:02:48 VzCdbSvc 7 None
    Warning 18/11/2013 00:01:41 SQLBrowser 3 None


    Happy to provide more details if anyone thinks they can help.

    Many thanks.
     
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    OMG my eyes hurt :)

    me didnt understand any of those readouts.

    them temps are high and i guess you wasnt doing anything but brousing. they are the sort of temps you would get after a session of high end gaming.
    91c on the gpu could be shutting it down to protect the hardware. when was the last time you cleaned the vents and fans out with compressed air.

    download who crashed from my sig below and run and then copy/paste the results. this will show the bsod results which are easier to read for the majority of people on here.
     
  3. Quorn

    Quorn Notebook Guru

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    Thanks for the reply. The temps have always seemed high, it's not a recent thing, but the freezes and blue screens are new. But just in case, I will do a clean up - maybe moving home caused some dust or something.

    I couldn't find that download in your sig - and when I searched, there seemed to be a fee.

    Thanks for your input.
     
  4. JOSEA

    JOSEA NONE

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  5. Quorn

    Quorn Notebook Guru

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    Thanks, I guess I didn't look far enough down that page. I've now downloaded/installed/run WhoCrashed, but unfortunately it isn't especially helpful in this instance:

    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    No valid crash dumps have been found on your computer

    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    Crash dumps are enabled but no valid crash dumps have been found. It may be that there are problems which prevent crash dumps from being written out. Check out the following article for possible causes: If crash dumps are not written out.

    In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware, power failure or a thermal issue. To troubleshoot a thermal issue, check the temperature using your BIOS setup program, check for dust in CPU and motherboard fans and if your computer is portable make sure it's located on a hard surface. Otherwise it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.
     
  6. ajkula66

    ajkula66 Courage and Consequence

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    ^^^^^^ This is very bad reading in my opinion, especially for the fact that your machine sports one of known-defective nVidia chips. It should not be getting that hot unless you're gaming or running a benchmark.

    I'm not saying that the GPU is causing the BSOD and/or failing, but that particular temperature reading would have me concerned if the laptop were mine.

    Have you ran memtest 86 on the RAM yet?

    You may want to look into Notebook Hardware Control in order to lower your temps a bit. I know I would.

    Good luck.
     
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  7. mattcheau

    mattcheau Notebook Deity

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    safe to disregard all advice mentioned heretofore and reinstall windows (no offense, doods). i'll even go out on a limb here and venture a guess that said reinstallation has never been done in the five years you've owned this machine. that list of programs--wow.
     
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  8. MrDJ

    MrDJ Notebook Nobel Laureate

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    agree. and as there is no bsod stored a clean instal might be the best option as if you then still start getting bsod it will be easier to pinpoint on a clean system.
     
  9. Quorn

    Quorn Notebook Guru

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    You are right there.

    In fact, it's been an extremely reliable machine and hasn't required any such drastic action. Hence, despite planning to buy a Precision M6800 or Elitebook in the next month, I hope to keep this one running for a while yet. If it's running!

    As for the program list - admittedly, I don't do much heavy photoshop, video or illustration work on this one. But it can run them all and reasonably well, too.

    As for reinstalling Windows - may I ask what sort of reinstall you mean? A total reinstall where I have to back up all files and programs or a windows only reinstall which doesn't affect files and programs (I can't remember the names of the reinstalls). And would such a reinstall also affect the native Vaio software?

    Admittedly, I don't much use the Vaio stuff, but I assume it does something...

    A small problem: I don't have the original windows disks or Vaio disks for this install. It's authentic, in both regards (as I bought this laptop new), I simply lost them one or two home moves ago.

    Many thanks for your input.

    As for the graphics card and CPU: genuinely, they've always seemed high (80+). Initially, I was concerned but over the 5 years of its use there has never been a problem. So I kind of ignored it, finally. Should I worry, or is there something to do about it? The logs were done when only windows and a browser were running.

    Additionally, I will do a clean later today. That is good sense regardless of the issues.

    Thanks to everyone again.
     
  10. mattcheau

    mattcheau Notebook Deity

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    looking at your specs, there's no reason why you shouldn't be able to get another few years out of this machine with proper maintenance. i think you'd be pleasantly surprised at the "snappiness" you could bring back with a clean OS reinstall.

    i simply meant that the sheer number of programs installed makes it surprising that you're not wanting to throw this machine out the window every time it boots out of frustration. about how long does it take for everything to become usable/initialize when you cold boot? it must be close to a minute if not longer. in that same vein, there must be an ungodly number of processes/programs running at any one time. for reference, and on a similar machine (the dell in my sig), i like to keep processes limited to <45 while using it.

    i do mean a total, or clean reinstall of windows, i.e. formatting/erasing the entire drive and reinstalling a clean copy of windows. that would mean you need to copy any files you intend to keep to an external hard drive or a USB pen drive or discs, etc.

