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    norton internet security 2010 is out

    Discussion in 'Security and Anti-Virus Software' started by zfactor, Sep 8, 2009.

  1. zfactor

    zfactor Mastershake

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    http://spftrl.digitalriver.com/pub/symantec/tbyb/NAM/NIS10TBEN.exe


    direct 30day trial. use exisiting norton key to upgrade or reinstall

    enjoy

    after using this for a bit now ... WOW. this is even better than 2009 and is using LESS memory and is running faster than 2009. it has also picked up for me a few things i threw at it that i know for a fact 2009 version overlooked. very impressed looks like another year for me with nis2010.. highly recc to anyone
     
  2. coolguy

    coolguy Notebook Prophet

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    Just upgraded my NAV 2009 and running good.
     
  3. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Thanks a lot zfactor :)

    Just upgraded with the trial. In fact it picked up the key from NIS 2009 automatically and the product was activated fine with the remaining subscription days and everything the same, fine and well.

    And I agree with zfactor on the other points. NIS 2010 is really nice.
     
  4. Vinyard

    Vinyard Notebook Evangelist

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    I will try the free trial. Not because I like Norton, in fact I despise them!
    Norton has been giving me a lot of problems with previous versions. But I will actually try this update. Perhaps I like what I see.
     
  5. zfactor

    zfactor Mastershake

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    idle is using just a hair over 4mb!!!!!!!!!!! with a full scan and doing a live update i saw still only around 23-24mb usage thats simply awesome. has no lag whatsoever and does not slow down browsing at all. imo even compared to nod32 which is one of the lightest out there this played you tube and other online streaming content smoother with less pauses to download.... it was just seemless even better than 2009 version was and that showed almost no lag at all.
     
  6. Lozz

    Lozz Top Overpriced Dell

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    NIS10 has finally restored my faith in antivirus and firewall security packages. Have it, love it.
     
  7. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    LOL..

    I just noticed this yesterday, after a full scan and couple of idle scans... Also, have you tried the "optimize" feature, under 'performance'?? I must say NIS 2010 is awesome..
     
  8. zfactor

    zfactor Mastershake

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    from nav help:

    About optimization
    The data storage space on a disk is divided into discrete units. These units are called clusters. When files are written to the disk, they are broken up into cluster-sized pieces. When all of the pieces of a file are located in adjacent or contiguous clusters, the file can be accessed quickly.
    Your computer's hard disk stores all of your files, applications, and the Windows operating system. The bits of information that make up your files gradually spread over the disk. This process is known as fragmentation. The more that you use your computer, the more fragmented the hard disk gets.
    When a fragmented file is accessed, the disk performance is slower. The performance is slower because the drive head locates, loads, saves, and keeps track of all of the fragments of the file. If free space is also fragmented, the drive head might have to track adequate free space to store temporary files or newly added files.
    Optimization rearranges file fragments into adjacent or contiguous clusters. When the drive head accesses all of the file data in one location, the file is read into the memory faster. Optimization also maximizes the usable free space on a disk by grouping most frequently used files and infrequently used files. Optimization consolidates free space to avoid fragmenting newly added files. It adds extra space after major data structures so that they can grow without immediately becoming fragmented again.

    Optimizing your boot volume
    The Optimize option lets you optimize your boot volume to improve the boot time of your computer. Optimization of your boot volume maximizes the usable free space by rearranging file fragments into adjacent and contiguous clusters. When the drive head of your hard drive accesses all of the file data in one location, the file is read into the memory faster.
    When you use the Optimize option in Windows XP, Norton AntiVirus optimizes only the boot volume (for example, C:\Windows). Therefore, it requires less time to complete optimization. However, when you use the Optimize option in Windows Vista or Windows 7, Norton AntiVirus optimizes the drive that contains the boot volume. Therefore, it requires more time to complete optimization.
    You can access the Optimize option at the top of the security status graph in the Performance window.
    To optimize your boot volume
    In the Norton AntiVirus main window, click Performance.
    In the Performance window, at the top of the security status graph, click Optimize.
     
  9. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    lol ^ zfactor :p yeah, I saw this too... ;) I meant, did you try it and notice any difference? :) I'm doing it right now, just to see... :)
     
  10. steelroots7xe

    steelroots7xe Notebook Evangelist

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    Thanks too for the heads-up zfactor. I'm just wondering, I upgraded from NIS 2009 by going over to the Norton Update Center and choosing the manual option. It made me run Norton Downloader, and then automatically installed NIS 2010 from there. Did you guys do the same process as I did? I was just wondering if it already uninstalled my NIS 2009 completely, and automatically? Before I had to use the Norton Removal Tool to completely uninstall my NIS 2008, then do a clean install of the 2009 version.

