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    Add/Remove Program Issue?

    Discussion in 'Windows OS and Software' started by Drew1, Oct 14, 2021.

  1. Drew1

    Drew1 Notebook Virtuoso

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    I am going to add/remove programs on my windows 10 pro computer. I had no issue removing one program earlier. But another program... after I click uninstall... I cannot as i get the message



    The installation cannot be completed because you do not have sufficient access privileges.



    Can anyone explain why im getting this message?
     
    Drew1, Oct 14, 2021
    #1
  2. Tech Junky

    Tech Junky Notebook Deity

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    Logged in as an admin?
     
    Tech Junky, Oct 14, 2021
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  3. N2ishun

    N2ishun Notebook Evangelist

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    I'll wager it's something to do with your online poker game ?
    Try uninstalling it in safe mode, if the true admin is logged in (remotely) it might help :)
    I'm putting large poker bets on you'll have to reformat.
    BTW, quit making so many different threads for the same base problem, thx.
     
    N2ishun, Oct 14, 2021
    #3
  4. Drew1

    Drew1 Notebook Virtuoso

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    I went to programs/features and removed the program from there. For some reason i had this message when i click on start menu and add/remove programs. Anyone know why?
     
    Drew1, Oct 14, 2021
    #4
  5. Tech Junky

    Tech Junky Notebook Deity

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    Do it in safe mode.
     
    Tech Junky, Oct 15, 2021
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  6. StormJumper

    StormJumper Notebook Virtuoso

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    This is not a Good Sign. Means your most likely infected. If you used the Admin/Owner account consider your system compromised. And you have to Boot in SafeMode with Networking to attempt to remove the infection. If not a computer shop is your only other choice to restore the system.
     
    StormJumper, Oct 21, 2021
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  7. Drew1

    Drew1 Notebook Virtuoso

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    How do i know if im infected or not? Thing is i havent downloaded any new programs lately to my laptop.

    Will a windows defender full scan show anything?
     
    Drew1, Oct 23, 2021
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  8. StormJumper

    StormJumper Notebook Virtuoso

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    Go into Safe Mode with Networking and do a Scan and look at your Add/Remove program and verify the installed software is what you installed. Malware/Virus can't run when in SafeMode this allows you to see and remove unwanted programs Safely. Your going to have to do this part on you own or pay a computer shop to fix this as users on here can't do much beyond telling what you need to do.
     
    StormJumper, Oct 23, 2021
    #8