The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
 Next page →

    how do i get rid of ms antispyware 2009

    Discussion in 'Security and Anti-Virus Software' started by brankulo, Dec 25, 2008.

  1. brankulo

    brankulo Notebook Geek

    Reputations:
    1
    Messages:
    95
    Likes Received:
    0
    Trophy Points:
    15
    how do i get rid of this f...... thing that keeps poping from my toolbar? i didnt installedit, it just apeared one day?
     
  2. Kevin

    Kevin Egregious

    Reputations:
    3,289
    Messages:
    10,780
    Likes Received:
    1,782
    Trophy Points:
    581
    MS Antispyware 2009 is spyware. Try deleting it from the Add/Remove programs list, then run Malwarebytes' Anti-Malware.
     
  3. Deathwinger

    Deathwinger Notebook Virtuoso

    Reputations:
    385
    Messages:
    2,423
    Likes Received:
    2
    Trophy Points:
    56
    Invest in some real internet protection software, like Mccafee Security Suite (I use this, works great with my system) or Kaspersky.
     
  4. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    mcafee does not work great..sorry... nor does norton.
     
  5. jb1007

    jb1007 Full Customization

    Reputations:
    165
    Messages:
    1,230
    Likes Received:
    0
    Trophy Points:
    55
    download spybot search & destroy
     
  6. Thug21

    Thug21 Notebook Evangelist

    Reputations:
    94
    Messages:
    308
    Likes Received:
    0
    Trophy Points:
    30
    Try these real (and free) antispyware programs to get rid of that phony one!

    http://www.malwarebytes.org/products.php

    http://www.superantispyware.com/

    And when you're cleaned up, check for outdated and vulnerable software on your pc with http://secunia.com/vulnerability_scanning/personal/

    You can get "drive by downloads" of unwanted programs if you have outdated java, flash or quicktime versions, etc!

    Also, make sure you have Windows Automatic updates on. Surfing with a limited account is also a good idea.
     
  7. daljeet

    daljeet Notebook Evangelist

    Reputations:
    31
    Messages:
    366
    Likes Received:
    0
    Trophy Points:
    30
    Bingo!!! :) I also used Spybot S&D, when i got hit by this stupid anitspyware. SS&D did good job to get rid of spyware.
     
  8. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    smitfraudfix is made for this specific type of spyware and is constantly updated for new variants.. and is free
     
  9. Deathwinger

    Deathwinger Notebook Virtuoso

    Reputations:
    385
    Messages:
    2,423
    Likes Received:
    2
    Trophy Points:
    56
    I beg to differ. I actually use it. I think that puts me in a position to better rate it.
     
  10. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    lets see.
    in the last month alone i have repair about 50 computers running mcafee and norton. the users we're locked out of their systems. not to mention all the systems had spyware. due to mcafee not removing but hosting them. and that goes for norton. you can boast about using it all you want. but im the guy who goes in and fixes these systems running mcafee and norton. im the guy who gets paid for this. i do this for a living and not just on the weekends. so i beg to differ about who knows what. sorry!

    edit: not to mention all the members i have helped to get rid of unwanted spyware.
    and if mcafee is that good..then by all means..go install virtundo and see if mcafee stops or removes it.
     
  11. daljeet

    daljeet Notebook Evangelist

    Reputations:
    31
    Messages:
    366
    Likes Received:
    0
    Trophy Points:
    30
    Oh No, Norton & Mcafee are seem to be more antivirus software then anti spyware from my experience, if some one offer me full version of Norton for free, i would just say NO thanks.
     
  12. andyasselin

    andyasselin Notebook Deity

    Reputations:
    140
    Messages:
    1,690
    Likes Received:
    0
    Trophy Points:
    55
    Try combofix you can google for it will remove that
     
  13. XanKage

    XanKage Notebook Geek

    Reputations:
    1
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    I wouldn't recommend Norton in any way. While it might seem very professional, it slows down your computer and is very hard to uinstall again.

    If you have the money for a good antivirus, I'd strongly recommend Panda Antivirus, but if you're on a budget and need a free one, I'd recommend Spybot Search and Destroy and AntiVir (although this one does have some VERY annoying update popups).
     
  14. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    all better suggestions than mcafee or norton. that is for sure.
     
  15. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    uggghhhh panda... sorry ....
     
  16. nu_D

    nu_D Notebook Deity

    Reputations:
    741
    Messages:
    1,577
    Likes Received:
    1
    Trophy Points:
    55
    I personally believe that the spyware you have is actually less detrimental than McAfee. Literally.

    But regarding Norton, I am using NIS 2009 and all I can say is that this program rocks. I don't know which Norton products you're talking about, probably older versions, but this thing is crazy good. It picked up a lot of "stuff" on my old drive that NOD and Kasper didn't find. I used to be as down on Norton as I am on McAfee, but man, they won me over with NIS 2009.