    i can confidently assure you that none of the VAIO software/utilities are necessary or recommended even, to be running optimally. all those programs/utilities are what you'll oftentimes hear people refer to as bloatware. as i'm scrolling through that list, i see at least 30 programs that i'd uninstall and/or never install in the first place on my own machine.

    there are many writeups available online to guide you through a windows installation. you'd basically prepare a DVD or a USB drive to boot from and install a new copy of windows from it. it's not a problem that you don't have the original windows disc. you can download a (legal) copy online and use your key to activate windows once installed. if your product key isn't physically printed somewhere on the machine or written down somewhere, you'll probably want to use a utility like belarc to obtain it beforehand.

    you'll also need to be prepared to reinstall any hardware drivers and software you use regularly.

    i think you're commenting on ajkula66's reply, in which case he was simply referring to the fact that your GPU, the nvidia 8400M GS, has been known to run very hot--to the point of causing major system issues and/or damage. there may have even been an acknowledgment by nvidia at some point and/or refunds and/or class action litigation. not quite sure. google it if you're interested. safe to say that if you've made it this long with that chip like i have however, you're either unaffected or there's not too many cost-effective options available to you now anyway.
     
  11. RCB

    RCB Notebook Deity

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    I'd uninstall everything that you can reinstall with newer versions. If no recovery and no windows dvd exists, then definitely don't wipe the drive of the OS; even if you had either - need to have the drivers too.

    Create a system image before starting. After uninstalling unneeded programs - run ccleaner registry cleaner.
     
  12. mattcheau

    mattcheau Notebook Deity

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    or this. which is definitely easier, but i wouldn't be surprised if your bluescreens continued.
     
  13. RCB

    RCB Notebook Deity

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    I don't know that it is easier :(; I'd prefer myself to restore the drive to zero's and then reimage, if at all possible. Sure would hate to spend any amount of time on something only to have the problem persist.
     
  14. Quorn

    Quorn Notebook Guru

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    According to my Wise Care 365, my start up takes, on average, between 70-80 seconds; which I don't mind. In fact, in the 5 years I've had this machine I've rarely switched it off. When I say rarely, I mean I tend to leave it running overnight. As for processes, I don't know how comprehensive the task manager is, but I've just counted them and there are 30 - I have slimmed it down over time. So things may not be as bad as you imagine, or else I've just conditioned my expectations a little lower than you.

    Yes, you're probably right about the Vaio stuff. Since opening this thread I've thought about it again and cannot honestly say I've used any of it. I have a few external drives so I don't tend to worry too much about space.

    As for a total wipe and reinstall. I'm warming to the idea - but is there any way of doing a complete back up of all installed programs and their files which would allow me to reinstall most of them again without having to go back to their various installers? As I write that I am fairly sure I'm asking for magic beans, but it's worth asking.

    I've found a Windows utility/tool called Backup and Restore Center - would that do anything useful for my task?

    Ok, that's solved then. Thanks.

    Yes, back to the magic beans question...

    Interesting, I didn't know that. Perhaps it explains the high temp. Although dust is also a possibility - I am planning on giving it a thorough clean in the next few days.

    Thanks everyone for your input here. Especially Mattcheau. I can see other advantages to doing a complete reinstall, such as reclaiming space from Vaio. And with such a workhorse as this laptop has turned out to be, it would be good to get it's full usefulness out.

    Unless someone has a good answer to the magic beans question, I guess the next task is to start a complete audit of my software and ensure I have installers and registration info somewhere for them all.
     
  15. MrDJ

    MrDJ Notebook Nobel Laureate

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    if youve lost the original disc then look through the windows os and software thread and look for digital river download post where you can download os again.
    also download magic jelly key finder which will find you windows licence key on your machine.
     
  16. parawizard

    parawizard Notebook Consultant

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    You should check to make sure there isn't a bitcoin miner running that was installed with malware.

    Check for weird folders on your C: drive.
    Download GPUShark and look at GPU load is it maxed?

    If not I would second the suggestion of running a memtest and/or reinstalling windows.
     
  17. Quorn

    Quorn Notebook Guru

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    UPDATE:

    So, I reinstalled Windows. I even ran DBaN first, just for good measure. I had a few difficulties (created another thread about them) but I finally got back to square 1. Then, as I was installing some basic programs (7-zip, Firefox, Avast...) I got a BSoD: driver_irql_not_less_or_equal again!

    So I reinstalled WhoCrashed and ran it - the results are below.

    Apparently, it's the driver for my USB stick! And this kind of makes sense. I said the issues started after I moved home - at my old home, I didn't use wireless, I plugged directly into the router. So it was only when I moved home that I started using that device again (although I've used it many times before). And in my initial post, I said I thought the issue was Firefox. I guess it makes sense because the blue screens always seemed to coincide with internet use.

