Activation Issues

Guys,

I have got an MSDNAA license on one of my laptops and recently it started saying the copy is not genuine. I went to MS website and verified and it said it was not genuine.

I followed the tutorial posted here not so long ago about typing lsui 4 and reactivating by calling them and it did allow me to reactivate and it said it was successful.

I went to MS website again and again it said the copy was not genuine.

What other options do I have to have it reactivated?

 

Contact your school's IT staff who provided you the first key. They should give you a new one.

 

As I said I got it through MSDNAA (my ACM account) and not through my school admin.

 

Well there still isn't anything we can do about it. You need to contact the people that were responsible for giving you your key.

 

So I need to contact ACM?

Is there any way to get to an MS phone rep to talk to them and resolve this?

 

MSDN Academic Alliance - Wikipedia, the free encyclopedia
That Academic Alliance -part in MSDN usually refers to students of some sort. MSDN is the one for non-students.

ACM lost it's right to give out Win7 licenses some time ago, because they basically sold Academic licenses to people who weren't eligible for those. Like the cheap eBay keys, those are now apparently blacklisted.

The correct thing to do is to obtain a valid license from a trusted source. If you are a student, check if your school is actually in MSDNAA and get license from there Second choise is just to buy one, personally I prefer hard copies, not electronic licenses for stuff like this.

 

That explains just about everything. More likely than not ACM won't be able to help you then.

I can only suggest one or two things really. (1) somehow prove to MS that you were a student at the time of purchase and maybe get a new key, or (2) file a complaint against ACM either through the BBB, AG, or your credit card company and try to get your money back.

 

There's about 1200 messages worth of discussion about ACM on another forum (not in english). I was going to join it myself but the removal of Win7 licenses stopped me just in time.

 

Ok, looks like I will need to get to an MS live rep and have a serious conversation with them.

Thanks for the help guys.

 

Surely I'm not the only one who thinks it's ridiculous that M$ is punishing the end-users here instead of the ones who actually broke the "rules" by selling the wrong product. In the case of the eBay keys I could "maybe" understand that course of action, but it really just makes them look bad when they do it to people who got them from what they probably thought was a respectable institution. I know I would have switched away from M$ a long time ago (and I have with Office) due to certain business practices of theirs, if Windows wasn't required to run my games.

I mean, think about it. If the clerk in a supermarket rings you up for the wrong item (let's say intentionally, so it better fits the ACM situation), they're not going to blame the customer. Even if they could track that person down and get their item back, they wouldn't do it because the publicity that would come from it would be an absolute nightmare. Yet somehow M$ is able to do just that, and what's even worse is that they're somehow able to come away from it all and convince everyone that they're not the bad guys.

 

I think ACM got quite a bit punished, as far as I know ALL Windows 7 licenses were removed from their catalogue (and I guess it was permanent). That will reflect their subscriber base eventually.

When MS pulled the ACM plug, it doesn't make difference between new users and old users, all keys from same source got blacklisted. Same happens to those cheapo eBay keys, when they catch a seller all keys of that same source will be blacklisted.

Few users on the other forum have received authentic copies from MS as compensation but I don't know what was required to be eligible. One user even posted pretty good counterfeit Retail box / cd pictures.
http://dl.dropbox.com/u/5738957/DSCN4833_resize.JPG Don't know if he ever gets money back or compensation license from MS, if I remember I'll update here what happens

If people want to get something cheap I wish they would rather just download free warez than buy pirate copies with real money. That money is directly gone from the software industry: it would be better used to buy games or music, whatever, even a legal license.... And now it ends in wrong pockets.