    Anyway.

    Regardless, if I had to pick one problem to kill something I would use Malwarebytes Anti-Malware- this thing will kill anything and everything. It will wipe the heck out of what you have.
     
  17. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    me, i speak of versions up to now.
    but by all means..it's pretty easy to tell if norton 2009 is on the job or not.
    install or try to install one of the many listed spyware or viruses out and see what happens. this is what i do to see if a virus or spyware removal software is really "as good as it says" it's pretty much the only way your going to be sure....

    but since most are not in a position to do this...you really don't know for sure....
     
  18. Baserk

    Baserk Notebook user

    Reputations:
    2,503
    Messages:
    1,794
    Likes Received:
    1
    Trophy Points:
    56
    Hi,

    Can you give an example of the malware (just the name or a VirusTotal md5/sha256) that has defeated NIS/NAV2009 when you tested it on one of those programs?
    And could you also post the program version you tested on?
    Thanks.
     
  19. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    winfixer 2008 2009
    virtumundo all variants
    ablsolute was a main crasher of 2007
    and the title of this thread

    you welcome to go try it out for yourself like i did.
    i use to love mcafee and norton, till i found out that it was not doing it's job. also a few credit card companies and a few banks as well dropped them as protection. (this was after mcafee sort of came forward admitting that they had a security breach in their software)

    your missing a few spyware removal programs from your list of programs....
     
  20. Baserk

    Baserk Notebook user

    Reputations:
    2,503
    Messages:
    1,794
    Likes Received:
    1
    Trophy Points:
    56
    Ok, Norton is trailing when it comes to these, I'll agree.
    Don't think that one can compair Norton to McAfee though.
    And one time or another all security suites/AV's will miss one of these (variants) as they have before, Norton has, Kaspersky has, Eset has...etc.

    In order to avoid crap like this, for users like here on NBR, an approach towards secure browsing with FF addons like AdBlockPlus and NoScript and/or sandboxing or virtualizing seems to be more usefull.
    Security software for banks is a whole different dimension compared to consumer programs so in imho I'm not sure one can compare both.

    Yep, but that's been done intentionally, I didn't want to make a list with loads of different programs, I don't see much use to list A-Squared for instance when SAS and MBAM deliver better results.
    Some have gone, like Spybot S&D, AdAware and I've just added Dr. Web CureIt!, it will keep changing.
    New stuff like DriveSentry which is still more or less being developed might be listed later on.
    An argument can be made on why list SSM and not EQSecure but when reading a lot of users having trouble with Comodo's D+, SSM maybe shouldn't even be listed.
    I've also tried to avoid starting a semi HiJackThis forum by listing f.i. SmitFraudFix, ComboFix etc.
    For use of those tools/related problems, I'll refer to BleepingComputer or MajorGeeks fora.
    Cheers.
     
  21. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    most main line computers come with either mcafee or norton. (hp or dell) and allot of these you will find in big companies.... along with the common home user...

    and as far as your list...no one program is going to remove all. it's just not a reality. but the ones you removed would also help cure a severely crippled system as well. key work "help"

    i like your list and will be trying some of your choices out as well. sorry, but im not impartial when it comes to getting the job done. and whatever helps to do that. im with! :) some times it takes a variety of programs to clean a severely infected pc, laptop or server. and that's not limited to just spyware/adware/malware/viruses. because once that portion has been done, your still left with now correcting the os errors or reviving the system or recovering lost files or partitions...

    spyware/adware/malware/viruses are nobodies friend!

    1: rule of thumb. 99.9 percent of the time, close a web window using the upper red x and not the close or cancel button. this here alone is cause for many to let spyware slip right into ones system.
    just because you think you closed the window...doesn't mean it didn't get installed. and closing by the red x is usually a guaranteed close. only when it doesn't have this option, then choose the close or cancel button.

    2: be sure you know your software. to many people invite it in with just a simple not knowing. just because it pops up stating you have malware, doesn't mean it's your protection doing the popping up. this is cause for more than 50 percent of infected customers. why? because if you authorize it, it passes your security system and thus gets installed. once installed. all hell breaks loose...usually after a reboot. so it can fully install itself before most security programs can detect or remove it.

    also...sometimes it's as simple as going to the advertisers website and using their "real" uninstall program. this will also get rid of a few very hard to remove programs.

    and for those on them other sites... better have your protection running at all times! and just by passing one of them security warnings can also mean the death of ones system.
     