    So far it looks great. I just installed it like 20 minute ago, but will run scans later in the day and see how it performs. I also have yet to try the new "Optimize" feature. If anyone's already tried that, please let me know if it's effective.

    However, I have one last question. Did anyone else notice a slight increase in boot-up time compared to NIS 2009? I'm not sure if I'm the only one who experienced this, but it seems like it took longer for me to start Windows (tried shutting down, then turning on once, and restarting twice). Are there any settings I should modify to make boot-up time a bit faster? I mean, it's not crazy-slow, but compared to NIS 2009, it's a bit slower.
     
  11. BlitZX

    BlitZX Notebook Consultant

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    It says on their website that NIS 2010 was built from the ground up to support Windows 7. Can someone tell me how much truth is there in this? Or is it marketing BS?

    Is it just a compatibility update like every other AV or did they actually tweak it to run on Windows 7 from the start? Does this make it the best option for Windows 7 or are there other compatible AVs which perform better? Sorry about all the questions. It would really be helpful if someone could answer them though.
     
  12. Matt is Pro

    Matt is Pro I'm a PC, so?

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    NIS 2010 is a whole new version. It will definitely fully support Windows 7.

    Whether it's the best or not is subjective.

    I know it's what I'll be using.
     
  13. Michael York

    Michael York Company Representative

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    Hello,

    This is Mike from the Norton Authorized Support Team.

    Beyond the release of Norton Internet Security 2010, Symantec has also released Norton AntiVirus 2010. You can obtain a 30 day trial license by visiting the link below.

    30 Day Trail download of Norton AntiVirus 2010

    If you currently have a valid subscription for a previous version of Norton AntiVirus, you are entitled to a free update to the 2010 version, which you can obtain by visiting the Norton Update Center. Please NOTE, while this process will update you to the latest version of Norton AntiVirus, it will not extend your subscription.

    Norton Update Center

    Thank you,
    Mike
     
  14. zfactor

    zfactor Mastershake

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    great to see you here!! thank you for joining us to answer questions.

    can you please tell me more about the data extraction limit?? it seems to slow zip and rar (large ones) files down a bit upon extraction..
     
  15. Michael York

    Michael York Company Representative

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    Hi zfactor,

    It's good to be here and I am happy to assist you with Norton products.

    I am currently looking in to see if there is a size limit for the "Compressed File Scan" option and will respond back to this thread when I receive the information.

    It sounds like you are noticing a bit of a slowdown when you are decompressing the file. This is related to the main scanning engine called "Auto-Protect" which needs to determine if the files pose a security risk when the files are extracted. Even if you were to disable the "Compressed File Scan", the "Auto-Protect" engine will still be doing it's job and it may not increase the speed at which it is scanned.

    Thank you,
    Mike
     
  16. zfactor

    zfactor Mastershake

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    yeah 2009 never showed any slowdown here was the reason i was curious

    you also NEED to please PLEASE tell them they need to have a setting for advanced users that asks what to do with a file rather than just auto deleting them... that is the ONE thing i dislike about the suite as did i in the 2009 one as well. that would be a fantastic option
     
  17. Vinyard

    Vinyard Notebook Evangelist

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    Is NIS 2010 worth getting? I want someone to tell me what he/she thinks about the program. I'm not a fan of Norton but some people like the new version a lot so it might be worth trying it.
     
  18. steelroots7xe

    steelroots7xe Notebook Evangelist

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    Hey Mike,

    Just to let you know, I've been trying to access Symantec Live Chat for 3 days, and I haven't been able to connect. I went to the actual site online, and also used the "Help and Support" section on NIS 2010. I was wondering why the service for chat was quite bad this time around. I used LiveChat last year and the service was speedy and efficient.

    All I wanted to ask were some questions on settings I should modify on Norton Internet Security 2010 to make my system run faster. Right now, I can say that I'm satisfied with scan speeds and most features on NIS 2010, but I'm really dissapointed with the fact that NIS 2010 noticeably increases boot-time (which I thought would be fixed after the beta release), and also generally slows down processes on my computer at times (basic Windows tasks and Microsoft Office). Everything used to run faster and system usage was not as high on Norton Internet Security 2009. I turned off "Microsoft Office Automatic Scan" and "Early Load."

    Please help me with this issue as I consider system speed to be very important and was satisfied by how Norton Internet Security 2009 was light on usage and did not slow down speed.