    Unfortunately, the native Sony wireless/bluetooth stopped working a year ago - so I have to use a peripheral of some kind.

    The device I'm using is a:
    Philips SNU5600 Wirelss USB Adapter 11b/g

    I've checked out the available drivers and looked for updates, but the driver I have installed is the most up to date! (Although that is dated 2008)

    Any suggestions?


    --------------------------------------------------------------------------------
    System Information (local)
    --------------------------------------------------------------------------------

    computer name: WARPBOT-1
    windows version: Windows Vista Service Pack 2, 6.0, build: 6002
    windows dir: C:\Windows
    Hardware: VGN-AR51M, Sony Corporation, VAIO
    CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz Intel586, level: 6
    2 logical processors, active mask: 3
    RAM: 3218612224 total
    VM: 2147352576, free: 2040995840

    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Sat 23/11/2013 16:35:19 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini112313-01.dmp
    This was probably caused by the following module: athrusb.sys (athrusb+0xD0A4)
    Bugcheck code: 0xD1 (0xFFFFFFFFEDC9441E, 0x2, 0x0, 0xFFFFFFFF8ED68082)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\athrusb.sys
    product: Driver for Atheros Wireless USB Network Adapter
    company: Atheros Communications, Inc.
    description: Atheros Extensible Wireless LAN device driver
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrusb.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
    Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL


    On Sat 23/11/2013 16:35:19 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: athrusb.sys (athrusb+0xD0A4)
    Bugcheck code: 0xD1 (0xFFFFFFFFEDC9441E, 0x2, 0x0, 0xFFFFFFFF8ED68082)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\athrusb.sys
    product: Driver for Atheros Wireless USB Network Adapter
    company: Atheros Communications, Inc.
    description: Atheros Extensible Wireless LAN device driver
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrusb.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
    Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    athrusb.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
     
  18. RCB

    RCB Notebook Deity

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    I can't make too many suggestions for this, so here goes.

    These things if, after reimage, you've tried the native Sony Wifi network module and driver and it is faulty still, but before you installed the Phillips network USB.

    Uninstall all Wireless network drivers and software. Watch for BSOD.

    If Sony is still reporting in the device manager network module afterwards: Disable it.

    Or if you can get to the module: remove it from the machine if it is faulty.
     
  19. RCB

    RCB Notebook Deity

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  20. RCB

    RCB Notebook Deity

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    Oh, and then there's this, kind of troubling: Download - SNU5600/00

    Drop it and get a new wireless hardware device.
     
  21. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    When you first installed Windows did it automatically have a generic driver for the device or did it make you install the drivers? It looks like the original drivers are not actually supposed to be used with the OS but their own proprietary software. maqy be time for a new and proper device or replace the internal card...........

    Edit; please in the future don't post all that info you did on the first page without explaining the system is crippled and you are using an alternate method of doing something, like a USB network card. this would have saved a lot of figuring this out.............

     
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  22. Quorn

    Quorn Notebook Guru

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    Yes, I went with that.

    I got a Belkin Play N600 Dual Band WiFi USB Adapter. I installed yesterday and it's been running fine, with no blue screens and decent connection continuously.

    Thanks again for all your help and suggestions. You've been extremely helpful in both my threads and really gone the extra mile! I'm very thankful.

    Thanks also to everyone else who has contributed to this thread. It's very gratifying to receive so much generous help and support.

    All the best!
     
  23. Quorn

    Quorn Notebook Guru

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    When I reinstalled, it requested that I install drivers; which I did, and the problem recurred. I've now got a new device and that seems to be working out ok, thanks.

    As for leaving out the information about using a USB device, instead of the native device. All I can say is that if I had thought about that I may not have needed to post here in the first place. Unfortunately, being a 'low-tech user' is more often the problem! But I take your point.

    And, of course, the other result of my 'oversight; is that I ended up wiping and reinstalling Windows, taking a full weekend, eventually, when all I actually had to do was get a new network adapter for £30!

    In any case, thanks, again, for everyone's help and advice here.
     
  24. mattcheau

    mattcheau Notebook Deity

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    glad to hear you got everything sorted. is it running noticeably faster? and out of curiosity, did you have to backup your files before you reinstalled windows or did it save them?


    _____
    EDIT: just saw your other thread.
     
  25. RCB

    RCB Notebook Deity

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    You're welcome!

    :) :) :) :) :)

    Inadvertent oversight. It happens; we're all human.
    The penalty was, without a doubt, much harsher for you than it was for us.
    Troubleshooter's sometimes take for granted that everything is included in the problem description when it is generally well written with supporting evidence.
    Not to worry though, it will happen all over again with something else; sooner probably, rather than later.

    Cheers to the proper functioning of your machine, and to Happy holidays.
     
  26. Marecki_clf

    Marecki_clf Homo laptopicus

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