a message comes up saying it found a trojan. The default is deny access. whether I click on that or choose delete it keeps coming backup.
so how do i get rid of it?
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Did you just run a scan? If not, I suggest you do it right now.
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What OS? Boot into safe mode, run a scan, then try and remove it.
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That needs to be a rule. Place laptop specs into sig.
I hate playing the guessing game. -
yes it was during a scan, on a vista home premium laptop.
eventually after keep pressing delete it finally stopped appearing.
but i do have another question about avira.
if during a scan a file comes up as infected and you know it is safe, I choose ignore.
it pops right back up.
the only way to get rid of it for a while is by checking note action taken ( dangerous). is this okay to do, seeing the word dangerous does not make me want to check it.
checking it helped for a while but then it popped up again - the file that I know is safe.
so how do you stop a false positive from popping up. -
You can usually put certain files in an exemption/safe list. Try AVAST! or AVG if it keeps happening.
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Avira forum answer link.
how to remove virus found in avira
Discussion in 'Security and Anti-Virus Software' started by zanthia, Jan 4, 2010.