  22. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    nortons 2009 actually does a very good job now john. nothing like their last effort from last year. it has succesfully blocked av2009 from a few customers i have that have called me to tell me how well it worked.

    however it can not remove it. so if you have a system already infected it will not remove it as the same case with MANY other av's. as do many have issues with things like vundo infections.

    for me i found kaspersky did remove certain variants, as did dr web.

    but smitfraudfix is designed specifically for this type of infection and they really do a good job of updating it for newer variants.

    what is now nasty is some variants are using rootkits and keyloggers embeded into them i have had feedback from smit team they are looking at these and working hard at adding support for these new variants... but i always recc keeping smitfraudfix on hand and updated for this type of infection.
     
  23. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    but of course they are getting better.. no arguments there. i just won't recommend it. once it crashes...if your not experienced enough in fixing it, you have to reload the os... for guys like you, me & baserk it is more than plausible to recover from this, but to the better than average user...they are not so lucky...

    my main problem with norton and mcafee was you had to pay for protection that didn't work that well. they we're rated at about 70 percent. and over the "years" that number has climbed a bit. but when i start to subject it to virus testing and spyware testing to see if it's going to hold up...and it last all of 2 minutes...well, then i have to let it go...lol. and they both had a bad habit of allowing them to sit on the machine without removing or blocking them. of course no one program can do it all, but at least tell me im infected and give me some clues on how to remove it. (for the inexperienced user).

    freeware had them beat, so more and more went the freeware route, but then...this is on the home user front. corporate is something different and free is violating licensing...

    and yes, starting to see more of the rootkits and key loggers as well....along with policy lockouts... but if we get to know our anti av/spy software...allot of stuff can be avoided...
     
  24. Baserk

    Baserk Notebook user

    Reputations:
    2,503
    Messages:
    1,794
    Likes Received:
    1
    Trophy Points:
    56
    True, not one program can remove everything.
    But f.i. MBAM will remove a whole lot more than f.i. AdAware.

    Thanks.
    No need to be impartial though, how could you be? Some programs are simply much better than others.

    With current pests like Winfixer or MS Antispyware 2009, one can only use ctrl+alt+del whenever a browser window with such a name pops up.
    Killing the browser immediately in Task manager is the only way to avoid installing it because clicking on the red X will also result in downloading and installing those buggers.
    Yes, even clicking on the main browser window's red X will download and install it.
    (The only other safe way is to unplug your internet connection before closing the pop-up and the browser normally).
    Cheers.
     
  25. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    haven't had a red x box install yet. and i have tried. unless of course your talking about the image as a window spyware virus trick. then yes, ctrl + alt + del or right click on task bar then task manager.

    question: do you take a up and running system, then truly infect it and then try to fix it? im just curious is all... you may know something i don't and im always looking for more ways to remove threats that are already present on an infected system.
     
  26. Baserk

    Baserk Notebook user

    Reputations:
    2,503
    Messages:
    1,794
    Likes Received:
    1
    Trophy Points:
    56
    Previously I had an image of XP (now Vista)+updates+security apps which I would install and then infect on purpose but lately I've enjoyed working on linux so much more that it has been quite a while.
    Besides that, I don't know more than what I read on Wilders Security and other security software dedicated sites.
    When I help out a friend with malware issues, I will only use an x amount of time to do cleansing routines, after that I will usually resort to backing up personal info and then do a clean install as tracking down rootkits or waiting on an updated version of SmitFraudfix can be tedious and to be honest, a clean install gives me the assurance of a real clean system.
    Usually it's also the most time effective solution when confronted with new malware for which a 'simple' solution isn't available yet.
    Cheers.
     
  27. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    ah, thanks for the reply.

    some times i wish my job was that easy.. but people are willing to pay so i take the time. while others are content with losing programs and going for the reinstall.
     
  28. Baserk

    Baserk Notebook user

    Reputations:
    2,503
    Messages:
    1,794
    Likes Received:
    1
    Trophy Points:
    56
    Right! When customers (instead of friends/colleagues), their wishes and $$ come into play, it's a whole different ballgame.
     
  29. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    yeah, i shook that friends business a while ago (family & very close friends only)...they we're getting to be a bit heavy!! and their fixes are "never" just a simple fix. :D
     
  30. NotebookNeophyte

    NotebookNeophyte Notebook Evangelist

    Reputations:
    145
    Messages:
    401
    Likes Received:
    1
    Trophy Points:
    31
    Is it okay to run several different scans at once? For example, malwarebytes, a-squared, and Avira all at the same time?
     
  31. Baserk

    Baserk Notebook user

    Reputations:
    2,503
    Messages:
    1,794
    Likes Received:
    1
    Trophy Points:
    56
    It will make your notebook as fast as a snail and it could cause issues when one program automatically quarantines a file while another waits for manual input.
    Avira's real-time function will check on read/write, depending on your settings, so that can seriously bog down your system if it has to check 2 different programs reading every file on your notebook.
    Why not use the schedule settings of the different programs to do the scanning sequential/overnight?
    That way you don't have to babysit the whole thing through or if you don't mind letting the programs handle everything, make sure they are set to quarantine and not delete so you won't run into issues with false positives.
    Cheers.
     