    Thanks,
    -Dave
     
  19. steelroots7xe

    steelroots7xe Notebook Evangelist

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    Hey Vinyard,

    Read my previous post to Mike from Norton regarding my major general problems regaring NIS 2010 so far. I'm not sure if other people are experiencing the same problems as me, but so far, based on system usage and boot-up time; I prefer NIS 2009. If I really can't fix this problem with Norton, I'm probably going to have to go for ESET the next time around.
     
  20. zfactor

    zfactor Mastershake

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    http://www.pcmag.com/article2/0,2817,2349865,00.asp

    the only single issue i had was with the extra lag to rar files but it seems it has fixed itself. prob from updates in the last few days because i no longer see this at all.

    read the pcmag review for some better ideas of how it works. all i know is i switched in 2009 to that version i now run 2010 and i am not looking around for anything else. i finally feel comfortable enough and feel safe and honestly i dont care what others "think" of nortons from the past i was one of them myself and now they have made the product that much better i use it myself. i have also switched all our office and business systems over to it as well.
     
  21. zfactor

    zfactor Mastershake

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    problem seems to have resolved itself. slow downs are no more. possiby from a update? not sure but everything is running flawless now. thanks
     
  22. TeeJay 44

    TeeJay 44 Notebook Deity

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    Good to see Norton popping in here to help/advise with their product and taking an interest in feedback from users at last.

    It can only do good. And will ultimately boost Norton sales.

    Just watch.
     
  23. Michael York

    Michael York Company Representative

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    Hi zfactor,

    I wanted to get back to you about the file size limit in the 2010 Norton products. The file size limitation is 2 GB for a single compressed file. This was put into place so that the scanning engine does not get locked up on a single file.

    Thanks,
    Mike
     
  24. Michael York

    Michael York Company Representative

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    Hi Dave,

    The boot time should actually be faster with the 2010 version than it was with 2009 version. You may want to check which items are loading at startup on your computer to see if there are any items that you can remove, so that you have more resources available. I would also suggest that you run a "Full System Scan" in Safe Mode to see if there are any threats that may be causing this to happen.

    There was an issue with the servers last week that control the Live Chat feature in the 2010 Norton products. The issue has been resolved and it should work fine. I would recommend that you manually run LiveUpdate from with Norton Internet Security 2010 to be sure you have the latest updates applied, and then restart your computer. Let me know if you continue to experience the same problem after you check your startup items, etc.

    Thank you,
    Mike
     
  25. mew1838

    mew1838 Team Teal

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    Mike, any chance you would add the options on what to do with the files like zfactor mentioned?
     
  26. Michael York

    Michael York Company Representative

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    Hi mew1838,

    I assume you are referring to zfactor's question about how Norton Internet Security 2010 handles infected files. There is a setting for the "Compressed File Scan" that, if enabled, will automatically remove threats from an archive. You can disable this feature if you would like.

    As for the real-time protection, when an infected file is discovered by Norton Internet Security 2010, as long as you have alerts enabled, it will prompt you and ask you if you want to remove the infected files, quarantine them or restore them.

    My job on this forum is to assist users with technical questions related to Norton products. If you have suggestions for how Symantec can improve and or change Norton products, please select the "Leave Feedback" link at the top of the main window and you will be redirected to a web page where you can submit your suggestions

    Thanks,
    Mike
     
  27. The Fire Snake

    The Fire Snake Notebook Virtuoso

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    I just recently purchased NIS 2009(~ 2 to 4 weeks ago). I didn't know that 2010 would be out so soon. All the stores around here still have 2009. Does this mean I will get inferior protection? I plan on keeping 2009 for another year(my subscription lasts for 300+ days more), when I can upgrade to 2010 for free. Will I be compromising my machine's security if I do this? Thanks.
     
  28. coolguy

    coolguy Notebook Prophet

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    You can upgrade to 2010 version anytime. Why use the older version when a newer version is available for free to upgrade? You won't be compromising anything by upgrading.
     
  29. Baserk

    Baserk Notebook user

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    Excellent product.
    While NIS2009 was the major leap for Symantec, NIS2010 is an improvement aswell.

    Running a full scan on an old Athlon 64-3000, 512 MB XP SP3, would result in occassional 95-100% CPU usage with 2009.
    With NIS2010, spikes are at 50% max. during a full scan.
    Also, RAM/resource usage is even lower making this suite almost 'whisper silent' on a rather old (mum&dad) hardware config.

    Offering strong protection, a newbie-friendly GUI, plenty of configuration options and information for (more) advanced users and the above mentioned improvements, make NIS 2010 the number ONE security suite imho.
    Highly recommended, if you don't mind paying ;)
     
  30. Eugene91

    Eugene91 Notebook Consultant

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    I tried the trial of NIS2010 and it made my laptop boot-up time slower.. I have to wait 2 minutes until the sidebar shows up and click anything on the desktop. I am running on Win Vista Home Premium 32bit SP2..

    When i switched back to Avira Personal Edition 9 Free the boot-up was back to normal (faster).

    Anyone else noticed the slow bootup with NIS2010? i never tried NIS2009 though..
     
  31. zfactor

    zfactor Mastershake

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    eugene how long did you have it installed for? with nis2009 and 2010 it will possibly slow the first few boot ups until it does a full scan and learns the files on the system. if you want to try again after installing run the insight, quick scan and full scan. then try to reboot. if it is no better you may still have traces of your old av left. try running a reg cleaner like cclener or removing all leftovers from avira or past av's that is a very common occurance with many av's they dont like to run along side another but what you are seeing is NOT common at all. i have even installed this on older systems with p4's and only 512mb of ram and they still ran great..
     
  32. Eugene91

    Eugene91 Notebook Consultant

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    I tried uninstalling and cclearner my system already. Even defragged it with auslogics disk defrag. It still slowly boots-up. Whats worst is when doing full scan I can even surf the web properly its laggy. Maybe I will try ur suggestion of "run the insight, quick scan and full scan. then try to reboot." part. :D
     
  33. pepclub

    pepclub Notebook Consultant

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    Does anyone knows if enabling "Early Load" will affect boot time?
     
  34. Michael York

    Michael York Company Representative

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    Hi pepclub,

    The "Early Load" feature in Norton Internet Security 2010 may increase startup time a bit, as it will be the first module to load and it will scan the lower levels of your system for infections.

    Thanks,

    Mike
     
  35. Eugene91

    Eugene91 Notebook Consultant

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    Hey.. i guess it was my impatience :p

    I let the system run with NIS2010 for the whole day today.. and it seems to work better :D I gave up to quickly before i guess :p
     
  36. joelfonzie

    joelfonzie Notebook Enthusiast

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    Personally, I don't like Norton's performance. I have used it before but after I found and research on other Anti viruses available, I forget about Norton.
    My P.C. became very slow using Norton (It eats up a lot of your resources).
    If your looking for Antivirus look at Avast, AVG or Kaspersky. Tie those with a good firewall software like PC tools to better protect your system. :D
     
  37. alexkolb1

    alexkolb1 Notebook Consultant

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    Hi,

    I'm currently using NIS 2009, my subscription is about to expire so I wanted to switch to NIS 2010.

    What is the best way to install 2010 on my system so that there are no pieces left over from 2009?

    Should i just run 2010 installer, would it get rid of 2009, or should I uninstall 2009, do norton cleaner, and other cleaners, and then install 2010?

    thanks!
     
  38. Michael York

    Michael York Company Representative

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    Hi alexkolb1,

    This is Mike from the Norton Authorized Support Team.

    The 2010 version of Norton Internet Security contains a new installer which will automatically detect the 2009 version, install the 2010 version, and mark the older files for deletion upon reboot.

    Thank you,
    Mike
     
  39. Matt is Pro

    Matt is Pro I'm a PC, so?

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    I'm pretty excited about upgrading to Norton 2010.

    For all you people using it on Windows 7, how is it?
     
  40. zfactor

    zfactor Mastershake

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    runs AWESOME on win7. every system we have is now running the 2010 version and it works great. has caught stuff kaspersky missed. my friends father was running kaspersky and got hit with the pc mighty max rouge and we simply removed kaspersky and installed norton 2010 upon reboot nis2010 killed it then wanted a second reboot after that it was gone from everywhere even the system tray and folder etc... worked great. kaspersky simply allowed the program to run under low risk
     
  41. zfactor

    zfactor Mastershake

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    no offense but nis2010 is way lighter than avg or kaspersky, i own and run them all. even avast uses much more resources than nis2010. if you have not used 2010 you should give it a shot. if you have and it ran bad then something was wrong somewhere i run 2010 on systems with 256mb of ram for some of my customers and it runs fine with almost no slowdown at all. with more ram and a current cpu its basically undetectable its even running at all.
     
  42. zfactor

    zfactor Mastershake

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    i have done this on prob 30 or more pc's now. i highly recc a quick uninstall of 2009. i did the install over 2009 thing and a couple times i had a issue that way where 2010 didnt start up on the next bootup and i had to then uninstall it and reinstall it fresh. simply uninstall 2009 it removes everything unlike the old nortons stuff. then a quick reboot and install 2010 and it will pick up your old key for you or you can enter the new one. lmk if you need any help