  32. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    you should only ever have one real time av program and use other ones as a on demand but even having more than one installed at the same time and not running both can cause issues.
     
  33. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    depends mainly on how fast your system is and what your doing at the time. if your going to be away from the system and want to scan..then go ahead and run a few of them. but if you have a dual core or less system then i would advise against it.

    also depends on if your talking about a one time system scan or a real time scanner which runs 24/7 scanning files.
     
  34. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    imo not to sound redundant but i really like and recc dr web cureit. i use a real time av suite and firewall and i use dr web's cure it one every week or two.. it can be run off a usb stick even and hardly impacts the system..but remember from my findings even cure it can not do a great job with the vundo infection
     
  35. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    just dont go trying to run norton and mcafee together though....*LOL*
    just kidding. :D
     
  36. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    lol man youd be waiting a LONG LONG time before you could ever use your system again..

    but seriously john.. you really should try the 2009 nortons.. i HATED norton products, after trying 2009 i honestly was shocked and i now am a reseller. of course i may sound biased but im telling you.... if you have not run it this will in fact SHOCK YOU literally from what you are used to, ive put nis2009 through the ringer and used over 80,000 malware samples i have and it passed with flying colors.

    now mcafee on the other hand i wouldnt recc to my enemies..
     
  37. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    im going to run the whole 2009 line probably this weekend. see how well it fairs now. i tired it when it first came out, but since then they have had a few updates. so ill just get to happy clicking and installing spyware and viruses and see what happens....
     
  38. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    as i said it does miss a few things but so did 95% of all the others i tried also. most av's are not good at vundo's among other stuff
     
  39. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    yep! vundo is a very hard one to get rid of once infected abetterinternet was another one. that's why i use that as a basis of testing. if you can get rid of this one with out getting the uninstall program from the manufacturer...you extremely good. and i mean full blown infected.
     
  40. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    trsut me ive had to do it... and its no fun... lately ive had a ton of new client walk ins that have seriously infected systems.. like all of a sudden they started coming from everywhere..especially with the av2009
     
  41. NotebookNeophyte

    NotebookNeophyte Notebook Evangelist

    Reputations:
    145
    Messages:
    401
    Likes Received:
    1
    Trophy Points:
    31
    So I currently have Avira, A-Squared and Malwarebytes installed on my system. I never run them at the same time. I use Avira as my AV, and run both anti-spyware programs usually back to back..Is this a safe mix to have on my system? Windows defender is also active although I never actively use it to scan. Would you change anything?
     
  42. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    nope. wouldn't change anything.
     
  43. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    imo as long as all three are not set to be auto scanning you are fine. i would not have (personally) all three of those scanning at he same time.
     
  44. NotebookNeophyte

    NotebookNeophyte Notebook Evangelist

    Reputations:
    145
    Messages:
    401
    Likes Received:
    1
    Trophy Points:
    31
    nope...none are set to autoscan....thanks for the feedback....and sorry for seemingly hijacking this thread....
     
  45. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    no problems.. i would for sure have ONE set to be a resident auto scanner pref avira out of those. then simply turn off avira and run the others when you feel the need to. imo avira is great.. and me personally i keep malwarebytes, cure it, smit fraud and others on a simple usb stick. then when i want to run them i can do so right off the stick no install ness.. as long as you keep the version updated on that usb stick or update prior to the run ..
     
  46. diggy

    diggy Notebook Deity

    Reputations:
    193
    Messages:
    939
    Likes Received:
    35
    Trophy Points:
    41
    Couldnt agree more with the above; we run McAfee at work and I cant tell you how many machines we get in on a weekly basis infected with virus and spyware (particularly the AntiVirus 2009)
     
  47. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    ^^^ as i always say i wouldnt wish mcafee on my enemies lol
     
  48. diggy

    diggy Notebook Deity

    Reputations:
    193
    Messages:
    939
    Likes Received:
    35
    Trophy Points:
    41
    I've been trying for months on end to convince these folks to dump McAfee, but my rants fall on deaf ears
     
  49. Johnksss

    Johnksss .

    Reputations:
    11,536
    Messages:
    19,461
    Likes Received:
    12,845
    Trophy Points:
    931
    that's because they paid for it or it came preloaded or recommended from one of their friends..... take one computer and run it the way you want with better detection services and then let it sit. then explain the reasons why the new computer is running better than the other 60 or so. this will generally help people to look to other options....
     
  50. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    yup once the watch my system run and how fast it boots etc they are usually pretty shocked..
     
 Next page →